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Reviews of Quality Inn Commerce

2.5 out of 5
Quality Inn Commerce
165 Eisenhower Drive, Commerce, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 234 reviews" "
Rating 8 - Good. 84 out of 234 reviews" "
Rating 6 - Okay. 22 out of 234 reviews" "
Rating 4 - Poor. 6 out of 234 reviews" "
Rating 2 - Terrible. 19 out of 234 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

steve

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money Room was large and clean, looks like it was recently renovated-new tile, vinyl plank flooring and shower. Excellent shower pressure Comfortable beds Breakfast limited but good Would stay here again
Stayed 5 nights in Apr 2024

8/10 Good

Inelda, Lotus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Breakfast area was convenient. Choices were limited to carbs with the exception of Walmart yogurt, which was OK, but not the best. Coffee Mate is available, but no real/natural half and half. The vending machine was out of water and the tap water tasted chlorinated. The room was clean and staff was pleasant. There were several restaurants nearby, with some actually in walking distance.
Stayed 2 nights in Mar 2024
Response from L on Mar 26, 2024
Thank you for taking the time to review your stay.

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean, basic, no-frills location. We normally don’t like our room doors to the outside but it works here with parking right outside your room door. This is convenient for our stay.
Stayed 1 night in Mar 2024
Response from L on Mar 26, 2024
Thank you for taking the time to review your stay.

10/10 Excellent

Chaiyawat

Liked: Cleanliness, staff & service, property conditions & facilities
Good area. Accessible to highways, shopping, restaurant, gas stations. There are a few restaurants that open 24 hrs. Good facility overall, nice and clean. Daily room service. One exception is that swimming pool is shutdown during my stay. Maybe, updates needed to inform.
Stayed 1 night in Mar 2024
Response from L on Mar 26, 2024
Thank you for taking the time to review your stay. Our pool is outside and is seasonal and opens around the first of June.

8/10 Good

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from L on Mar 14, 2024
Thanks for reviewing your stay with us.

8/10 Good

AMY

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice stay. No frills.
Stayed 1 night in Mar 2024
Response from L on Mar 14, 2024
Thank you for taking the time to review your stay with us.

8/10 Good

Carolyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were in the "family suite" upstairs for 3 nights. There were pros and cons to this. Pros=large with 2 king beds, 2 sofas, 2 tvs, a fridge/microwave, & desk/chair. The beds were also very comfortable. Cons=awkward set up of the suite, the desk is in a corner where all you look at is the wall. It would be better to set it near the window. The tv in the "bedroom" is in the corner of the room and we got cricks in our necks watching it. The curtains on both windows showed a LOT of light all around the edges. There was no plastic shower curtain to prevent leaking on the floor.
Stayed 3 nights in Feb 2024
Response from L on Mar 14, 2024
Thank you for your feedback and taking the time to review your stay at our hotel.

8/10 Good

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very well cleaned rooms
Stayed 3 nights in Jan 2024
Response from L on Jan 31, 2024
Thank you for taking the time to review your stay at out hotel.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with this property. It was clean, safe, and quiet. I would recommend it to anyone.
Stayed 1 night in Jan 2024
Response from L on Jan 31, 2024
We are glad that you enjoyed your stay and took the time to review our hotel.

8/10 Good

Manuel

Stayed 1 night in Jan 2024
Response from L on Feb 4, 2024
Thank you for taking the time to review your stay.

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Both desk managers were friendly, kind and knowledgable. Tub Shower started leaking, onto the tub spigot, after we fell asleep and woke us up several times. We couldn't tighten it to stop leaking. The towels were clean, smelled nice but stiff; try drying yourself with a piece of cardboard, that's what it was like. Otherwise, great experience.
Stayed 1 night in Jan 2024
Response from L on Jan 31, 2024
We are sorry about the towels. We will pass the info along to our housekeeping manager. Thank you for reviewing your stay at our hotel.

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from L on Feb 4, 2024
Thank you for taking the time to review our hotel.

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience
It was a good experience! The room was clean, the bed comfortable, the staff friendly! All "amenities" were present and all worked well. Thanks for the breakfast!
Stayed 1 night in Dec 2023
Response from L on Jan 31, 2024
Thank you for reviewing your stay with us. We look forward to seeing you again.

