Front of property - evening/night

Reviews of Hotel Spark Antofagasta

3.5 out of 5
Hotel Spark Antofagasta
Av. Argentina 1234, Antofagasta, Antofagasta Region

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 64 reviews" "
Rating 8 - Good. 29 out of 64 reviews" "
Rating 6 - Okay. 11 out of 64 reviews" "
Rating 4 - Poor. 4 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sagar

Liked: Cleanliness
Stayed 3 nights in Oct 2019
Response from Hotel Spark on Nov 22, 2019
Estimado agradecería que nos pudiera comunicar en que mejorar para así lograr que su próxima estancia sea mejor.

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and had a good restaurant. The staff was friendly, and the rooms were clean. The gym is sort of creepy in the basement and it was easier to run outside along the water. The wifi did not work as well as expected in our rooms, but was much better in the dining area. If you wanted room service you had to request a menu, and it was limited to sandwiches. If you are a walker there was a good mall about 30 minutes away that had okay restaurants.
Stayed 2 nights in Aug 2018

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Luiz, Sao Paulo

Liked: Cleanliness, room comfort
Could be better
For the same price you can book better hotels. Not good service.

6/10 Okay

Rafael, Ohio

Liked: Cleanliness, property conditions & facilities
Noisy
Even though I stayed on the 11th Floor, the room was on the street side and was very noisy. Shower was so-so not much water pressure. One of the gentlemen that worked at the front desk was extremely rude.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Two overnight stays in Antofagasta
This is a newish 14 storey hotel within a short walk to the sea. The room was of a modest size with a big modern bathroom. All the facilities were of a high standard, but the overall look was not as good as it could be due to poor building workmanship.The bed was big and very comfortable. Tea and coffee was available in the room together with a number of complimentary soft drinks in the minibar (included in the room rate). Breakfast was excellent for Chilean standards, with fresh fruit, cereals, Yoghurt, various types of bread, cakes, pastries, cheese, ham, scrambled eggs etc. We ate at the hotel restaurant on two nights, on both occasions the food was of an excellent standard and very reasonably priced.
Response from Paola Jara on Jan 3, 2015
Dear Sir. Many thanks for your comments about us. We are happy you enjoyed your stay with us and hope to see you again. Kind regards, Paola Jara, Hoteles Spark.

10/10 Excellent

Mark Elliott, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel
The hotel had been opened a few months in March 2014 and was in excellent condition. Front desk staff was extremely courteous and helpful. Rooms were modern and comfortable. The location is not close to much nightlife, so a taxi is necessary. Be sure to make arrangements for a taxi pick up after dinner for return to the hotel, as taxis do not cruise in Antofagasta.
Dear Sir. Many thanks for your criticism, we are happy you enjoyed your stay with us and we hope to see you soon. Kind regards, Paola Jara, Hoteles Spark.

6/10 Okay

Celsa

Stayed 3 nights in Nov 2023

4/10 Poor

Danitza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

PADDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente estadía
Todo muy bien
Stayed 2 nights in Nov 2019
Response from Hotel Spark on Nov 22, 2019
Muchas gracias estimado, nos alegra saber que su estadía fue excelente.

4/10 Poor

Alvaro

Disliked: Staff & service
Stayed 2 nights in Oct 2019
Response from Hotel spark on Oct 12, 2019
Que tal estuvo su estadía?

10/10 Excellent

María

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza, comodidad y buen servicio de atención por parte de recepción y restaurante
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Pésima atencion Manutención mala Tuve cambiar de habitacion Recurrir y solicitar arreglo de ducha falta de ampolletas
Stayed 3 nights in May 2019
Response from Hotel Spark on May 31, 2019
Estimada (o), lamento profundamente los inconvenientes. Por favor recibas nuestras disculpas. Saludos, Gerencia Hotel Spark

8/10 Good

MOISES

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in May 2019
Response from Hotel Spark on May 31, 2019
Estimada (o), gracias por su evaluación.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
La atención del personal. La falta de servicio. En dos oportunidades tuve que solicitar jabón en la recepción. Me pareció que haber pagado antes los libraba de la atencion
Stayed 3 nights in Apr 2019
Response from Hotel Spark on May 31, 2019
Estimada (o), el haber pagado antes de ninguna manera sentimos que nos libera de la atención. Lamentamos los inconvenientes. Saludos, Gerencia Hotel Spark

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Hotel Spark Antofagasta on Feb 13, 2019
Estimado pasajero Señor Luis, gracias por su puntuación. Trataremos de mejorar nuestros servicios para que en una próxima oportunidad Usted nos evalué con una mejor nota. Saludos, Marco Cayazaya, Gerente.

