Front of property

Reviews of Sir Albert Hotel, part of Sircle Collection

4 out of 5
Sir Albert Hotel, part of Sircle Collection
Albert Cuypstraat 2-6, Amsterdam, Noord Holland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 921 reviews" "
Rating 8 - Good. 237 out of 921 reviews" "
Rating 6 - Okay. 48 out of 921 reviews" "
Rating 4 - Poor. 22 out of 921 reviews" "
Rating 2 - Terrible. 18 out of 921 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very welcoming and in an excellent location.
Stayed 1 night in Apr 2024
Response from SAT on Apr 23, 2024
Dear Gregor,Thank you for your kind words! We're delighted to hear that you found our staff friendly and welcoming. Your satisfaction is our top priority, and we appreciate your feedback. We hope to have the pleasure of welcoming you back on your next visit.Warm regards,NinaGuest Service Manager

10/10 Excellent

nunzio, dix hills

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an historical building, but the interior lobby and rooms are modern, optimistic, warm and well designed. Sir Albert Hotel is one block away from the Rijks Museum, Van Gogh Museum and local neighbourhood street with many small shops, restaurants and bars, plus an outdoor street fare every day with dozens of street side vendors for food and gifts. The Metro station is just two blocks away. Quite convenient in central Amsterdam for meetings and entertainment.
Stayed 4 nights in Mar 2024
Response from Benjamin on Mar 25, 2024
Dear Paul,Thank you for your review of Sir Albert Hotel. We're delighted to hear that you appreciated the harmonious blend of modern design within our historic setting.We are glad our location made exploring Amsterdam convenient, and that you were able to enjoy the diverse selection of shops, markets, and museums.We can't wait to welcome you back for another memorable stay.Warm regards,BenjaminGuest and service Manager

8/10 Good

Moe

Stayed 2 nights in Feb 2024
Response from Benjamin on Mar 25, 2024
Dear MoeThank you so much for taking the time to share your review of your recent stay at Sir Albert. We are thrilled to see that you had a positive experience with us.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Best wishes Team Sir Albert

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2024
Response from SAT on Jan 18, 2024
Dear guest,Thank you for your review. If there's anything specific that we can improve upon, please feel free to reach out to us. We hope to have the opportunity to exceed your expectations during a future stay.Best regards,Sir Albert Team

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely one of the best Amsterdam Hotel experiences we have had, the staff service, facilities and bed is excellent. Be wary that the snacks are all chargeable, and tip the room service. Will definitely stay again.
Stayed 2 nights in Jan 2024
Response from SAT on Jan 18, 2024
Dear Paul,Thank you for the nice feedback! We're thrilled you had one of the best experiences with us. Great to hear you enjoyed the staff, facilities, and the comfy bed. Appreciate the heads up on the snacks and room service tip. Can't wait to welcome you back for another stay!Best regards,Sir Albert Team

8/10 Good

Samantha Jane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was lovely. Room was a bit smaller than expected which made storage of our suitcases a bit tough but it’s a European hotel so par for the course. Location was decent. Not far from Museum Quarter. Easy quick walk to the tram to get to further destinations within city center. Breakfast was great every morning as well.
Stayed 4 nights in Dec 2023

10/10 Excellent

sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from SAT on Oct 12, 2023
Dear Guest,Thank you for your time. We're delighted to hear that you had a wonderful experience with us.Warm regards,Sir Albert Team

10/10 Excellent

Terence

Stayed 1 night in Sep 2023
Response from SAT on Oct 12, 2023
Dear Terence,We greatly appreciate your five-star rating, and we're thrilled to know that you had an exceptional experience during your stay.Best regards,Sir Albert Team

10/10 Excellent

Jonathan

Stayed 2 nights in Sep 2023
Response from SAT on Oct 12, 2023
Dear Jonathan,Thank you for the five-star rating. We're delighted you had a fantastic experience with us.Warm regards,Sir Albert Team

10/10 Excellent

Kalib

Stayed 5 nights in Aug 2023
Response from SAT on Sep 28, 2023
Dear Kalib,We want to express our gratitude for your 5-star review! Your positive rating means a lot to us, and we look forward to your next visit for another fantastic stay.Warm regards,

