2 outdoor pools, open 8:00 AM to 6:00 PM, free cabanas, pool umbrellas
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Reviews of Ambassador Plaza

4 out of 5
Ambassador Plaza
Merkez Mah, Kavakli Caddesi No 14, Kemer, Antalya

Reviews

6.6
Rating 10 - Excellent. 11 out of 46 reviews" "
Rating 8 - Good. 18 out of 46 reviews" "
Rating 6 - Okay. 2 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 12 out of 46 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ali, Turkey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service . Air conditioner dont work 3 day evening i call recepcion she say have a problem . Weather 36 degress we dont sleep 3 days food very bad smell we go 6 people very bad holiday .
Stayed 4 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel. Loud. bad food. not all inclusive at all.
Stayed 2 nights in Oct 2017

8/10 Good

sam, manchester

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel near to the center
Hotel lovely and clean. Staff not very good with the English. Good not very good . always chicken or fish. Sometimes cold aswell.
Stayed 6 nights in Sep 2017

8/10 Good

magdelena, kiev

Liked: Cleanliness, staff & service
Animation of hotel
You shouldn't play erik dali in your animations. You can try another things when doing animation for tourists
Stayed 3 nights in Sep 2017

2/10 Terrible

davut

Disliked: Staff & service
Just building and foods ...
Foods and rooms Are Good but there was many drunk guys and They disturbed the guest with their song dances and ..... I never stay There again .. That's All
Stayed 3 nights in Aug 2017

2/10 Terrible

Hussam, Kemer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room Small bed No lights in the enterance One card provided Electricity need card if you go out its a problem
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good condition, but boring
The hotel is not located near the beach. It is 1 min away on foot. The hotel doesn't have animation, so that's kind of boring. We couldn't find anything to do between 9-12 pm. After that you can visit night clubs located 5 mins away on foot. You shouldn't expect a 5* hotels foods and drinks from this hotel. Alcohols are very bad and foods are decent (we stayed 2 different hotel in Kemer, so I think this is same in every 4* hotel in Kemer). The hotel offers limited wifi, don't spend all of it in one day.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Few Hints
Very very limited spoken English by the staff. You may be the only English guests there. Have to pay for towels so take your own and the room safe. Chairs are available around the pool, you do need to move chairs by 4 as you will be in the shade and the pool is cold. The beach, we got down there at 8.30 and all the chairs were reserved, by 3 you will be moving due to shade, it is only 3 minute walk away by crossing a road. Restaurant.. breakfast as 8am fresh fried eggs and waffles cooked for you. Lunch is the same as dinner. many dishes are left overs made into other dishes and they mainly serve fish and chicken. Worst thing is you have to be there for 12.30 or 7pm as all the guests take plates of food to their tables and the hotel DOES NOT top up the food, once its gone it gone! The drink available is watered down beer but tastes ok, wine is well yuk and if you wish to have a hot drink is a cup get there quick or you will be drinking it out of a plastic or paper cup! The hotel is clean, tidy and well maintained. Location of the hotel is great, surrounded by other all inclusive hotels. Short walk to the repetitive fake good shops. Not much choice in the resort if you wish for an evening walk for a drink or meal else where, especially if you do not like plastic chair places. Kemer is very clean, surrounded by mountains, but be aware if you book a day trip, the tour will be in Russian or German.

6/10 Okay

Barry, Bideford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel it's self is OK, but disappointed that all inclusive food and drink stops when you go to the beach. The food was repetitive and became boring after a week OK if you are Russian though.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel
the hotel is in a good condition and the staff are very friendly and the price is affordable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Wonderful shops and clubs really close by. Friendly and helpful staff.

4/10 Poor

Sattar

Stayed 3 nights in Sep 2021
Response from Sertan Bahçe on Sep 20, 2021
Dear Guest, First of all thank you for choosing our hotel. We are really sorry to know that we couldn’t fulfill your expectations. We appreciate all the feed backs from our guests whether they are positive or negative. They help us understand your expectations and improve ourselves to serve you better. Furthermore, we would like to take an immediate action to any comment made in order to provide better service. Looking forward to welcoming you here again and making your stay more enjoyable. Best regards,

2/10 Terrible

Victoria

Disliked: Staff & service, room comfort
Персонал в отеле просто ужасный,
Stayed 4 nights in Jul 2021
Response from Sertan Bahçe on Jul 28, 2021
Уважаемые наши гости. Ваши отзывы для нас очень важны. Ваши отзывы в такой форме нас очень удивило. Вы у нас гостили с 18/07 по 22/07. На следующий день после приезда вы нам сообщили, что очень довольны и хотели бы продлить ваше пребывание у нас еще на 3 дня. Мы приняли Ваше пожелание и продлили. В дальнейшем мы очень будем рады вашему приезду Dear Guest, firstly,thanks for ur comment.your comments is important to us. However We are very surprised by your comment.Because you stayed at hotel between 18/07 and 22/07.Next morning our conversation you told us that you were very pleased and that wanted to extend it for 3 more days. we have extended your reservation according to your request.we thought you were happy Now we couldnt understand why you sent a comment saying everything is bad.