8/10 Good

Harold

Business traveller
Customer service always nice
Stayed 1 night in Dec 2023
Response from L on Jan 31, 2024
Thank you for taking the time to review our hotel and to acknowledge our great customer service.

10/10 Excellent

Pennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean
Stayed 1 night in Dec 2023
Response from L on Jan 31, 2024
Our housekeepers do a great job thank you for noticing and to take the time to review your stay with us.

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Everyone working with the hotel was always smiling and went out of their way to help.
Stayed 1 night in Dec 2023
Response from L on Feb 4, 2024
Our employees are awesome and we are glad that you noticed. Thank you for taking the time to review our hotel. We look forward to seeing you again.

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Friendly Support
Everyone was super nice and very helpful! The only problem was parking a long way from our room.
Stayed 1 night in Dec 2023
Response from L on Feb 4, 2024
Thank you for taking the time to review your stay with us.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Convenient, right off interstate. Main issue was lack of traffic light onto busy 4-lane highway that intersected with the road where motel located.
Stayed 1 night in Dec 2023
Response from L on Feb 4, 2024
Thank you for taking the time to review your stay with us. We agree that there is a lot of traffic.

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
This was a large, clean, comfortable room in a good location. I felt safe traveling alone.
Stayed 1 night in Dec 2023
Response from L on Feb 4, 2024
We put the safety of our guest as first priority. Thank you for taking the time to review your stay with us and we look forward to seeing you again.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from L on Feb 4, 2024
Thank you for reviewing our hotel.

8/10 Good

Rita

Travelled with group
Stayed 1 night in Dec 2023
Response from L on Feb 4, 2024
Thank you for reviewing our hotel.

2/10 Terrible

Justyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People staying there AND staff loud all hours of the night.. car alarms being set off all night as well.. got absolutely no sleep when the whole point of a hotel is to get sleep... shouldve stayed in my car.
Stayed 1 night in Dec 2023
Response from L on Feb 4, 2024
We are sorry that your stay was not enjoyable. We will work hard to correct any problems and to keep them from happening in the future.

10/10 Excellent

Ben

Liked: Staff & service, amenities
The Quality Inn, Commerce, GA, was conveniently located on my travel route. I just needed clean, relatively safe accommodations for one night on the road and this hotel was certainly adequate for that. The cost for one night's stay was very reasonable. I didn't use the pool or other available amenities. Breakfast is included in the rate, but the selections were minimal. There is a Cr*cker B*rrel restaurant directly across the street for meals - if that's your jam. Other well-known chain restaurants are located within walking distance. There is also an outlet shopping center nearby. (Note: There aren't any sidewalks connecting these places.)
Stayed 1 night in Dec 2023
Response from L on Feb 4, 2024
Thank you for your review of our hotel and your stay.

2/10 Terrible

Blanche

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was beautiful! The staff and the property was very nice with cameras everywhere so we felt very safe! I will definitely stay here again!
Stayed 2 nights in Dec 2023

10/10 Excellent

James, Calverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from L on Nov 27, 2023
Thank you for taking the time to review your stay.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The room was fine but lack of chair or sofa. I was expecting for good breakfast but it was just unlimited carbs.
Stayed 1 night in Nov 2023
Response from L on Nov 27, 2023
Thank you for taking the time to review our hotel. Your feedback helps us improve.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from L on Nov 13, 2023
Thank you for taking the time to review your stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Athens trip
Front desk was friendly and even showed us to our room. Room was one of the cleanest we’ve stayed at this fall.
Stayed 2 nights in Nov 2023
Response from L on Nov 13, 2023
We agree that our front desk clerks are very friendly. Thank you for taking the time to review your stay at our hotel.

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and very comfortable beds.
Stayed 1 night in Nov 2023
Response from L on Nov 7, 2023
Thank you for taking the time to review your stay at our hotel.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from L on Nov 5, 2023
Thank you for taking the time to review your stay at our hotel.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2023
Response from L on Nov 5, 2023
Thank you for taking the time to reviewing your stay at our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from L on Nov 5, 2023
Thank you for taking the time to review your stay at our hotel.

