Reception

Reviews of Quality Inn Clemson near University

2.5 out of 5
Quality Inn Clemson near University
3430 Clemson Blvd, Anderson, SC

Reviews

7.2

Good

Rating 10 - Excellent. 187 out of 712 reviews" "
Rating 8 - Good. 224 out of 712 reviews" "
Rating 6 - Okay. 139 out of 712 reviews" "
Rating 4 - Poor. 95 out of 712 reviews" "
Rating 2 - Terrible. 67 out of 712 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Carol

Travelled with family
Liked: Amenities
We stayed 3 nights and it was fine. We felt safe and it was convenient.
Stayed 3 nights in Mar 2024
Response from Management on Mar 15, 2024
Thank you for your feedback! We look forward to seeing you again soon!

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2024
Response from Management on Mar 15, 2024
Thank you for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Management on Mar 5, 2024
Thank you for your feedback! We look forward to seeing you again soon!

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have only stayed in one hotel that I would rate worse than this one. If you were traveling to Anderson, South Carolina, and this is the only option, sleep in your car.
Stayed 1 night in Feb 2024
Response from Management on Mar 5, 2024
Thank you for your feedback. We sincerely apologize for failing to exceed your expectations. We will use your feedback to help improve the property for our guests in the future. We hope to have a chance to provide you with a superior service.

10/10 Excellent

Susan

Liked: Amenities, property conditions & facilities
The checkin area was neat and clean. I was greeted as soon as I entered.
Stayed 1 night in Feb 2024
Response from Management on Mar 5, 2024
Thank you for your feedback! We're delighted that you enjoyed your stay with us! See you again soon!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
Thank you for your feedback!! We're delighted that you enjoyed your stay with us! We look forward to seeing you again soon!

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nosy neighbor and ice machine wasn't working other than that very nice place
Stayed 1 night in Jan 2024
Response from Management on Jan 30, 2024
Thank you for your feedback. We sincerely apologize for the issues you experienced while at the property. We were having an issue with our ice machines but want to assure you that this was an isolated issue and that they are back in working order. We hope to have another chance to provide you with a superior service.

6/10 Okay

taylor

Stayed 9 nights in Jan 2024
Response from Management on Mar 20, 2024
Thank you for your feedback.

10/10 Excellent

JR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Management on Jan 16, 2024
Thank you for your feedback!! We're delighted to hear that you enjoyed your stay with us! See you soon!

8/10 Good

Rafael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close from everything
Stayed 4 nights in Jan 2024
Response from Management on Jan 8, 2024
Thank you for your feedback. We look forward to seeing you again soon!!

10/10 Excellent

Pamela

Stayed 1 night in Jan 2024
Response from Management on Jan 24, 2024
Thank you for your feedback! We're happy to hear that you enjoyed your stay with us!! We look forward to accommodating you on your visits with us in the future.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on Dec 29, 2023
Thank you for your feedback! We're delighted that you enjoyed your stay with us! We look forward to your future visits with us!

8/10 Good

Christopher

Stayed 1 night in Dec 2023
Response from Management on Dec 29, 2023
Thank you for your feedback! We look forward to your visits with us in the future.

10/10 Excellent

Scott

Stayed 1 night in Dec 2023
Response from Management on Dec 20, 2023
Thank you for your feedback! We're delighted that you enjoyed your stay with us! We look forward to your future visits with us!

6/10 Okay

Thomas, Belmont

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Management on Dec 11, 2023
Thank you for your feedback.

6/10 Okay

Rafael

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Toilet was not working TV didn’t turn on. Very limited breakfast
Stayed 1 night in Nov 2023
Response from Management on Nov 29, 2023
Thank you for your feedback. On behalf of our entire team I would like to apologize for failing to exceed your expectations. We hope that you will give us a chance to correct these issues and provide you with a superior service in the future.

