Annunciation Square Tours and Activities

The cleaners forgot to clean my room twice in a row and we were also told we could request every day cleaning but when we asked for this they did not provide this. The restaurant staff were nice and attentive but the front desk were not apologetic when we phoned to say they had forgotten to clean the room. I also did not like there were hidden charges when we arrived. However the actual room is nice and spacious and about a 10/15 minute from the French quarter. It was my mums 70th but it did not end up being particularly special. We had to keep on requesting refills of shower gel and towels and toilet roll which you would not expect for the supposed quality of the hotel. The floor was also dirty. We also told them about us leaving at 5am and was told there would be people to help but there was not anyone around and we could not do express check out as it want working so we were walking around trying to find someone and had to do our own luggage.

A very comfortable and spacious room on quiet side of hotel, which is a beautiful historic building in centre of French quarter. Excellent breakfast with attentive server. Reception staff a little brusque and formal, and not the usual friendly service with a smile which we have come to expect in the south.

When housekeeping came they didn’t change the sheets when they made the bed up and my phone didn’t work the whole stay so I had to go down to the front desk whenever I needed something I got stuck on the elevator nobody was aware of it after 20 mins the door opened