8/10 Good

Verified traveller

Liked: Staff & service
Matsal. Ikke rent, vanskelig å finne rent bestikk og kaffekopper . Papp ble ofte brukt. Spisebrikker var ikke rene. Tomt for enkelte drikker hele uken feks. appelsinjuice, tonic. Utvannet øl. Elendig aircondition. Alt for høy musikk ved bassenget. Fremsto ikke som et 4 stjernes hotel. Veldig dårlig engelsk kunnskaper.
Stayed 7 nights in Sep 2019

10/10 Excellent

Nadezhda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Нормально в целом.сколько платим.столько и получае
Жили в корпусе 1.номер большой,хорший,только шумно от бара уборка на 3-,питание нормальное,голодными не были,администрация поиветливая и участливая.погода хорошая была...
Stayed 1 night in Oct 2018

2/10 Terrible

Alevtina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ниже среднего , пошлость и грязь
Отель имеет 4 звезды . Заселение очень долго , респешн не сковывают большое количество проблем в связи с Неработающей программой отеля ! Много случаев недовольства прямо с первой минуты около десяти жителей жаловались на некачественное обслуживание : Инернет несработал Номер не соответсвует оплаченному Ожидание готовности более двух часов Кондиционер не функционирует Музыка в баре у бассейна орет до 12.30 ночи ((( Музыка пошлого содержания , блатного стиля ((( Номер не соответсвует фото ((( Открыть окно или балкон не возможно - на улице громкие песни к бара , первый этаж , все жители могут зайти беспрепятственно в наш номер ((( Качество питьевой воды неудовлетворительное - Вода со вкусом хлора , очевидно из под крана (((( Бармен не имел представления о коктейлях , не смог сделать коктейль “sex on the beach” Столовая неплохая , еда качественная , Вода в бутылках отсутсвует (((( Много мусора везде (((( мухи и громкие голоса мешали спать (((( Пляж отвратительный , народа очевидно больше , чем проживающих , лежаки поломанные и очень тесно размещённые . Неприятно даже быть там (((( Ушли на платный пляж ((((
Stayed 1 night in Aug 2018

8/10 Good

Sinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

buket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyat performans açısından başarılı bir otel.
Otel konum olarak güzel yerde. 2 dk yürüyerek plaja inebiliyorsunuz. Özel plajı var ama herşey dahil konsepti orada geçerli değil yani halk plajı olduğu için anlaşmalı. Denizi büyük çakıllı ve hemen derinleşiyor. Giderken bu özellikleri göz önünde bulundurabilirsiniz. Otel içindeki açık havuz tertemiz küçük ama eğlenceli. Odalar gayet temiz ve yeterli büyüklükte. Bence otelin en olumsuz tarafı yemekleri yemekleri vasat. Ama fiyat performans açısından değerlendirilirse bence gayet iyi bir otel. Fiyatına göre standartları iyi bence.
Stayed 2 nights in Jun 2018
Response from Misafir İlişkileri on Jul 7, 2018
Değerli Misafirimiz, Öncelikle Ambassador Hotel tercih ettiğiniz için teşekkür ederiz. Siz değerli konuklarımızın yorumları bizim eksiklerimizi gidermemiz için katkı olduğu gibi sizden sonra otelimizde konaklamak isteyecek misafirlerimize de ışık tutmaktadır. Bir sonraki seyahatinizde yeniden tercihiniz olmak ümidiyle, teşekkür ederiz. En iyi dileklerimizle,

8/10 Good

caner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kemerin kalbinde, denizin dibinde
Otelin konumu mükemmel. Denize çok yakın ve özel plaja sahip. Kemer gece hayatının yanıbaşında olmasına rağmen otel odaları çok sessiz. Her yaş grubuna yönelik bir otel. Yeme ve içme otel sınıf standartlarının üstünde. Personel güleryüzlü ve yardımsever. Hersey dahil konsept saat 22:00'da son buluyor fakat otelin bünyesinde hizmet veren lounge bar'da (fotoğrafı mevcut) geceye devam edebilirsiniz.
Stayed 1 night in May 2018
Response from Misafir İlişkileri Departmanı on Jun 2, 2018
Değerli Misafirimiz, Detaylı yorum ve değerlendirmeniz için teşekkürler. Siz bilinçli misafirlerimizin yönlendirmesi doğrultusunda gelecek misafirlerimiz kendileri için daha doğru seçim yapabilmektedirler. Umarım bir sonraki konaklamanızdan daha olumlu bir puan elde ederiz. En kısa sürede yine bekleriz. En iyi dileklerimizle,