6/10 Okay

Trinity

Travelled with family and small children
Liked: Staff & service
You can tell why it’s a 3-star hotel
Stayed 1 night in Nov 2023
Response from Management on Nov 28, 2023
Thank you for your feedback. On behalf of our entire team I would like to apologize for failing to exceed your expectations.

8/10 Good

Vickie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that it was dog friendly with a nice area to walk the dog and clean up!
Stayed 1 night in Oct 2023
Response from Management on Nov 21, 2023
Thank you for your feedback! We look forward to your future visits with us!!

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2023
Response from Management on Nov 21, 2023
Thank your for your feedback!! We look forward to your future visits with us!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Management on Nov 21, 2023
Thank you for your feedback!! We look forward to your future visits with us!

10/10 Excellent

Steven

Stayed 2 nights in Nov 2023
Response from Management on Nov 21, 2023
Thank you for your feedback!! We look forward to your future visits with us!

10/10 Excellent

Jose

Stayed 2 nights in Nov 2023
Response from Management on Dec 11, 2023
Thank you for your feedback! We look forward to seeing you again soon!

4/10 Poor

Jeff

Business traveller
Disliked: Staff & service
My check in was very slow even though I booked ahead online. My key would not open my door, so I had to return to the front to get another key for a different room.
Stayed 1 night in Nov 2023
Response from Management on Nov 16, 2023
Thank you for your feedback. We apologize for failing to exceed your expectations with your check in time and also your room door key issue. We hope you will consider giving us another chance to provide you with a superior service.

8/10 Good

Lou Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday dig
Convenient to restaurants, shopping. We went to Diamond shill mine to dig. We stayed one night. Bed was a little too dodt, only two towels total ( need at least three one for long hair!) breakfast was ok. Waffles, yogurts, cereals, low fat milk only. Other items like packaged oatmeal, apples, coffee and juice. Butter still in freezer so hard on waffles, attendant on computer every time I went in lobby. Room was clean but needed repairs suck as food on bathroom falling off and toilet seat looked nasty. ( Stained) heater worked well. It was noisy some at night. People yelling in parking lot then loud tv or people talking at 1:00 in the morning.
Stayed 1 night in Nov 2023
Response from Management on Nov 16, 2023
Thank you for your feedback. We apologize for failing to exceed your expectations. We hope to have another chance to provide you with a superior service.

2/10 Terrible

Sherri

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked three rooms for four nights. The rooms smelled terrible and the cleanliness of the rooms was sketchy. Toilets didn't flush well. The staff was very nice and changed two of our rooms. Unfortunately both of those rooms had a very strong odor. We ended up cancelling the rest of the nights that were booked there and went to Country Inn & Suites down the road.
Stayed 4 nights in Nov 2023
Response from Management on Nov 16, 2023
Thank you for your feedback. On behalf of our entire team I would like to apologize for failing to exceed your expectations. We will use your feedback to create an enjoyable experience for our guest in the future. We hope you will consider giving us another chance to provide you with a superior service.

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alla round good and hassle free
Stayed 2 nights in Nov 2023
Response from Management on Nov 13, 2023
Thank you for your feedback!! We are delighted that you enjoyed your stay with us! See you soon!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on Nov 13, 2023
Thank you for your feedback!! We look forward to seeing you again soon!

2/10 Terrible

ASHWIN

Stayed 1 night in Nov 2023
Response from Management on Dec 11, 2023
Thank you for your feedback. We apologize for failing to exceed your expectations. We hope that you will consider giving us another chance to provide you with a superior service.

10/10 Excellent

Birkie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable . Breakfast was typical. Very small cups for coffee drinkers, no fruit. Room had been smoked in witnessed by cigarette burn on tub . Staff were very friendly and efficient .
Stayed 1 night in Nov 2023
Response from Management on Nov 13, 2023
Thank you for your feedback!! We will use your feedback to create an amazing experience for our guests in the future.

