Interior

Reviews of Posada Nueva España

3 out of 5
Posada Nueva España
Calle Antiquilla 106, Yanahuara, Arequipa, Arequipa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 55 out of 92 reviews" "
Rating 8 - Good. 33 out of 92 reviews" "
Rating 6 - Okay. 1 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 0 out of 92 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
An amazing stay! The owners are so lovely and did everything they could to make our stay pleasant. They let us check in early after a long night bus which we appreciated so Much. The hotel is beautiful and just a 10 mins walk from the center so it’s really quiet. Breakfast is nice and the rooms are big with plenty of hot shower. Definitely our favourite hotel in Peru!
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an Spanish colonial house converted, the architecture and surrounding area was incredible to view. Close to amenities, laundry, restaurants, shopping and all in an old world safe environment.
Stayed 15 nights in Dec 2021

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rather pleasant inn 10-15” from the ❤️ of Arequipa
The service at this posada was excellent. Staff was very attentive to my requests and spoke very good English. The price I paid was excellent, but keep in mind that this is not a place to expect a soap, shampoo, or bottled water to be at the ready. Breakfast on the terrace was very nice. The room was reasonably comfortable and quiet. It about a 10-15” walk to the sites of historic Arequipa.
Stayed 1 night in Nov 2021

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Spanish colonial architecture
Great customer service in a historic property. The room was very comfortable and clean.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020
Response from Posada Nueva España on Mar 5, 2020
Estimado huésped, Muchas gracias por su comentario. Nos alegra que la hayamos podido servir de la mejor manera y que hayan disfrutado su estadía. Estamos trabajando siempre en búsqueda de ofrecer el mejor servicio posible a nuestros huéspedes.

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and welcoming
We arrived at 01.00am and were welcomed by the night porter. The room is simple but clean and comfy. Breakfast on the roof terrace was fruit, choice of eggs with bread, butter and jam, juice tea and coffee. Really good value for money. Hot water was plentiful and wifi was OK but not great from the ground floor
Stayed 3 nights in Feb 2020
Response from Posada Nueva España on Mar 2, 2020
Dear Guest, Thanks for your feedback. It's very important for us to know we made you have a nice stay and that's always our target. We'll keep working always giving the best and improving every detail of our service to get happy guests.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019
Response from Posada Nueva España on Nov 21, 2019
Estimado huésped, Muchas gracias por su comentario. Nos alegra que la hayamos podido servir de la mejor manera y que hayan disfrutado su estadía. Estamos trabajando siempre en búsqueda de ofrecer el mejor servicio posible a nuestros huéspedes.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Posada Nueva España on Oct 19, 2019
Dear Guest, Thanks for your feedback. It's very important for us to know we made you have a nice stay and that's always our target. We'll keep working always giving the best and improving every detail of our service to get happy guests.

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Posada Nueva España on Oct 13, 2019
Estimada huésped, Muchas gracias por su comentario. Ha sido un gusto poder hospedarlos y saber que tuvieron una grata estadía. Continuaremos trabajando y siempre mejorando para ofrecer un mejor servicio a nuestros huéspedes.

8/10 Good

Eulalio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convwniwnt location !
Stayed 2 nights in Jul 2019
Response from Posada Nueva España on Jul 24, 2019
Dear Guest, Thanks for your feedback. We appreciate your opinion because really help us to keep improving the service we offer and make feel our guests as comfortable as possible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Posada Nueva España on Jun 25, 2019
Dear Guest, Thanks for your feedback. We appreciate your opinion and helpd us to keep improving the accomodation we offer to our guests in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff who were extremely helpful. They arranged a tour to Colca Canyon for us. The hotel is very clean and well maintained. Made our stay in Arequipa pleasant and easy. One small note is noise transfer between rooms which may be an issue for light sleepers.
Stayed 4 nights in Apr 2019
Response from Posada Nueva España on Apr 22, 2019
Dear Guest, Thanks for your feedback. We are glad to get such a good opinion about your stay. That make us keep working hard and always improving the accomodation looking to get the best experience of our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff/service, superb value/atmosphere
Wonderfully helpful, calm and kind staff. Nice breakfast and atmosphere. Great value overall. The neighbourhood has a few very noisy dogs...
Stayed 3 nights in Mar 2019
Response from Posada Nueva España on Mar 22, 2019
Dear Guest, Thank you for your feedback. It's really important to us to know you had a nice stay and we made you feel comfortable. All our staff will giving the best always searching to get happy guests.