8/10 Good

Mark

Air conditioning didn’t work
Stayed 4 nights in Sep 2023
Response from SAT on Sep 7, 2023
Dear Mark,Thank you for taking the time to provide feedback on your recent stay with us. We genuinely appreciate your input, as it helps us enhance the guest experience.I'm truly sorry to hear that you encountered issues with the air conditioning during your stay. Ensuring a comfortable environment for our guests is a top priority, and I apologize for any inconvenience this may have caused you. Please rest assured that we will investigate and address this matter promptly to prevent any future occurrences.We hope this isolated incident won't deter you from considering us for future visits. If you decide to stay with us again, please don't hesitate to reach out to our team directly, and we will do our utmost to ensure a more pleasant stay.Thank you for choosing us, and we hope to have the opportunity to provide you with an improved experience in the future.Best regards,Sander Bos Hotel Manager

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Rooms are up to date and staff is friendly.
Stayed 2 nights in Aug 2023
Response from Sir Albert Team on Aug 31, 2023
Dear Mrs. Grace,Thank you for taking the time to share your feedback with us. We are pleased to hear that you had ice stay at Sir Albert. It is heartening to know that our rooms and courteous staff left a positive impression on you. We are eagerly looking forward to hosting you again for another outstanding experience.With warm regards,Sander BosHotel Manager

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from CW on Aug 23, 2023
Dear Anand,Thank you for this lovely rating, happy to hear you have enjoyed your stay with us! We appreciate it and hope to see you again soon.Best regardsTeam Sir Albert

2/10 Terrible

Lori

Disliked: Property conditions & facilities
First of all, the pictures are deceiving. We were supposed to have a city view with the deluxe room and a skylight. The windows in our room faced the alleyway looking into other apartments. If you're booking there for the air conditioning, forget about it! The lobby is cool and air-conditioned but there is no cool air coming out of the vents in the room and it was hot as blazes! In addition, we were overcharged for a breakfast we never had and received additional unknown charges after checking out! Also, the staff at Izakaya are homophobic/transphobic as they asked my 24 year old to leave the restaurant under the pretense they were not conforming to the "dress code" as they had "sportswear" on while other guests were in jeans and shorts!!!
Stayed 8 nights in Jul 2023
Response from Sander Bos Hotel Manager on Jul 15, 2023
Dear lori,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your valuable insights, and we would like to address some of the points you raised.Regarding the room view, we apologize for any misunderstanding in our previous communication. Unfortunately, we cannot guarantee specific views for each room, as they are assigned based on availability of the day itself. However, we understand that clear and accurate descriptions are essential, and we will review our online listings to ensure they provide a realistic representation of our rooms.We would like to clarify the situation at Izakaya restaurant. While we do have a dress code in place to maintain a certain ambiance and atmosphere, we sincerely apologize if there was any miscommunication or inconvenience caused during your visit. It is never our intention to make our guests feel unwelcome, and we will reinforce our staff's training to ensure that all guests are treated with respect and understanding.As for the billing discrepancies, we are committed to providing transparent and accurate billing to all our guests. We have already been in contact with you directly and resolved the unexplained charges.Once again, we apologize for any inconvenience or miscommunication you experienced during your stay. We value your feedback, as it helps us improve our services and guest experience. Our team is dedicated to providing exceptional hospitality to all our guests, and we hope you will consider giving us another chance to demonstrate this commitment on your future visits.If there is anything else you would like to discuss or clarify, please don't hesitate to reach out to us directly. We are here to assist you in any way we can.Sincerely,

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Sir Albert is an excellent hotel for visiting the highlights of Amsterdam: museums, parks, canals. The staff is very helpful and friendly. The rooms are modern and clean. We were on the first floor facing the street but really no road noise.
Stayed 2 nights in Jun 2023
Response from Sander Bos on Jun 29, 2023
Dear Jeanie,We love to hear that you had an excellent stay with us.Our team takes pride in providing helpful and friendly service, and we are proud that it made a positive impact on your experience. We appreciate your feedback and hope to welcome you back soon for another wonderful stay.Kind regards,Sander BosHotel Manager

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from CW on Aug 23, 2023
Dear Eyal,Thank you for your great review, we are pleased to hear you had a great stay at our hotel.We hope to see you again in Amsterdam.Best regardsTeam Sir Albert

10/10 Excellent

Ann Shippen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Amsterdam!
A wonderful boutique style hotel in spite of high capacity: very well equipped, super comfortable and positioned rooms (we stayed in 240 facing the courtyard), fantastic service, and unbeatable location close to transportation and all attractions but yet away from downtown hassle. Highly recommend it!
Stayed 4 nights in May 2023
Response from Ismael on May 24, 2023
Dear Victoria, Thank you so much for this lovely review. It was a pleasure having you with us. We hope that you get to make precious memories while staying with us, and can't wait to welcome you again.Best regards, Ismael (Sir Albert Hotel)