10/10 Excellent

Tanya

Travelled with partner
Quality Inn was a well maintained property and the hot breakfast started the day right. I little traffic noise by what sounded like a race during the night. Expedia shouldn’t have made $50 on the booking and I’ll never use them again.
Stayed 1 night in Nov 2023
Response from Management on Nov 13, 2023
Thank you for your feedback!! We're delighted to hear that you enjoyed your stay with us and look forward to accommodating you in the future!!

4/10 Poor

Randall, Colorado Springs

Travelled with family
The staff was nice but the carpet in our room had stains on it and the bathroom floor was not clean.
Stayed 3 nights in Nov 2023
Response from Management on Nov 13, 2023
Thank you for your feedback. We have addressed the issue with the cleanliness of your room with our housekeeping team and will use it to create amazing experiences for our guest in the future. I hope that you will consider giving us another chance to provide you with a superior service.

10/10 Excellent

Allen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and friendly.
Stayed 1 night in Oct 2023
Response from Management on Nov 13, 2023
Thank you for your feedback!! We're delighted that you enjoyed your stay with us and look forward to your visits with us in the future!

2/10 Terrible

Gina

Stayed 1 night in Oct 2023
Response from Management on Nov 13, 2023
Thank you for your feedback. On behalf of our entire team I would like to apologize for failing to exceed your expectations.

2/10 Terrible

Ivan

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I wasn't expecting a 5 stars hotel for 70 dollars per night, but the experience was terrible, lousy, and really terrible area and parking... the breakfast wasn't ready on time and even if I wanted a coffee and and one apple, I was invited to wait outside, next day was even worse, the reception was close and police cars and maybe some bad things happened in the property, I left and definitely not coming back ever, try a something better is your budget allow you to do it, the place doesn't worth it... did I mentioned the phone was disconnected and the door didn't close? Good luck if you decide to stay here.
Stayed 3 nights in Oct 2023
Response from Management on Oct 19, 2023
Thank you for your feedback. On behalf of our entire team I would like to apologize for failing to exceed your expectations. I will be meeting with my team to address the issues you encountered with our morning breakfast, room issues etc. to make sure this doesn't continue with our future guest. I hope that will consider giving us another chance to provide you with a superior service.

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good stay
Late checkin was great. Hotels.com website wouldn’t allow for online checking even though it was after 3pm. The app glitches and closed every time. I can tell they have been trying to update the hotel. Lobby was very nice. Bedding was great. Rug and fridge in room looks tired but fine. Stairwell trash was overflowing-maybe need a better trash bin.
Stayed 1 night in Oct 2023
Response from Management on Oct 16, 2023
Thank you for your feedback! We're delighted that you enjoyed your stay and will use your comments to provide an exceptional experience for our guests in the future. We hope to see you again soon!

2/10 Terrible

Vincent

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Motel no Hotel
Motel no Hotel. Room was unclean, bathroom worn out hair in there from the guest before. Actually had a little spider coming up from my be to ceiling while I was laying down. Staff was great, just on lady working all day it seemed.
Stayed 2 nights in Oct 2023
Response from Management on Oct 10, 2023
Thank you for your feedback. We apologize for failing to exceed your expectations. We will use your feedback to make improvements and improve the overall experience for our guest in the future. We hope to have a chance to provide you with a superior service in the future.

4/10 Poor

MARIAN

Disliked: Cleanliness, amenities, property conditions & facilities
It was an old motel with the front renovated The motel was old and dingy Not enough outside lighting to feel safe The staff was very nice and the bedding was clean Decent breakfast
Stayed 2 nights in Sep 2023
Response from Management on Sep 26, 2023
Thank you for your feedback. We sincerely apologize for failing to exceed your expectations. We will be using your feedback to create a more enjoyable experience for our guest in the future. I hope that you will consider giving us another chance to provide you with a superior service.

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023
Response from Management on Sep 26, 2023
Thank you for your feedback!! We're delighted that you enjoyed your stay with us and look forward to your visits with us in the future!!