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic place
Nice authentic place. Eggs are cook fresh
Stayed 1 night in Feb 2019
Response from Posada Nueva España on Feb 17, 2019
Dear Guest, Thanks for your feedback. We are glad to enjoyed your stay. That's very important for us and we work harder everytime always thinking to offer the best service as possible.

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quite place
Nice authentic place. The lady that prepares breakfast is very friendly and helpfull and the owner speaks good english. Couple of hooks in the bathroom will help.
Stayed 2 nights in Feb 2019
Response from Posada Nueva España on Feb 17, 2019
Dear Guest, Thanks for your feedback. We appreciate you share with us you opinion during your stay and we always like to hear our guests to keep improving all our accomodation and make them have a wonderful time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Jesus (working at the front desk) was extremely generous with his time and went above & beyond to help us plan our trip to Colca Canyon. He also allowed us to check in early to take a nap when we arrived exhausted from an overnight bus ride. Thank you, Jesus!!
Stayed 1 night in Jan 2019
Response from Posada Nueva España on Jan 11, 2019
Dear Guest, Thank you so much for your feeback. We are glad we helped you during your stay and we made you have a good time. That's our target and why we work hard everyday always thinking about our guests confort.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Plaza de Armas (walking distance), safe, clean, comfortable, lovely staff.
Stayed 1 night in Dec 2018
Response from Posada Nueva España on Dec 29, 2018
Dear Guest, Thanks for your feedback. It's really important to us to know how was your stay and make us glad we offered you a good accomodation. That's a good motivation to keep offering the best of us to our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Posada Nueva España on Dec 12, 2018
Dear Guest, Thank you for your feedback. We appreciate such a good opinion about your stay and we'll keep working hard to improve the accomodation and offer the best service to our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Posada Nueva España on Nov 21, 2018
Dear Guest, Thank you so much for your feedback. It really helps us to keep giving our best and offer always the best accomodation and service as possible to our guests.

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Beautiful colonial hotel in a quiet neighbourhood. It's a 15 minute walk to Plaza de Armas. A number of eating establishments are within an easy walk. Staff friendly, knowledgeable, and very accomodating.
Stayed 4 nights in Nov 2018
Response from Braulio Linares on Nov 13, 2018
Good afternoon: Thank you for your comment. We are happy to know that your stay with us was very good. We are going to continue working to give the best service as possible

8/10 Good

Fay, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean B&B with great breakfast
We had a great stay at this B&B. It's a 10 minute walk to the Plaza de Armes across a lovely bridge with great views. The area felt safe walking home. The room was clean and had hot water. The breakfast was a good size with tea/coffee, bread, jam, eggs and fresh fruit. There was some noise from a nearby building on Saturday night but we still slept well.
Stayed 2 nights in Sep 2018
Response from Posada Nueva España on Oct 1, 2018
Dear Guest, Thank you so much for your comment. We appreciate your feedback because help us to keep improving our service and offer a better accomodation to our guests and make them happen a really nice time.

10/10 Excellent

Timm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff, good breakfast, good value
Stayed 2 nights in Sep 2018
Response from Posada Nueva España on Sep 27, 2018
Dear Guest, Thank you for your comment. It was a pleasure host you during your stay and we are glad to know you enjoyed your time in the hotel. It's very important that our guests feel comfortable and offer to them the best accomodation. We'll keep working hard always thinking to offer the best of us.

10/10 Excellent

Suzan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was lovely. The location was perfect and quiet. The inside courtyards and the breakfast terrace were nice.
Stayed 2 nights in Sep 2018
Response from Posada Nueva España on Sep 17, 2018
Dear Guest, Thank you for your comment. We are glad to know you liked the hotel and you enjoyed your stay. That's very important for us and your feedback help us to keep improving our service and offer better accomodation to our guests.