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from L on Oct 25, 2023
Thank you for taking the time to review your stay at our hotel. We look forward to seeing you in the future.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come back again
Main light switch did not work. Had to rely on light above sink and bathroom light. I will bring a night light the next time. Housekeeping did not bring extra towels, hand towels, rags after 1st night. Made due with what was on hand. Coffee maker was useful to make tea at both ends of the day. Refrigerator was helpful also. Television had cable channels which I hadn’t seen in about 5 years. Tub was great to relax in, shower had hot water. Bed was comfortable and pillows were soft. Would stay here again. Staff was friendly. The only thing about continental breakfast that I could utilize was the juice; I don’t eat waffles, cereal, yogurt, bagels, toast. Lots of places on 441 to eat at if you are there.
Stayed 3 nights in Oct 2023
Response from L on Oct 19, 2023
Thank you for reviewing your stay with us. We will be looking into and addressing all of your concerns. We look forward to you staying with us in the future.

6/10 Okay

Walter, New Bern

it was just ok
Stayed 3 nights in Oct 2023
Response from L on Oct 15, 2023
Thank you for taking the time to review your stay.

10/10 Excellent

Merrill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple - very accommodating
Great staff! Clean and friendly.
Stayed 2 nights in Oct 2023
Response from L on Oct 10, 2023
We agree our staff is great! Thank you for taking the time to review our hotel.

10/10 Excellent

Luis

Stayed 1 night in Oct 2023
Response from L on Oct 10, 2023
Thank you for reviewing our hotel.

10/10 Excellent

Austin E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from L on Sep 24, 2023
Thank you for taking the time to review our hotel.

4/10 Poor

Hiroki, Katy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was old and the room was small.
Stayed 1 night in Aug 2023
Response from L on Aug 22, 2023
Thank you for reviewing our hotel, sorry that we didn't meet your expectations, but we are newly renovated and we hope that you stay with us in the future.

10/10 Excellent

Petrica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 7 nights in Aug 2023
Response from L on Aug 15, 2023
Thank you taking the time to give us a review!

10/10 Excellent

Caleb

Stayed 2 nights in Aug 2023
Response from L on Sep 3, 2023
Thank you for reviewing our hotel.

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service
No inside access to 2nd floor room. Drinking fountain not working properly.
Stayed 1 night in Jul 2023
Response from L on Jul 31, 2023
Thank you for reviewing our hotel. All of our rooms are outside access.

8/10 Good

Dorothy M

Stayed 1 night in Jul 2023
Response from L on Aug 13, 2023
Thank you for taking the time to review our hotel.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very nice place to go to. I stayed in the accessibility room it was very nice and very acessible. The pool was nice but unfortunately couldn't get in because the pool chair was not working. The ice machine was down and no one care to fix it. Breakfast was very slim choices. Very clean place. Beds were very comfortable. Beds are not easible to getbsomeone in a wheel chair in due to the height. Very nice receptionist. Very close places to go eat at. Unfortunately you can't cook in the rooms. You have to cook outside in a certain area. Only cooking in the room allowed is in the microwave. Overall it was a good stay not perfect.
Stayed 3 nights in Jul 2023
Response from L on Jul 9, 2023
Thank you for taking the time to review our hotel. We apologize about the ice machine and not being able to cook in the room. The ice machine has been fixed and due to insurance purposes, the microwave is all that is allowed. We are currently under renovations and working on addressing the height of the beds in our accessible rooms.

10/10 Excellent

Tthomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2023
Response from V on Jul 4, 2023
Thank you for taking the time to review our hotel. We appreciate your business and hope you stay with again in the future.

6/10 Okay

Henry

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from L on Jun 30, 2023
Thank you taking the time time to review our hotel.

8/10 Good

Lindsey

Stayed 1 night in Jun 2023
Response from L on Jun 27, 2023
Thank you for staying with us and giving us a review.

10/10 Excellent

Lakeisha

Stayed 3 nights in Jun 2023
Response from L on Jul 9, 2023
Thank you for reviewing our hotel.

4/10 Poor

Mike

Travelled with family
Liked: Staff & service
There was a roll off bin in the parking lot so guess they were remodeling some rooms. Furniture is worn, and bed wasn't very comfortable, pillow were too firm. Staff was friendly at check in, so no issue with anything there. Overall just a tired property, and seemed overpriced for what you expected.
Stayed 2 nights in Jun 2023
Response from L on Jun 16, 2023
Thank you for your review.