10/10 Excellent

Kursad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girişte biraz sıkıntılar olsa da genel olarak memnun kaldık. Yeni ve konforlu bir otel.
Stayed 1 night in May 2018
Response from Misafir İlişkileri Departmanı on Jun 2, 2018
Değerli misafirimiz, Öncelikle Ambassador Hoteli tercih ettiğiniz için teşekkür ederiz. Girişte yaşadığınız sıkıntı için üzüntülerimizi bildiririz. Olumlu düşünce ve eleştiriniz için teşekkürler. Bir sonraki konaklamanızdan daha olumlu ayrılmanızı sağlayacağımızdan şüpheniz olmasın. Yine bekleriz,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Misafir İlişkileri Departmanı on Jun 4, 2018
Değerli Misafirimiz, Otelle ilgili olumlu ve olumsuz yorumlarınızı öğrenmek ve bir sonraki konaklamanızda sizlere daha iyi hizmet vermek isterdik. Bizi tercih ettiğiniz için teşekkürler, Yine bekleriz,

8/10 Good

Ryash

Liked: Staff & service
Stayed 13 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles war perfekt. Freundliche Personal, Sauberkeit, Küche!
Stayed 7 nights in Oct 2017

8/10 Good

Janne, Muurame

Liked: Property conditions & facilities, room comfort
Melkein all inclusive
Hotelli oli kokonaisuutena perus "ok", mutta henkilökunnan Englannin kielen puute kummastutti. Toinen asia joka kummastutti, oli "all inclusive". Sisäänkirjautumisen yhteydessä meille kerrottiin, että muutoin kaikki on ilmaista, mutta hotellin omalla rannalla olevassa rantabaarissa kaikki on maksullista. Ensimmäisenä iltana kävimme allasbaarisssa jossa ilmaisia drinkkejä ei kuitenkaan ollut tarjolla. Viinejä, vodkaa sekä virvoitusjuomia sai ilmaiseksi. Ruoka oli maukasta ja sitä oli tarjolla paljon. Tosin jos ei mennyt syömään heti ruokailuajan alussa, jäi ilman suurinta osaa jälkiruuista. Kokonaisuutena ihan siisti ja mukava hotelli.
Stayed 4 nights in Sep 2017

10/10 Excellent

Hanne , Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, we had a very got time. The city wer a goot place too shop - and the People was kind.
Stayed 13 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çekinmeden kalabileceğiniz bir otel
Özellikle personelden çok memnun kaldık...yardımcı olabilmek adına ellerinden geleni yapıyorlardı..
Stayed 5 nights in Aug 2017

8/10 Good

cigdem

Liked: Cleanliness, property conditions & facilities
Otel genel olarak iyiydi fakat aile için biraz pasif kalıyor. Akşam olduğunda hiçbir etkinlik yok. Çocuklar sıkıldı
Stayed 7 nights in Aug 2017

4/10 Poor

Alper

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel mimari ve lokasyon açısından güzel ama İç Anadolu'nun ne kadar abaza delikanlısı varsa dolmuş. Havuzda su topu oynamalar, etrafa sürekli kesik atmalar, akşamları insanları rahatsız edici yüksek sesli muhabbetler, vs. Otele ilişkin yorumlarda daha önce konaklayan diğer müşterilerden benzer ifadeler okumuştum ama inandırıcı gelmemişti. Gittim, gözümle gördüm. Otel her şey dahil ama gün içinde her şey dahil servisi çok zayıf. Her şey dail olmayan bir otelde kalsan ve günlük yiyecek içecekleri bakkaldan alışveriş yapsan daha ucuza ve daha kaliteliye gelir. Kısacası, bir daha bu otel mi, aman benden uzak dursun.
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
veel arogante russische touristen
Stayed 5 nights in Jul 2017

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek kelime ile mükemmeldi
Stayed 2 nights in Jul 2017

2/10 Terrible

toerist, antwerpen

Disliked: Staff & service, property conditions & facilities
Echt een afrader!
Eten trok op niets en was voor 90% elke dag hetzelfde.. Wifi kreeg je maar 300mb per dag, wat echt weinig is, en als je extra wilde moest je ervoor betalen.. Zwembad was veel te klein, helemaal niet zoals op de fotos Etc.
Stayed 4 nights in Jul 2017

2/10 Terrible

Zeynel Abidin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bu güne kadar en kötüsü bundan daha kötüsü olamazdi hiç profesyonel değil çok üzüldük
Stayed 3 nights in Jul 2017

