Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Bear from Minneapolis, MN/Santa Cruz, CA

2nd year we have stayed here.

Posted 22-Dec-2013
Pros: Service, comfort, location, quality of furnishings, washer/dryer in-room, free wifi, well stocked kitchen with quality appliances. Great staff!!!
Cons: Table or desk in unit.
Location: Aspen, Basalt, Snowmass, Carbondale, Woody Creek. Amazing location. Try Justice Snow for dinner. Also Finnbar for a pub fun night.
This is the 2nd year we have stayed at the Innsbruck.. Although there are only two of us, for the 2nd year, we rent a 2 bedroom/3 bath unit as we love the extra bathrooms and overall space. Furniture is very nice as is decor. Kitchen is very well stocked and bed is very comfortable. Fireplace is a nice touch and they provide humidifiers to help with the dry mountain air. Huge shower/steam room and a large soaking tub in our unit. Washer/dryer in each apartment is a nice touch. Service is amazing. At night we never drove anywhere as they provide free shuttle service to and from restaurants (ski slopes as well) by a group of really helpful gentlemen. They have a lot of extras we haven't yet used: pool, hot tub, game room, party room, etc. Funny thing is we actually have use of a free condo in Snowmass but would rather be close to all Aspen offers. Innsbruck really adds to our yearly stay in Aspen.
5 out of 5
Recommended
for Everyone
by Gary from Wellington, Fl

The Best!

Posted 10-Dec-2013
Pros: Accommodations, Furnishings, Hot Tub, Location, Shuttle service
Cons: none
Location: Its Aspen, Ski, Drink, Shop, Eat, Sleep and repeat.
Simply the best, My wife and I took a 4 day trip to Aspen for our anniversary. I have stayed in aspen many times in both homes and hotels and found this to be the best. The rooms were very clean, the furnishings excellent. Totally first class. and the Staff!!! Couldn't be friendlier and any more accommodating. There shuttle will drop you off anywhere and pick you up 24 / 7. Really good for not driving after a few drinks late at night or after a day of skiing. We will be back!
4 out of 5
Recommended
for Everyone
by AL from Denver

Excellent location, service and room cleanliness.

Posted 1-Dec-2013
Pros: The overall service and location close to parks and hiking trails.
Location: Close to a nice bookstore, lots of shopping stores, restaurants, parks and trail heads within walking distance.
5 out of 5
Recommended
for Everyone
by Maurene from Queensland Australia

Perfect place to stay in the snow.

Posted 12-Nov-2013
Pros: It was situated in a perfect location with close proximity to everything in town. A 24hr shuttle service was also part of the service.
Cons: My husband and I were perfectly happy with everything about the hotel.
Location: There were lots of great bars and restaurants within walking distance. Also fabulous shopping, galleries, skiing and walking trails.
From the moment we arrived in the evening we felt at home. The receptionist, Gemma was so helpful offering us options for dinner that night. The room was quiet and spotless and everything we could hope for.
5 out of 5
Recommended
for Everyone
by Gustavo from Houston

Very Nice Hotel

Posted 20-Oct-2013
We recommend this beautiful Hotel, very nice Location, excellent staff, I work in the Hotel business, so I know what to expect. Nothing but great guest services by the Hotel staff, they did exceed our expectations, they went extra mile . Beautiful accommodation.
5 out of 5
Recommended
for Everyone
by A verified traveller

Innsbruck

Posted 30-Sep-2013
Terrific place to stay, especially with kids. Attempting to stay in hotel with two kids is a disaster. Innsbruck had ample room for our kids to run around and feel at home. Terrific accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

Exceptional Staff and Location!

Posted 15-Sep-2013
The staff were amazing! We've never had such exceptional "customer service!" From driving us to the grocery store (and waiting) to recommending restaurants and even assisting with altitude sickness ( individual oxygen canister). It's very evident, the staff love their jobs and are passionate about their guests!
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect place to stay in Aspen!

Posted 3-Sep-2013
Everything about this place was great! It was walking distance to town and they also had a free 24/7 shuttle service to any location downtown. You can borrow a bike for free too. The staff was extremely helpful and accommodating. The rooms are beautifully decorated and comfortable. I will definitely go back!
5 out of 5
Recommended
for Families
by EHK from Texas

Beautifully appointed, "above & beyond" service!

Posted 5-Aug-2013
Cons: Condo could use a large non-stick fry pan and instructions for the microwave/oven combo (though we figured it out).
Location: out of the bustle of the main shopping areas, but still well within walking or biking distance of everything/ only blocks from Aspen's kid's camp
The Innsbruck exceeded our expectations in every way. The condo was immaculate and perfectly appointed with high-end finish out. In fact, they are so well-built you can't hear any noise or traffic inside your unit. The staff is beyond wonderful and seemed willing to help in any way they could. There are bikes for the residents to use at their leisure (there were always some available when we wanted to use them), which is a huge bonus, especially when bike rentals in Aspen run $250+ per week! The small number of units helps give the Innsbruck a "mom & pop" feel, and they don't offer "big hotel" amenities like room service or a spa, but the generous kitchen and master bath sauna more than made up for it!
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent experience

Posted 22-Jul-2013
2 BR suite was perfect. Clean, well decorated, comfortable and the staff was exceptionally accomodating. Short walk to downtown. The Main St. Cafe (3-4 blocks away) was great for bkfst and the Pyramid (next door) had great veggie lunches.