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing experience at Posada Nueva Espana. We were apprehensive that it is not in Centro but it ended up being a beautiful 10 minute walk at most and we were able to experience views we would not have otherwise. The hotel itself is gorgeous and built in 1810, with incredible details throughout. The shower was by far the best we had in all of Peru, which was a fantastic perk at the end of a long day of wandering the city. What really made our stay was the staff. They couldn't have been more helpful and accommodating. We arrived in Arequipa at 6 am and they took us in, showed us around the local area, fed us breakfast and had us in a room by 7:30am despite check in not being for several hours. They wer
Stayed 1 night in Aug 2018
Response from Posada Nueva España on Sep 3, 2018
Dear Guest, Thank you for your comment. We are glad you stayed with us during your days in Arequipa. It was a pleasure to helped you as much we can and made you have a good time. All our staff will keep working hard and giving the best to make our guests have a great experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Arequipa
Excellent service, very clean comfortable room and good breakfast. It is worth for money. Instead of living in the noisy centre. It is really worth to have a short walk for the hotel. Staff were super nice and help me to print bus ticket, booking taxi etc. Highly recommend.
Stayed 1 night in Jul 2018
Response from Posada Nueva España on Aug 4, 2018
Dear Guest, Thanks you so much for your comment. We are glad you enjoyed your stay and we could help you as much as we could. All our staff will keep working with the same motivation always searching to offer the best service to our guests.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Posada Nueva España on May 16, 2018
Estimado Huésped, Muchas gracias por su comentario. Es importante para nosotros conocer como ha sido su experiencia durante su estadía, ya que nos ayuda a seguir mejorando siempre en busca de ofrecer el mejor servicio posible.

8/10 Good

shant, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location great service
Older building nicely set up. 10-15 minutes walk to city centre. Staff speak English, very helpful. Good breakfast.
Stayed 2 nights in Mar 2018
Response from Posada Nueva España on Mar 29, 2018
Dear Guest, Thank you for your comment. We appreciate your share with us your experience during your stay and help us to keep improving our service and everytime offer the best to our guests.

6/10 Okay

Jin, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean and good location
The hotel is nice, has big rooms. The staff is very helpful, and the location is within walking distance to the main plaza. Shower room amenities can be improved. The breakfast can be improved as well!!
Stayed 2 nights in Mar 2018
Response from Posada Nueva España on Mar 29, 2018
Dear Guest, Thank you for your comment. It's really helpful to us know what we can improve and we'll work to do that always thinking about the best to our guests.

10/10 Excellent

Bob, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The staff is excellent and took time to point out places to see which were not on our list.
Stayed 1 night in Jan 2018
Response from Posada Nueva España on Jan 10, 2018
Dear Guest, Thank you so much for your comment. It's good to know you had a good stay and you were happy with our service. All our staff will keep improving and working hard to get happy guests everytime.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes you should stay here!
We loved staying at Nueva Espana, definitely one of the best places we stayed in all our time in Peru. Hot water, strong coffee, super friendly staff. Also the building and courtyard are pretty, as advertised. Not far from the centre. We were so sad when we came back to a booking at another highly rated hostel in Arequipa that wasn't nearly as good. They stored our bags for three days no problems.
Stayed 2 nights in Oct 2017
Response from Braulio on Nov 19, 2017
Dear Guest, Thanks for your comment. We are glad we made you feel so comfortable during your stay and you enjoyed your days with us. Get such a nice experience from our guests is a big motivation to keep working hard and always try to offer the best of us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy hotel in arequipa
Great hotel in arequipa. Jesus was extremely helpful and kind. It would have been perfect if it was in city center but it is just 12 minutes walk.
Stayed 2 nights in Jul 2017
Response from Posada Nueva España on Jul 8, 2017
Thank you so much for your comment. We appreciate your nice review and make us glad to know we helped you a lot during your stay. We'll keep working hard to improve our service and get happy guests everytime

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with lots of character
Lovely hotel with charm and character. Staff where very helpful and friendly. Would love to stay again
Stayed 2 nights in May 2017
Response from Braulio on Jul 8, 2017
Thanks for your comment. It's nice to get a such good review from you and is a big motivation to keep giving our best and offer a nice place to stay with a good service to our guests.

10/10 Excellent

gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best of Peru. Feel at home and beautifu
This family-run hotel is a gem. The house is beautiful, well located minutes away from the city center and steps from nice dining. The service is outstanding, with everyone going out of their way constantly to make you feel home and solve any problem you may have. FOr instance, my wife had the stomach upset from dinner on the coast and everyone treated her as a member of the family. They helped having food delivered . We also had a flat tire and they came with me to get it fixed. Not to mention how nice is the grandfather, always ready to give sound advice on the itinerary, culture and tips for food and sightseeing. Great stay, could not recommend more.
Response from Braulio on May 4, 2017
Thank you so much for your comment. We appreciate your words and make us glad to know we made you feel like family and we did the best for you. We'll keep working hard and give everytime our best to get happy guest and make their trip unforgettable.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and atmosphere
I enjoyed my stay as the place had atmosphere, room was clean and the breakfast each morning excellent. I could walk to town quite easily and there was a gym just around the corner.
Response from Braulio on Mar 16, 2017
Dear Guest, Thanks you so much for your commentary. We appreciate your opinion and we'll keep working hard to offer the same experience to everyone always trying to get happy guests and made them enjoy the stay in our city.