4/10 Poor

Tonguç

Disliked: Staff & service, property conditions & facilities, room comfort
Rezalet - Disaster
Otelde 5 gun kaldık. Mumkun olsa 1 gun kalmazdık. Otel resimlerdekinden cok daha kucuk. Animasyon yok. Havuz kenarinda bos sezlong kesinlikle yok. Magandalar dolu, yuzde 70 erkek musteri alan, aile olarak kalmaniz mumkun olmayan bir otel. Sahil isletmesini baska birisine vermisler surekli size biseyler satmaya calisan bir sahil hizmeti var. Yemeklere gelince her gun ayni tavuk yemekleri ve hazir koftelerden ibaret. Kesinlikle önermiyorum.
Stayed 5 nights in Jun 2017

8/10 Good

Hüseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel genel anlamıyla güzel denebilirdi. Yemeklerde hiç kırmızı et bulunmamakla birlikte gene de idare ederdi. Tatlılar çok vasattı. Verilen alkollerin alkolle uzaktan yakından hiçbir ilgisi bulunmamakta, eğer sarhoş olmak isterseniz şarabı tercih etmenizi tavsiye ederim zira diğer içeceklerdeki alkol oranları o kadar düşük ki neredeyse sek olarak bile içtiğiniz içecekler en ufak sarhoşluk yaratmamakta. Temizlik olarak otel iyi durumda, çalışanlar güler yüzlü ve ilgililer.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OTEL HERŞEY ÇOK GÜZEL TEMİZLİK OLSUN PERSONEL OLSUN TEK KUSURU PLAJDA YİYECEK İÇEÇEK SERVİSİ ÜCRETLİ OLMASI BU KONU HAKKINDADA BİR GELİŞTİRME DÜZELTME YAPILIRSA ÇOK İYİ OLUR TÜM PERSONELE TEŞEKKÜRLER GÜZEL BİR TATİLDİ.
Stayed 3 nights in Jun 2017

10/10 Excellent

onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merkezi, temiz, güleryüzlü personel
Redbull Sea to Sky yarışması için Kemer'e gelmiştim. Çok otel araştırdım birçok otel çok fazla olumsuz yorum almıştı. Kaldığım süre boyunca hiç bir rahatsızlıkla karşılaşmadım. Odam büyük, rahat ve çok temizdi. Bir daha gidersem yine bu otelde konaklayacağım. Fiyatıda gayet makul geldi bana...

2/10 Terrible

Esra, İstanbul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double rezervation mistake!
I reserved the room frım hıtels.com and paid for the room. (420 tl). Then we went to reception to stay 22.00 o'clock, we were told that the hotel had been fully full!!!! Although we reserved and paid, they even never apologised for this situation (ismail bey) bıt instead they sent us in another hotel. This other hotel we did not like at all neither the room (just next door to elevetors too noisy); no mountain view as the original one had, etc etc. Plus this room was 100 tl cheaper than we paid to other hotel but they never offered or paid the difference. So we had been heavily cheated and abdolutely do not suggest this hotel to anyone!

10/10 Excellent

Виталий, Липецк

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель отличный!
Все было классно!!!!

10/10 Excellent

pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service
Info zu Beginn, über all inklusiv Leistungen war nicht gut !

8/10 Good

Rifat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hot m grei avstand til stranden
Etter og ha fått byttet rom til et som AC fungerte så ble d bra😀 Ismail i resepsjonen var veldig behjelpelig, personalet i matsalen var helt topp, veldig hyggelig, ja selv eieren var utrolig hyggelig, eneste vi savnet litt var at d ikke var noe underholdning på kvelden. På stranden måtte man være tidlig ute, men han som styret der nede fjernet faktisk håndklær som hadde ligget der en stund for og frigjøre senger til de som sov litt lenge😀 en annen ting som kanskje dro litt ned var at det ikke inngikk vann i all inc programmet.

8/10 Good

Arifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Oktay, Australia

Liked: Staff & service
Disliked: Room comfort
Good food, great location, a bit overpriced though
We were celebrating a special occasion, so we decided to splurge on a good hotel. Our $490 Turkish Lira got us a tiny room outside the main complex, with towels in the last days of use, and a very uncomfortable bed. The rooms were definitely 3 star but the rest of the perks like good food, all included, and the beach location with sun beds made up for it. And we certainly took advantage of all of this.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Mathilde, Trøndelag

Liked: Staff & service, property conditions & facilities, room comfort
Fint hotell for familier, par og eldre
Fint hotell med god mat, bra service og rolig atmosfære. Veldig bra beliggenhet om man klarer gå korte turer til sentrum etc.