Hotel Diplomat & Business Center (Astana, Kazakhstan)

Rooms & Rates

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Room type

Standard king size bed room


		One King Bed Egyptian cotton linens and down blanket. 40 square feet. Windows open to view of the city. Desk. 36-inch flat-panel television with cable channels. Wireless Internet access (surcharge). Refrigerator and minibar. Ensuite bathroom includes shower/tub combination with deep soaking bathtub and handheld showerhead. Bath amenities include hair dryer and complimentary toiletries. Bathrobes and slippers. Air conditioning.

Twin bed room


		Two Twin Beds Egyptian cotton linens and down blanket. 40 square feet. Windows open to view of the city. Desk. 36-inch flat-panel television with cable channels. Wireless Internet access (surcharge). Refrigerator and minibar. Ensuite bathroom includes shower/tub combination with deep soaking bathtub and handheld showerhead. Bath amenities include hair dryer and complimentary toiletries. Bathrobes and slippers. Air conditioning.

Senior suite


		One King Bed Egyptian cotton linens and down blanket. 55 square feet. Windows open to view of the city. Living room and dining area. Individually furnished and decorated. Desk. 36-inch flat-panel television with cable channels. Wireless Internet access (surcharge). Refrigerator and minibar. Ensuite bathroom includes shower/tub combination with deep soaking bathtub and handheld showerhead. Bath amenities include double sink, hair dryer, and designer toiletries. Bathrobes and slippers. Air conditioning.

There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Property Amenities

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. High-speed wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center, secretarial services, and technology support staff. Event facilities include a conference center, conference/meeting rooms, and small meeting rooms. This business-friendly hotel also offers a nightclub, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hotel Diplomat & Business Center is a smoke-free property.

24-hour front desk
Air-conditioned public areas
ATM/banking
Audio-visual equipment
Bar/lounge
Business center
Coffee shop or café
Currency exchange
Elevator/lift
Airport transportation (surcharge)
Total number of rooms - 77
Number of floors - 20
Restaurant(s) in hotel
Ballroom(s)
Secretarial services
Self-parking
Smoke-free property
Banquet facilities
Billiards
Business services
Coffee in lobby
Tour assistance
Complimentary newspapers in lobby
Wheelchair accessible
Free breakfast
Concierge services
Multiple large conference rooms
Doorman/doorwoman

Event catering
Express check-in
Express check-out
Technology support staff
Designated smoking areas
Billiards or pool table
Tours/ticket assistance
Wireless (high-speed) Internet access - surcharge
Laundry facilities
Multiple small meeting rooms
Microwave in lobby
Multilingual staff
Nightclub
Free self-parking
Porter/bellhop
Room service (24 hours)
Conference center
Number of meeting/conference rooms - 3
Year Built 2008
Number of restaurants - 2
Security guard
Shoe shine
Piano
Number of buildings/towers - 1
Suitable for children
Television in lobby
Wedding services

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Room Amenities

Cable/satellite television channels
Air conditioning
Minibar
Wake-up calls
Hair dryer
Climate control
Direct-dial phone
Phone
Refrigerator
Complimentary bottled water
Daily housekeeping
Extra towels/bedding
Turndown service (on request)
Private bathroom
Complimentary toiletries
Bathroom phone
Deep soaking bathtub
Shower/tub combination

Extra towels/bedding in room
Handheld showerhead
Sewing kit
Slippers
In-room childcare (surcharge)
Electronic/magnetic keys
Desk
Iron/ironing board (on request)
Window opens
Cribs/infant beds available
Non-smoking only
Blackout drapes/curtains
Speakerphone
Cable television service
Flat-panel television
Wireless high-speed Internet access (surcharge)
Egyptian-cotton sheets
City view

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Rooms

Hotel Diplomat & Business Center offers 77 air-conditioned accommodations with minibars and complimentary bottled water. Rooms feature city views. Beds feature Egyptian cotton linens and down blankets. 36-inch flat-panel televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and handheld showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

In-room wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and speakerphones. Additionally, rooms include windows that open and blackout drapes/curtains. A turndown service, irons/ironing boards, and extra towels/bedding can be requested. Housekeeping is provided daily.

All guestrooms are non-smoking.

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Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Handicapped parking

Dining

A complimentary breakfast is served each morning in the restaurant.

Terrazza - Overlooking the city, this buffet restaurant serves breakfast and lunch.

24-hour room service is available.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed All guests staying in hotel guestrooms must be registered with the hotel. No pets, including service animals, are allowed at this property.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Check-in time starts at 2 PM
Check-out time is noon
American Express
Diners Club
JCB International
MasterCard
Visa
Pets not allowed
Caters to families
Caters to groups

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: KZT 6000 (one way)
- Deposit: KZT 30000 per stay
- Early check-in fee: KZT 9000
- Late check-out fee: KZT 9000
- Fee for wireless Internet in all public areas: KZT 25 (rates may vary)
- Fee for in-room wireless Internet: KZT 25 (rates may vary)
- Rollaway bed fee: KZT 4000 per night
- Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
- A 10 percent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Showing 1 - 2 results (of 2)

Hotel Diplomat & Business Center

3.5

out of 5

avg. guest rating

A Traveller from Miami, FL

4.0

“In Astana for a few days!”

The hotel has most of the basics, but is a step down from most newer hotels. Wifi connectivity is average. No gym Breakfast was just ok Food in general here is below average. On the other hand, the staff worked diligently to make everyone feel comfortable. Location is good if you are visiting the government, or have a convention.

Juan from Colombia

3.0

“Hotel Diplomat Astana”

The quality and cleanliness of the premises are just acceptable.

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Hotel Diplomat & Business Center

4-star hotel in Astana with 2 restaurants

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