10/10 Excellent

Jaime, El Paso, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to main attractions
It is a family business. They are all charming people. The "abuelo" grandfather is a wonderful person just like the rest of the family
Response from Posada Nueva España on Jul 14, 2016
Dear Guest, Thank you for your commentary. We appreciate your words. That's a big motivation to keep offering the best service as possible. Your opinion is important to us to know what we can do for the confort of every guest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy accomodation in Arequipa
Lovely to eat breakfast in the sun outside on the upstairs terrace. We chose a downstairs room so we could sit outside in the pleasant inner courtyard, and also so we didn't have to carry bags upstairs (no lift). I would describe Posada Nueva as modest and comfortable. Wifi was a bit variable.
Dear Guest, Thanks for your review about your stay. We appreciate that you enjoyed breakfast and you felt confortable. Also we apologize about wi-fi problems, but the conexion problem was in the entire city. It's important your opinion to be better everyday and get happy guests.

10/10 Excellent

Bob , florida USA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Arequipa.
If you want old world charm this is the place for you. Courtyard was very nice walk to your room. Nice new room that kept the old traditions. Add great staff and where else would you want to stay.
Response from Posada Nueva España on Apr 22, 2016
Thanks for write a review about your stay. We really appreciate your words and made us glad that you spent a good time at the hotel. We'll keep working to maintain the hotel's beauty and improve service for our guests.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are amazing!!
I had wonderful time!! The hotel staff makes sure you are fine and feel good. My daughter was feeling bad at night and they helped me. They helped me arrange everything I needed. I am very happy and thankfull with them!!
Response from Posada Nueva España on Mar 28, 2016
Muchas gracias por su comentario. Estamos complacidos que los hayamos ayudado lo mejor posible y les hayamos hecho tener una buena estadía. Continuaremos trabajando para ofrecer el mejor servicio posible a nuestros huespedes.

10/10 Excellent

Emma, Baltimore, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best customer service I have ever received
To be honest, my boyfriend and I were nervous when we first arrived. The hotel was not as close to the center of the city as we had hoped. We debated moving hotels but are so happy we didn't. It's only an 11-minute walk to the Plaza de Armas and the neighborhood is very safe. We did take taxis at night just to be on the safe side, but the guidebooks recommended that even if you are in the downtown area. The restaurants were more than happy to arrange these for us and they cost less than 10 soles each time (agree on a fare ahead of time). The hotel itself is very nice, with great sized rooms and lots of beautiful common areas to relax in. The included breakfast was delicious and filling and we enjoyed it on the patio right near our room. The staff was very accommodating and helped organize our stuff while we did a 2-day hike. One of the staff members woke up at 2 a.m. when our bus was supposed to arrive so we could have extra time to get ready. They shared restaurant recommendations and arranged for a cab to take us to the airport. It was a great experience and everyone in Arequipa was very friendly and helpful.
Response from Posada Nueva España on Mar 16, 2016
Thank you so much for write your review. We are so happy that you had a great stay and enjoy your trip in our city. It's great for us to know such a good experience like yours and move us to keep working hard and even better to offer the best to our guests.

10/10 Excellent

Diane, Anchorage AK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful family run hacienda
Off the beaten path but only twenty minutes walk to main part of town. Very clean and quiet. Braullio is the manager. His English is excellent having lived in the States for 3 years. Extremely accomodating. We stayed 1 night, went on Colca Canyon tour for 2 nights and stayed one more night before we left Arequipa. The first night when we stopped by at 10am expecting only to check in and drop off our bags, Brauillo gave us our rooms early! They have a laundry service which allowed us to have professionally cleaned clothes! They stored our bags for us while we were on the canyon trek, made dinner reservations for us, and called cabs. Breakfast was fabulous, on the last day we were going to miss it with our early departure, so Braullio made us toast and tea to not send us off unfed! Hot showers! Highly recommend staying here.
Response from Braulio on Dec 2, 2015
Thank you so much for your commentary. We are glad that you had a good time in the hotel and the city. We work hard looking for the best experience as possible of our guests. We'll keep working hard to get the same in everyone that come to Arequipa.