8/10 Good

Claudia Antonella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente relación precio calidad
Todo excelente, súper buena atención. El desayuno es regular y hasta las 9:30 lo que es un poco limitante si vas de vacaciones. El gimnasio es una sala de ejercicios pero sin ventana por lo que no genera motivación pero la piscina si cumple muy bien. La comodidad de la habitación excelente. Y en general la relación precio calidad es excelente.
Stayed 4 nights in Jan 2019
Response from Hotel Spark Antofagasta on Feb 13, 2019
Estimada Señora Claudia Antonella, gracias por su puntuación. Trataremos de mejorar nuestro servicios para que en una próxima visita su estadía sea mas placentera. Saludos, Marco Cayazaya/Gerente

6/10 Okay

Alejandro

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2018

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

EUNICE

Liked: Cleanliness, property conditions & facilities, room comfort
Evaluación spark
En general todo bastante bien, servicio de restaurantes se debe mejorar. Desayuno pobre, poca variedad.
Stayed 3 nights in Oct 2018

8/10 Good

Alessandro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel Antofagasta
Très bon hotel. Accueil impeccable. Parking au sous sol . Bon rapport qualité prix. Petit déjeuner complet.le seul bémol : l odeur de cigarette dans la chambre.
Stayed 1 night in Aug 2018

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BBB
La ubicación no es óptima, pero todo lo demás, incluyendo el servicio a la habitacion...super bien

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
buena ubicacion y es un hotel express

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view and pool! Good staykfkrkekekfkfkfkekeiwlsnfnfjfk fbfjekdnxnfjf
Stayed 2 nights in Mar 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grato
Stayed 2 nights in Feb 2018

8/10 Good

Lory

Liked: Cleanliness, staff & service, room comfort
Estuvimos solo una noche pero la habitación muy cómoda, buena la atención lo recomendamos

10/10 Excellent

Arildo Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel excelente, funcionários atenciosos. Simplesmente irretocável a estadia.
Stayed 1 night in Jan 2018

8/10 Good

freddy Trigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien atendidos
Stayed 1 night in Jan 2018

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente local
Stayed 1 night in Dec 2017

8/10 Good

Rafael, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel con todas las comodidades de un 4 estre
Excelente para un viaje de negocios, buen desayuno y aunque no tiene vistas espectaculares es muy tranquilo para descansar después de un dia de trabajo. No hay muchas opciones alrededor pero puedes ir en tranporte local linea 102 hasta el Mall Plaza (20 min caminando) donde existen opciones para comer. El hotel tiene restaurante pero caro.
Stayed 2 nights in Oct 2017

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel
El hotel en si es lindo, muy buen desayuno, la habitación no muy amplia. El personal muy cordial en todo momento. El último día hubo fallas en el baño, sin poder desagotar agua de ducha, no pudimos usarlo.
Stayed 5 nights in Aug 2017

10/10 Excellent

CARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buena atención .
Buena infraestructura, elegante decoración. Como único inconveniente es el servicio del restaurante se terminó minutos antes de la 23:00 hrs. y no se me ofreció otra alternativa. Primero se me pidió esperar y luego de 10 minutos se me señaló que la cocina estaba cerrada.
Stayed 1 night in Aug 2017

2/10 Terrible

María

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mala experiencia
todo mal
Stayed 2 nights in Aug 2017

10/10 Excellent

Valério Caminha, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
confortável
Fantástica. cama e instalações maravilhosas.
Stayed 1 night in Aug 2017

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo máximo.
Espectacular
Stayed 2 nights in Jul 2017

6/10 Okay

Fernanda

Check in muy lento
Stayed 1 night in Jul 2017

6/10 Okay

CRISTIAN

Liked: Cleanliness, property conditions & facilities
No me dieron factura ni boleta. Dijeron que eso lo mandaría el portal por el que hice la reserva....
Stayed 4 nights in Jul 2017

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lugar muy confortable y buen servicio
Stayed 1 night in Jun 2017

10/10 Excellent

Carla

Liked: Staff & service, property conditions & facilities, room comfort
Tranquilo y cómodo
Muy tranquilo el lugar, la cama muy cómoda y muy rico el desayuno.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marcos

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel limpio y Agradable
En términos generales muy buena la atención del hotel, solo que al intentar ocupar la piscina esta no estaba habilitada, luego trate de pedir en el restauran una cerveza con limón y no contaban con limón, debieran poner un poco mas de cuidado en este tipo de cosas que son pequeñas pero causan una gran diferencia.

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, room comfort
Limpio y central
Nivel aceptable... Nada que destacar

8/10 Good

Ignacio, Iquique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pieza confortable y buena ubicación
Pieza muy cómoda para 2 personas. Muchas personas toman desayuno muy temprano por lo que a las 0730 quedan muy pocas cosas, debe mejorar este aspecto.

8/10 Good

katica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort