Exterior

Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
8 Crowell Rd, Asheville, NC

Reviews

6.0
Rating 10 - Excellent. 48 out of 227 reviews" "
Rating 8 - Good. 45 out of 227 reviews" "
Rating 6 - Okay. 39 out of 227 reviews" "
Rating 4 - Poor. 31 out of 227 reviews" "
Rating 2 - Terrible. 64 out of 227 reviews" "

5.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was extremely clean and well-appointed with a larger than average mini-fridge, clean microwave, newer coffee pot and a newer model large flatscreen t.v. conveniently mounted across from the bed. Speaking of the bed! It was a very comfy pillow top queen set with crisp clean sheets and a HUGE oversized warm. The water pressure was amazing and stayed hot as long as I showered. I'll definitely stay here again on my next trip through Asheville!
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
I recently spent 3 wks in a local hospital after a serious back injury necessitated spine surgery and I needed to find a SAFE, AFFORDABLE hotel so that I could do several wks of physical therapy here. The day before my hospital discharge I started calling around to area hotels but found most to be way out of my budget. Until I called the Rodeway Inn in West Asheville. Not only did the rates fall well within my admittedly tight budget, the staff member that answered the phone was warm, friendly and empathetic after I explained what had been going on in my life. He immediately made me feel welcome and reassured me that a handicap accessible room would be waiting for me the next day (thank you Brian!). I've been here almost a month now and every one of the employees from the manager to housekeeping to the maintenance men have been extremely helpful and gone out of their way to make me feel safe and welcome. The room I rented was extremely clean, the bed comfortable, the heat works perfectly, there's amazing water pressure (I hate to stay places with weak water pressure in the shower!), and there's convenient laundry facilities in the hotel for guests to use. I don't know when I'll be back.in Asheville but if I need to stay overnight I wont stay anywhere but this Rodeway Inn. Thank you again to the wonderful hardworking staff!!
Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
I recently spent 3 wks in a local hospital after a serious back injury necessitated spine surgery and I needed to find a SAFE, AFFORDABLE hotel so that I could do several wks of physical therapy here. The day before my hospital discharge I started calling around to area hotels but found most to be way out of my budget. Until I called the Rodeway Inn in West Asheville. Not only did the rates fall well within my admittedly tight budget, the staff member that answered the phone was warm, friendly and empathetic after I explained what had been going on in my life. He immediately made me feel welcome and reassured me that a handicap accessible room would be waiting for me the next day (thank you Brian!). I've been here almost a month now and every one of the employees from the manager to housekeeping to the maintenance men have been extremely helpful and gone out of their way to make me feel safe and welcome. The room I rented was extremely clean, the bed comfortable, the heat works perfectly, there's amazing water pressure (I hate to stay places with weak water pressure in the shower!), and there's convenient laundry facilities in the hotel for guests to use. I don't know when I'll be back.in Asheville but if I need to stay overnight I wont stay anywhere but this Rodeway Inn. Thank you again to the wonderful hardworking staff!!
Stayed 1 night in Jan 2024

10/10 Excellent

Connie

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Stayed 7 nights in Dec 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort
Musty odor, torn bedding, and moldy bathroom
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heartless
Very disappointed in the fact that I could not travel due to a death in the family and they would not give me a refund. I spoke to the front desk and man said he would approve it through hotels.com when contacted. Not only liars but heartless as well.
Stayed 2 nights in Dec 2023

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness
Stinky room
The room smelled like dog piss
Stayed 1 night in Nov 2023

2/10 Terrible

Jose G

Disliked: Cleanliness, staff & service, property conditions & facilities
It stinks they’re so loud just not recommended
Stayed 1 night in Nov 2023

4/10 Poor

April

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was so tiny. There was a bed… no chair, a rickety desk. The bathroom wall was about to fall down from some sort of water leak. The toilet when flushed sounded like a jet turbine. The the compressor on the mini fridge hit some sort of frequency that pierced my brain when it kicked on. Which battle the horrific sound from the heater and the people in the lobby. The area had a lot of fast food joints to eat with in walking distance even a Cracker Barrel. “The madness” restaurant just in the neighboring parking lot was AMAZING!!! If your feeling bored with life and wanna slum it. Then for sure go. It was cheap and we survived so it’s all good!!
Stayed 2 nights in Nov 2023

2/10 Terrible

WILLIAM, VERSAILLES

Disliked: Cleanliness, staff & service, property conditions & facilities
Dilapidated property, People loitering around parking lot. No answer to calls.
Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there.i was there for 10 daya and everything was great.The staff was so hopefull especially Sabrina she gave me some great info on the ahville area
Stayed 2 nights in Aug 2023

6/10 Okay

Howard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mediocre experience
It was acceptable for a quick stay, but beds not very comfortable and the place could use some TLC like paint, and general updates on ceiling which was flaking off, exposed patches on walls, newer linens and towels. Some cosmetic upkeep would make it better
Stayed 1 night in Aug 2023

