Seasonal outdoor pool

Reviews of Quality Inn

2.5 out of 5
Quality Inn
585 Sr 9, Black Mountain, NC

Reviews

8.2

Very good

Rating 10 - Excellent. 272 out of 706 reviews" "
Rating 8 - Good. 255 out of 706 reviews" "
Rating 6 - Okay. 124 out of 706 reviews" "
Rating 4 - Poor. 34 out of 706 reviews" "
Rating 2 - Terrible. 21 out of 706 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a night as part of a road trip, plenty of food options close by and a supermarket directly across the road. I chose it thinking I'd get a nice view of the mountains but arrived a little too late and ended up with a room at the back which was quite dark. Never mind! Room was clean and had everything we needed. Breakfast wasn't great, just ok, waffles were the only decent fresh item and I don't eat them, kids were happy though! Around 15mins to Asheville which is a cute place with tons of restaurants.
Stayed 1 night in Mar 2024

10/10 Excellent

Marjorie, Gallipolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Amanda

Travelled with partner
Staff was friendly. The room was spotless! No signs of bugs or anything, trust me i check the mattress and everything every time we stay at a Hotel lol. Water pressure and hot water were great! Definitely will stay there again!
Stayed 1 night in Mar 2024

6/10 Okay

libby

Disliked: Cleanliness
Stayed 2 nights in Mar 2024

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable beds. Thumbs up!
Stayed 1 night in Feb 2024

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Earl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s cool.
Stayed 2 nights in Dec 2023

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was comfortable, convenient and I appreciated the ease of having breakfast on site. Nothing fancy but the coffee was good. My only complaint was that the wifi was slow, and streaming movies or extensive internet searching was not feasible. The staff member that greeted me, a lovely older woman, was kind and welcoming. Asheville was near by, and there were a lot of eating options in the quaint and safe surrounds of Black Mountain. I would happily stay again.
Stayed 1 night in Jan 2024

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean and convenient
Stayed 1 night in Jan 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 1 night in Jan 2024

10/10 Excellent

James, Hastings

Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WENT VERY WELL STAYING HERE
Stayed 1 night in Jan 2024

10/10 Excellent

Aditya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Myroslava

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Brittaney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
For a cheap motel we were pleasantly surprised. Older, but clean, comfy beds, decent breakfast, friendly staff. Walking distance to several food options, gas station, grocery store and walgreens.
Stayed 1 night in Dec 2023

10/10 Excellent

Mario

Stayed 2 nights in Dec 2023

8/10 Good

Benji

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Convenient to Black Mountain and Montreat

10/10 Excellent

RickY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with a nice view. Room was clean, comfortable and well maintained. I enjoyed the free breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Christine Faith Therese, Darlington

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet. We were able to rest and enjoy a good night sleep
Stayed 1 night in Nov 2023

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey

Travelled with family
Excellent check in. Nice room, clean and quiet
Stayed 1 night in Nov 2023

10/10 Excellent

Melanie

Stayed 1 night in Nov 2023

8/10 Good

MIchael

Liked: Cleanliness, staff & service, property conditions & facilities
The floor in the bathroom and vanity area are dangerous if damp. The tub should have some permanent grip surface or appliques applied as it is a danger as well. Other than that the facilities were very nice. The room clean and well appointed.
Stayed 2 nights in Nov 2023

6/10 Okay

Mark

Stayed 1 night in Nov 2023

10/10 Excellent

James, apex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Diane S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jaime

Stayed 1 night in Oct 2023

6/10 Okay

ken

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
only reason i stayed here is that is says no pets allowed when i checked in i was asked if i had a pet? I asked why and was told pets were charged an extra fee. Never again
Stayed 1 night in Oct 2023

8/10 Good

Laurin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Limited parking
Stayed 2 nights in Oct 2023

10/10 Excellent

tally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent and helpful. Pretty location with view of mountains. Lovely pool area, laundry room and breakfast. Spacious room with large refrigerator, microwave, and coffee maker, nice tv even got HBO! Bathroom had tub and separate vanity sink area. Full length mirror and large closet. Very clean and nice nature photographs on the walls. We chose this motel as close to LEAF music festival, but since also such a GREAT VALUE will be our lodging of choice next time in this area since also convenient to Asheville, Biltmore area, and Blue Ridge Pkwy.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained, clean and the area around the property was safe Great Experience

10/10 Excellent

Linda

Stayed 1 night in Oct 2023

10/10 Excellent

Safwat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
The free popcorn was a huge hit. The breakfast was very good with many options. The room was very good overall. The desk attendant was very friendly.
Stayed 1 night in Oct 2023

6/10 Okay

Melanie

Travelled with partner
Disliked: Staff & service
The Breakfast service in the lobby was not explanied to us at all. The desk clerk seemed to be too involved in what I don't know to even greet us and ask us if we needed anything at all. He did come take a "disinterested" look at a waffle maker that we were unsure how to operate and told us it was finished cooking but in fact the waffle was not. We hadn't checked out before we ate but when we returned to the room it was already cleaned. The clerk took the keycards but didn't even offer me a receipt. Seemed I disturbed his time I guess.
Stayed 1 night in Sep 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel. Room was clean. Absolutely nothing special, but a fine place to spend the night. You can get coffee, waffles, and cereal in the morning.
Stayed 1 night in Sep 2023

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Rachel

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
There were visible spider webs around the tv and bathroom as well as 2 fairly large spiders found in the room during the stay
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not great
There was barely any room service. I had to request it after 3 days. I needed towels and toilet paper. Also, there was no one at the front desk most of the time. Not sure I would stay there again.
Stayed 7 nights in Aug 2023

10/10 Excellent

Joanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room kind staff great views
Stayed 1 night in Sep 2023

10/10 Excellent

Joan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in a very scenic area. The staff was so kind and helpful. It was a wonderful experience
Stayed 1 night in Sep 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First room the TV didn't work, and the second TV worked, but had a line through the picture. Room was clean and maid service was great
Stayed 3 nights in Aug 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
It met our expectations. We'd stay there again. We expected it to only be pretty good, but not TOP tier. Most important, it was clean.
Stayed 3 nights in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not good
It’s a bed and shower if you’re in need, but nothing special. Toilet ran all night, chased out right at 11. No help from front desk when daughter forgot her toothbrush.
Stayed 1 night in Aug 2023