Ratings based on 920 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
77% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Atlanta GA

Clean Hotel, nice staff,pleasant atmosphere

Posted 23-Feb-2015
Pros: the location is great, nice resturant at hotel, the staff will offer to call a taxi for you
Cons: keep up the good hospitality!
Location: It was good to have a resturant there. It was close to Georgia Congress Center which is where the Internation Bronner Brothers hair show is held
very comfortable, staff goes beyond to make sure you are accomodated
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Macon, GA

Posted 20-Feb-2015
Stayed for Valentine's wknd. Convenient to Downtown. Staff was wonderful about making us comfortable. However, our assigned room was an ice bucket. It took over 2 hrs to actually thaw. Other than that, relaxing.
2 out of 5
by A verified travellerfrom Fl

Close to GWCC & Ga. Dome

Posted 17-Feb-2015
Bed clean & comfortable. Shower clean. No remote for TV. Some light bulbs out. Blinds dirty. Towel bar broken. Coffee maker broken. Great weekend breakfast.
1 out of 5
by A verified traveller

Want my money back

Posted 16-Feb-2015
Needs major renovation and if you have free breakfast put it in a bigger area it was so cramped floors popping overhead parking was not convenient to hotel had to carry luggage and belongings across the street
1 out of 5
by A verified travellerfrom p

Didn't get the room I was promised

Posted 10-Feb-2015
I didn't get the executive room I was promised with with a sitting area but didn't make a fuss about it cause it was late...
4 out of 5
Recommended
for Everyone
by A verified travellerfrom C

Decent hotel in the center of downtown Atlanta

Posted 31-Jan-2015
The hotel is not as bad as the review said. It's a decent hotel matches the price u paid. The furniture is just out of date but still functioning. The location of the hotel is the best. It's very close to almost of all interest places in Atlanta. The only thing that is disappointing is the breakfast, don't get replenish often.
3 out of 5
Recommended
for Everyone
by A verified traveller

Served its purpose

Posted 24-Jan-2015
Great for the price. Location not the best. Were there for a very short stay, so it served its purpose.
1 out of 5
by A verified travellerfrom Waco, Texas

Don't Go There

Posted 13-Jan-2015
Pros: The restaurant next door was awesome, when we return to Atlanta we will eat there again.
Cons: Update rooms, train staff in customer service, how to clean, replace mattresses and really cheap furniture.
Location: Fairly close to the Georgia Dome and downtown, said there was an arts district nearby but the neighborhood was bad and we did not venture out.
The rooms are worn and dirty, there was no shower curtain on the tub, coffee grounds left from another guest in the coffee pot, the bathroom door would not shut and the door handle and lock were loose , the mattress had a 8-12 inch depression in the middle. Saturday night there was a triple shooting two blocks away, sirens blasting. The Restaurant next door (75 feet away) was power washing the sidewalks at 11:00pm Sunday night. You could hear EVERY word spoken on the halls or rooms above and next door. The staff seemed unsure of procedures and often ignored guests as they passed by the front desk. I tired to send an email via the Castleberry Inn and Suites website and the email was returned. No wonder they only have two reviews! Even the elevator had damaged walls and the damage was old based on the dirt and dust. The pictures given to Expedia and on the Castleberry website look nothing like the room we had.
1 out of 5
by A verified traveller

Wouldn't recommend

Posted 13-Jan-2015
Have to fight the restaurant next door for parking or park across the road, found hair in one of the beds, sink and shower. No wifi. Hvac was extremely loud. Towels were stained. Turn on the tv and it was on a r rated movie and my 4 year old heard a string of vulgarity. Beds were awful. Can hear everything in surrounding rooms down to the foot steps. Wouldn't stay there again at any price.
3 out of 5
by A verified travellerfrom Boise

nothing special

Posted 13-Jan-2015
Pros: price
Cons: the hotel needs a make over and bad!
Location: AmericasMart / Georgia Dome / Downtown Atlanta
Apparently I had the better of the rooms my colleagues were staying in at the Castleberry. They complained of broken plumbing, crappy beds and dirty bathrooms. My room was as I would have expected ... nothing special, but clean.