8/10 Good

J, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean, comfortable, and really welcoming.
This was our first experience of a Peruvian hotel, and we were treated exceptionally well by the staff and especially the manager here. The room was comfortable and exceptionally clean. The breakfast was good and the patio on which it was served was refreshing. The staff were very helpful in every matter. We understand it is intended that the facilities are to be further improved, and look forward to staying here again -- we intend to return.
Patio
Corner of room, bathroom door
Street view
Front door
Response from Braulio on Dec 1, 2015
Thank you so much for your commentary. We appreciate your words and we'll keep working in the same way to make feel our guests good experiences as yours. Also we'll take your advice in the room.

10/10 Excellent

Samita, Fairfax, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come for the community, stay for the history!
Our stay at the Posada Nueva España was as integral to our trip to Arequipa as our visit to the Monasterio de Santa Catalina. We really got a sense of the history of Arequipa as the hotel manager explained that the vaulted archways in the main two patios were originally built for horses to pass through during Colonial times. Before and after our trip to Colca Canyon, the grandfatherly manager made us feel like we were part of his family by sharing with us stories of Arequipeñan traditions and food. Learned more about Arequipa and Colca from a few minutes chatting in the lobby of the Posada than we did from all of our guidebooks! Loved how fresh and delicious breakfast was every morning, the wonderful balcony and view outside our window, and most importantly the people!
Response from Braulio on Feb 6, 2016
Thank you so much for your commentary. We are glad that you had a great stay and enjoyed your days in our city. We'll keep working to get happy people as yours.

10/10 Excellent

Norm/Linda, Edmonton, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great expenience at a charming hotel!
This hotel is well situated, close to the Plaza des Armes, but just far enough away to not be in the middle of the noise. The staff are outstanding! They go out of their way to make you feel comfortable and to help you make the most of your stay in the area. I would highly recommend!
Response from Braulio on Jul 13, 2015
Thank you so much for your comment. It is very important for us to bring the best service as possible because we want to make a really good stay in our hotel in our city.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Outstanding hotel with top Service The Owners gave five star Service
Response from Braulio on Jul 1, 2015
Thank you so much for your comment

8/10 Good

Christy, Portland, OR

Liked: Cleanliness, staff & service, room comfort
Easy walk to central Arequipa.
Wonderful staff and owners--cousins, I think--who are in the process of upgrading a 200-year old building. This hotel is a calm, colorful, comfortable place. Jesus checks you in and helps you arrange tours and taxis; Browlie makes a wonderful Pisco Sour. Great customer service.
Response from Braulio on May 19, 2015
Thank you so much for your comment. We are glad that everything was good with your stay in our hotel, We are triyng to improve in everything we can and majke the best service as possible

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near perfect value for money
Barra and jesus were perfect hosts...with excellent english thaey would help with everything....fix problems, arrangetransport and meals out of hours. Meals available onsite, dinner options limited but adequate, breakfast good. Very comfortable beds and lovely ambience of 200 year old hacienda. The location is very good...far enough away from the centro to be quiet bug only 10 minutes to the Main square.
Response from Braulio on May 19, 2015
Thank you so much for your comment. We are glad that our service is good and we are ready to improve our service and make our guests feel at home and enjoy the holiday

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant and with character
We had a great stay.
Response from Braulio on Feb 6, 2016
Thank you for your comment. We are glad that you had a pleasant stay and you liked the hotel. We'll keep working in the same way to make get the same to all our guests.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Braulio on Feb 13, 2016
Muchas gracias por su comentario. Continuaremos para brindar cada vez el mejor servicio posible a nuestro huéspedes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character with service
Full of character but still does the basics well. Great breakfast on a roof terrace. Have a chat with Jose, the owner's dad.

8/10 Good

Ellen, Washington, DC, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and reasonably priced.
This is a quiet, small reasonably priced hotel built around a central courtyard in a residential neighborhood within a 10-15 minute walk/5 minute ($2) taxi drive of central Arequipa but without all the street noise, traffic and air pollution found in the city center. The owners are pleasant and helpful, and will arrange local taxis and tours, give restaurant recommendations, and help arrange transportation to Colca Canyon. A simple but adequate breakfast of eggs, bread and fresh juice served on the interior terrace was included in the price of the room. Rooms were basic but very clean and the beds were comfortable. There was plenty of hot water from the solar water heaters on the roof. My only [minor] complaint was that instant rather than brewed coffee was served. I would stay there again.