4/10 Poor

Stephane

Travelled with partner
Bathroom was dirty , floor dirty, bad smell in the room
Stayed 2 nights in Sep 2023
Response from Management on Sep 18, 2023
Thank you for your feedback. We sincerely apologize for failing to exceed your expectations. I hope that you will give us another chance to provide you with a superior service.

10/10 Excellent

Kathleen

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff was very nice and helpful. Rooms were clean and neat. The hotel exterior needs an upgrade.
Stayed 2 nights in Sep 2023
Response from Management on Sep 18, 2023
Thank you for your feedback!! We're delighted to hear that you enjoyed your stay with us ! We are planning to do exterior renovations soon.

6/10 Okay

Frank

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
What seemed to be drunk homeless people around property was unsafe for women who check in.
Stayed 1 night in Sep 2023
Response from Management on Sep 14, 2023
Thank you for your feedback. On behalf of our entire team I would like to apologize for failing to exceed your expectations. We hope to make a lasting good impression with you on your future visits with us.

10/10 Excellent

Tami

Travelled with partner
Liked: Cleanliness, staff & service
This place was ok. Nice huge room, nice big bed. CHEAP, thin, worn towels and only one hand towel, 2 wash, 2 bath. Usually you get a few for if you want more than one shower while there! And zero counter space or shelves in the huge bathroom to even put ones toiletry bag. AC unit very very loud. Good breakfast but needed sausage for the biscuits and gravy. Was such hot weather but the pool was closed. Too bad.
Stayed 1 night in Sep 2023
Response from Management on Sep 11, 2023
Thank you for your feedback. On behalf of our entire team I would like to apologize for failing to exceed your expectations. We will use your feedback to create an enjoyable experience for our future guests. We hope to see you again soon!

10/10 Excellent

Jared

Stayed 3 nights in Sep 2023
Response from Management on Sep 26, 2023
Thank you for your feedback!! We're happy to hear that you enjoyed your stay with us! We look forward to your future visits with us! See you soon!

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is awesome! My pets felt comfortable in and out of the room. My 13 year old daughter felt safe in and out of the room. The other guests were friendly. The workers were nice and did their best to accommodate our needs
Stayed 1 night in Aug 2023
Response from Management on Sep 7, 2023
Thank you for your feedback!! We're delighted that you and your family enjoyed your stay as well as our hospitality!! We look forward to seeing you again soon!

10/10 Excellent

Mckale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankyou for peaceful rest
Stayed 1 night in Aug 2023
Response from Management on Sep 7, 2023
Thank you for your feedback!! We're delighted to hear that you enjoyed a peaceful getaway! See you soon!

10/10 Excellent

Mark

Stayed 2 nights in Aug 2023
Response from Management on Sep 14, 2023
Thank you for your feedback!! See you soon!!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Management on Jul 31, 2023
Thank you for your feedback!! We're delighted that you enjoyed your stay with us and look forward to your visits with us in the future!

10/10 Excellent

Phillip

Stayed 1 night in Jul 2023
Response from Management on Sep 7, 2023
Thank you for your feedback!! We hope to see you again soon!!

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room smelled like smoke, carpet in poor condition and stained in several places. Cigarette burns on chair and edge of bathtub. In general, the property in rough condition and lacking proper maintenance. Would not recommend or stay again.
Stayed 2 nights in Jul 2023
Response from Management on Jul 20, 2023
Thank you for your feedback. We sincerely apologize for the failing to exceed your expectations. We are constantly working to improve our property and are saddened that your experience was not up to par. We hope that you will consider giving us another chance to provide you with a superior service.

6/10 Okay

Cyndi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from Management on Jul 7, 2023
Thank you for your feedback. On behalf of our entire team I would like to apologize for failing to exceed your expectations. I hope that you will consider giving us another chance to provide you with a superior service.