4/10 Poor

Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy
Socket by desk is broke. Bathroom smelled like cat markings. It was noisy the whole time we were there and because of that I only got a couple hours of sleep. Never again.
Stayed 1 night in Jul 2023

2/10 Terrible

Tracy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst place I have ever stayed.
Stayed 1 night in Jul 2023

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff.
Stayed 1 night in May 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
i loved my 2 night stay. :) would definitely come back
Stayed 2 nights in May 2023

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was smelly and I could not get the internet to work. Had to ask for TP since I had 2 sheets left. AC was really loud.
Stayed 1 night in May 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real trash of a hotel
I checked in and after housekeeping cleaned someone slept on the bed and the the toilet bowel was filled with pee. So it looks like the employee's hangout in the rooms. When I asked for a new room they wanted to give me one with half a window missing. Hotels.com should be embarrassed they have this dump on there site
Stayed 2 nights in May 2023

2/10 Terrible

Bill

Stayed 1 night in Apr 2023

8/10 Good

joel

Travelled with family
Interesting place
Cannibis and knives are sold in reception area if your into that, along with a wide array of other items. We had a supposedly accessible room but toliet was too low for handicap person and loose . Nice downlike comforter on bed.
Stayed 1 night in Apr 2023

2/10 Terrible

Sydney

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place smelled like sweaty feet. The room was so nasty, there was hairs on the bathtub, the beds was not made, looks like they just threw the comforter on top.
Stayed 1 night in Mar 2023

10/10 Excellent

Tawnya

Stayed 1 night in Mar 2023

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and clean
Stayed 1 night in Mar 2023

8/10 Good

Tawnya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient shopping and easy to check in

8/10 Good

Cherie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay when I'm up that way working great staff an hotel

6/10 Okay

Richard, Colorado Springs

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pet friendly The facility is run down and in dire need of renovations Smokers hang around the entrances stinking up the are an throw their buts in the trash cans by the entrance extending the smell.
Stayed 1 night in Nov 2022

6/10 Okay

sari

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok for less than a $100 in Ashville.
Check in people were awesome. The room was functional. The Mattresses need to be replaced and the Bathroom needs a remodel. There were fresh towels and clean trash cans everyday (most appreciated).
Stayed 4 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Oct 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well deserved
Stayed 1 night in Oct 2022

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Older hotel rooms are nice. The staff is phenomenal
Stayed 1 night in Oct 2022

2/10 Terrible

WAJIH

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Thomas

Liked: Staff & service
Good location with lots of food chanes around. The hotel inside and in the room was quite warn and in need of attention. I was there to sleep so it all worked out.
Stayed 1 night in Sep 2022

2/10 Terrible

Julijana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Gross all around. Staff was friendly and helpful.
Stayed 1 night in Aug 2022

8/10 Good

Harry

Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Needs repairs and was a little dirty.
Stayed 1 night in Jul 2022

2/10 Terrible

Penny

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was helpful and nice. The multiple scary people in the parking lot drove us away. They were drinking, laying in the bushes, and just loitering about. We knew our car would be broken into so we left. Our room was also kind of dirty.
Stayed 3 nights in Jun 2022

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older hotel. More blue collar/ traveler type hotel. Bonus for having a Popeyes across the street; what else does a person need....
Stayed 3 nights in May 2022

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
Last-minute booking
Last-minute booking weather was really bad as I was driving through the hotel is older The room was very clean the staff was excellent they didn’t have a problem with homeless people hanging out around there but they have taken measures to curve that all in all if you need a place to sleep for a few hours not bad
Stayed 1 night in May 2022

2/10 Terrible

elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Kasey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Do not stay here
The room had mold in it, the sheets had burn marks and stains on it. The bathroom shower curtain was covered in mold. The walls were filthy . Very loud hotel. People yelling, dogs barking, and people slamming doors all hours of the night. This is probably the most unclean and unsafe location that we have ever booked.
Stayed 1 night in May 2022

4/10 Poor

Steven

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepless
Stayed 1 night in May 2022

2/10 Terrible

Tracie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely the worst hotel i have ever stayed at
Stayed 1 night in Apr 2022

2/10 Terrible

Jesus

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was horrible, sheet had cigarette burns and place was filthy
Stayed 1 night in Apr 2022

2/10 Terrible

daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs down
One of the worst hotels I have ever stayed at by far
Stayed 1 night in Mar 2022

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Nasty room and the premises!!! A crack house!!
Stayed 1 night in Mar 2022

4/10 Poor

Lynn

Disliked: Amenities
Very loud... 2 fights in the hotel during my one night stay..hotel was moderately clean and staff was nice though
Stayed 1 night in Dec 2021

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021