10/10 Excellent

Mauricio Javier Pedroza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Beautiful hotel. Staff was extremely friendly and welcoming. I would love to stay there again.
Stayed 3 nights in May 2023
Response from Ismael on May 24, 2023
Dear Mauricio, What a wonderful review. Thank you very much. It was a pleasure for us having you with us. You're always welcome at your second home away from home.Best regards, Ismael (Sir Albert Hotel)

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Jane

Stayed 2 nights in Apr 2023

10/10 Excellent

Antonius

Stayed 1 night in Apr 2023

10/10 Excellent

Costas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in every way. Friendly staff, very good breakfast, and great location.
Stayed 3 nights in Apr 2023
Response from Sander Bos on Apr 22, 2023
Dear Costas,Thank you for taking the time to leave a positive review of your experience at Sir Albert! We are thrilled to hear that you enjoyed your stay with us and that everything met your expectations. Our team takes pride in providing exceptional service and ensuring our guests have a memorable experience. We hope to welcome you back again during your next visit to Amsterdam. Until then we wish you all the best and safe travels.Kind regards,Sander BosHotel Manager

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place to Stay!
This boutique hotel was amazing! Great location, excellent food & bar. The staff is what put our experience over the top & outstanding!
Stayed 1 night in Mar 2023
Response from Hotel Manager on Apr 5, 2023
Dear Paul,Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our boutique hotel, and that our prime location, delicious food and bar, and staff that made your stay unforgettable.We take pride in providing our guests with a memorable and comfortable stay, and we are delighted that we were able to exceed your expectations. Thank you again for your kind words, and we look forward to welcoming you back soon!Kind regards,Sander BosHotel manager

10/10 Excellent

Claire

Stayed 2 nights in Mar 2023
Response from Hotel Manager on Apr 5, 2023
Dear Claire,Tank you for taking the time to leave us such a glowing review, which will help us improve our services for any future guests.We are looking forward welcoming you to our venue in the (near) future. Kind regards,Sander BosHotel Manager

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Sander Bos on Apr 1, 2023
Dear Ann,Thank you very much for taking the time to leave a review about your stay with us at Sir Albert Hotel.It is lovely to see that you had a pleasant stay with us, and we are looking forward to welcoming you again on your next visit to Amsterdam.Kind regards,Sander BosHotel Manager

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and kind. Would definitely recommend it!!
Stayed 3 nights in Mar 2023
Response from Sander Bos on Mar 24, 2023
Dear James,It is lovely to see that you took the time to review your stay with us. How great to read that you had a pleasant experience with us. I will happily inform our staff of your praise and we are glad that you would recommend us to others. Hopefully we can welcome you again during your next visit to Amsterdam, until then we wish you all the best.Kindest regards,Sander BosHotel Manager

10/10 Excellent

Emil

Stayed 3 nights in Mar 2023

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023
Response from Sander Bos on Mar 20, 2023
Dear Oscar,We appreciate you taking the time to leave a review about you're stay. It is lovely to see that you enjoyed your time with us and we are looking forward to welcoming you again soon.Kind regards,Sander BosHotel Manager

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in Feb 2023
Response from Sander Bos on Mar 3, 2023
Dear Janet,Thank you for taking the time to write a review about your stay with us at Sir Albert Hotel. It is great to read that you enjoyed your time with us, and we are looking forward to welcoming you again on your next visit to Amsterdam.Kind regards,Sander BosHotel Manager

8/10 Good

Amandine

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great hotel. So conveniently located. Design very well thought and it smells divine… puts you at ease and relaxed
Stayed 2 nights in Feb 2023
Response from Sander Bos on Feb 11, 2023
Dear Amandine,Thank you very much for taking the time to write a review about your stay with us at Sir Albert.It is great to read that you enjoyed your time with us.Hopefully we will have the pleasure to welcome you again in the near future.Kind regards,Sander BosHotel manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very good choice. location is great! room very clean and stylish.
Response from Sander Bos on Jan 16, 2023
Dear Sandro,We appreciate you taking the time to leave a review about your stay with us at Sir Albert. It is great to read that you were able to appreciate the location of our venue in the heart of Amsterdam de Pijp. I will also convey your praise to our housekeeping team and we are hoping to welcome you again soon at our hotel.Kind regards,Sander BosHotel Manager

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Sander Bos on Jan 16, 2023
Dear Katherine,Thank you for taking the time to leave a review about your stay with us at Sir Albert. We are delighted to see that you enjoyed your stay with us.Hopefully we will have the pleasure of welcoming you again soon.Kind regards,Sander BosHotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Sander Bos on Jan 16, 2023
Dear Traveler,We very much appreciate you taking the time to leave a review about your stay at Sir Albert. It gladdens us to see that you enjoyed it and we are looking forward to welcoming you again soon.Kind regards,Sander BosHotel Manager

10/10 Excellent

Armaghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Sander Bos on Jan 16, 2023
Dear Armaghan,Thank you for taking the time to review your stay with us at Sir Albert. I am happy to hear that you enjoyed your time in our hotel.We hope to welcome you back again soon.Kind regards,Sander BosHotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Sander Bos on Jan 16, 2023
Dear Traveler,Thank you for taking the time to review your stay with us at Sir Albert. I am happy to hear that you enjoyed your time in our hotel.We hope to welcome you back again soon.Kind regards,Sander BosHotel Manager

10/10 Excellent

Hadar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, room and staff in the best area of Amsterdam. Highly recommended
Response from Sander Bos on Jan 16, 2023
Dear Hadar,Thank you very much for taking the time to review your stay with us at Sir Albert. We are happy to hear that you enjoyed your time in our hotel and will gladly convey your compliments to our staff.Hopefully we can welcome you back again soon.Kind regards,Sander BosHotel Manager

10/10 Excellent

CHI CHUNG

Stayed 5 nights in Nov 2022

8/10 Good

Umer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, helpful staff, fast internet, trendy area
Response from Sander Bos on Nov 27, 2022
Dear Umer,Thank you for taking the time to write a review about your stay with us at Sir Albert. It is great to hear that our staff was able to assist you well throughout your time with us! I will happily convey your view to them.It would be lovely to have the opportunity to welcome you again at Sir Albert Hotel in the near future.Kind regards,Sander BosHotel Manager

8/10 Good

Sas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sir Albert is in a fabulous district
Response from Sander Bos on Nov 19, 2022
Dear Sas,Thank you very much for taking the time to leave such a great review about your stay with us at Sir Albert Hotel. We are happy to see that you enjoyed your stay and are looking forward to having the pleasure of your patronage again soon.Kindest regards,Sander BosHotel Manager

10/10 Excellent

Aleksandra

Stayed 2 nights in Oct 2022

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Cristina

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Pieter-Jan Massoels on Oct 26, 2022
Dear Cristina,Thank you very much for taking the time to leave a review about your stay with us. We are very happy to read that you enjoyed it.Thank you again for sharing your review. We hope to have the pleasure of welcoming you again soon at Sir Albert Hotel.Best regards,Pieter-Jan MassoelsHotel Manager

10/10 Excellent

Pauline

Stayed 2 nights in Oct 2022

4/10 Poor

Damian, Austin

Disliked: Cleanliness, staff & service
Pretentious amateurs at reception. Uncomfortable bed (& pillows!). Slimy bathroom floor. Asked to keep windows closed because ...'they had been pro-active about a wasp nest'. Allocated room was not as advertised - no city view or loft style windows. This was followed by ridiculous excuses blaming 'marketing' or implying computers can't do inventory & offer of a smaller room (420) with a balcony (rain forecast) & request to leave a good review! Try providing the services advertised first, then asking for positive reviews.
Stayed 4 nights in Sep 2022
Response from Bjorn on Oct 7, 2022
Dear Mr. Dormer,Thank you for taking the time to leave a review about your stay with us at Sir Albert. It saddens me to read that you did not enjoy the experience we provided. As evident on expedia our deluxe rooms vary in layout, apologies if you were given the impression that all of our 4 floors have rooms with loft style windows. Regarding the size, all our deluxe rooms have a size of 25 square meters, however they may feel different due to varying layouts. Our lovely room 420 dose however include a 180-degree balcony with city view over the southeast of Amsterdam skyline, which might have not been visible due to the weather conditions. My sincere apologies for the variation in your expectation. Regardless I hope you will consider giving us the opportunity to provide you with an experience meeting your expectations during your next stay and we look forward to welcoming you again at Sir Albert Hotel.Kindest regards,Bjorn S. MartinGuest Service Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022