Pool

Reviews of Ramada by Wyndham Amsterdam Airport Schiphol

4 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 1008 reviews" "
Rating 8 - Good. 334 out of 1008 reviews" "
Rating 6 - Okay. 131 out of 1008 reviews" "
Rating 4 - Poor. 61 out of 1008 reviews" "
Rating 2 - Terrible. 43 out of 1008 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities
Very near the airport
Stayed 1 night in Apr 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked not knowing what to expect. It was too far from city center, our fault. No fridge in room as we had experienced everywhere else we traveled. Nice rebate for not having the room cleaned everyday.
Stayed 3 nights in Apr 2024
Response from Sharon Hilferink, Management Assistant on Apr 15, 2024
Dear Katherine,Thank you for taking the time to share your review.We are delighted to hear that you found our room cleanliness and amenities to your satisfaction, and that our service met your expectations.We regret to hear that our location did not perfectly suit your travel plans. Ramada by Wyndham Amsterdam Airport Schiphol is strategically situated close to the airport, and we understand how the distance from the city center might have been inconvenient for your particular needs. Regarding the absence of a fridge in your room, while we do not offer mini-bars in rooms, we are glad to provide a 24/7 self-service shop, Kukimi, for any immediate refreshments and snacks.It is heartening to receive your appreciation for the rebate offered as part of our environmental-friendly program. We take pride in our efforts to provide both comfort and sustainability.We look forward to seeing you again on a future occasion. Best regards,Sharon Hilferink, Management Assistant

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Apr 2024
Response from Sharon Michieletti-Hilferink, Assistant to the Gen on Apr 15, 2024
Dear Alexandra,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back.Best wishes,Sharon Michieletti-Hilferink, Assistant to the General Manager

6/10 Okay

Genesis, Pasadena

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
This property is outdated, and, despite the name, not all that close to the airport. They offer a shuttle, but you have to pay for it. The rooms were extremely hot, which made it difficult to get a good rest. Next time, I will just stay at the Sheraton or the Hilton and avoid having to pay for a shuttle.
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer transportation back and forth from the airport for a reasonable fee and from airport you could take buses or train to most cities or attractions places
Stayed 4 nights in Apr 2024

8/10 Good

Erin

Stayed 2 nights in Jan 2024
Response from Sharon Michieletti-Hilferink, Assistant to the Gen on Apr 5, 2024
Beste Erin,Hartelijke dank voor uw beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We hopen u in de toekomst opnieuw te mogen verwelkomen en wensen u een fijne dag toe. Met vriendelijke groet,Sharon Michieletti-Hilferink, Assistant to the General Manager

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Asked for 2 beds got one Told there was parking but it was full so he had us park in a no parking area which did worry me with a change in shift Had to haul luggage up steps there was a lift but it didn’t work Kids yelling in hallway til late
Stayed 1 night in Mar 2024
Response from Sharon Hilferink, Management Assistant on Apr 4, 2024
Dear Laura,Thank you for taking the time to share your experience.We're glad to hear that you found the room to be impeccably clean and our hotel's condition to meet your expectations. It's also pleasing to know the room amenities added to the comfort of your stay.We regret to hear about the bed configuration not meeting your request and understand the inconvenience this may have caused. We strive to accommodate our guests' preferences and will review this matter internally. We apologize for any confusion regarding the parking; our team aims to provide the best possible solutions even when facing full capacity. We are also concerned about the noise disturbance from other guests and take such feedback seriously as we continuously seek to provide a peaceful environment for all our guests.Our staff is committed to providing high-quality service, and we will continue to uphold these standards in all guest interactions. We hope that the positive aspects of your experience will encourage you to consider staying with us again in the future.We hope to see you again in the future. Best wishes,Sharon Hilferink, Management Assistant

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very polite and helpful and always seemed to be smiling. I stayed with my 5 yr old granddaughterand everyone was very kind and attentive towards her/us. The facilities /swimming pool was great and much needed after a long day walking. We used the hotel transport everyday and had no issues. We had an awesome comfy kingsize bed in a clean room with coffee and tea making facilities. The bathroom had a bath with overshower which for us was fine. The only negative is the price of breakfast for a 5 yr old, it is the same as an adults which is a mega expensive bowl of cereal and a glass of juice. If I come back I will stay here again.
Stayed 3 nights in Mar 2024
Response from Sharon Hilferink, Management Assistant on Apr 4, 2024
Dear Diane,We appreciate that you took the time to share your experience with us.We are thrilled to hear that our staff's politeness and helpfulness contributed to a pleasant stay for you and your granddaughter. It's wonderful to know that our swimming pool facilities were a highlight after your days of exploring. We regret to hear your concerns regarding the breakfast pricing for children. While our breakfast is priced to reflect the variety and quality offered, we understand your perspective and appreciate your feedback. It is great to learn that the comfortable king-size bed and in-room amenities, including the coffee and tea-making facilities, met your expectations for a restful experience. Our team strives to ensure that every guest feels well-cared for and it seems we succeeded during your visit.We hope to see you again in the future.Best regards,Sharon Hilferink, Management Assistant

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good staff, shuttle ect only gripe a bit dear in the shop
Stayed 3 nights in Mar 2024
Response from Sharon Hilferink, Management Assistant on Apr 2, 2024
Dear James,Thank you for sharing your feedback about your recent stay.We are thrilled to hear that our staff, shuttle service, and the overall condition of our hotel met your expectations, and that you found your room to be spotlessly clean and well-equipped. We regret that you found the shop a bit expensive, but we hope that the convenience of our 24/7 Kukimi self-service shop with a variety of options was beneficial during your stay. Your compliments towards our amenities and service are greatly appreciated and motivate us to continue delivering a high standard of hospitality.We are looking forward to welcoming you again. All the best,Sharon Hilferink, Management Assistant

8/10 Good

SOOKYUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were vey kind and responsive. Location is far away from the airport. Frequent travel between hotel and airport will cost a lot.
Stayed 2 nights in Mar 2024
Response from Sharon Hilferink, Management Assistant on Apr 2, 2024
Dear Guest,Thank you for taking the time to provide us with your valuable feedback about your stay at our hotel.We are delighted to hear that our staff's kindness and responsiveness met your expectations and contributed positively to your experience. Regarding your concerns about the location and the associated costs of travelling between the hotel and airport, we regret any inconvenience you may have experienced. Our shuttle service aims to provide convenience to our guests, although it is subject to a nominal fee, which we strive to keep as reasonable as possible. Please rest assured that our location near Schiphol Airport is selected to balance airport proximity with a peaceful setting.We look forward to welcoming you back in the future. Best wishes,Sharon Hilferink, Management Assistant

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property! It was close to a bus station, rather than a train. Otherwise, perfect!
Stayed 2 nights in Mar 2024
Response from Sharon Hilferink, Management Assistant on Apr 2, 2024
Dear Jennifer,Thank you for leaving us this review of your recent stay.We're thrilled to hear that you found our property to be perfect for your needs, with its convenient location and the quality of our rooms and amenities. While we are indeed closer to a bus station, we hope this provided you with a smooth travel experience to surrounding areas. Our team is dedicated to providing exceptional service, and it's rewarding to know we met your expectations.We really look forward to the pleasure of welcoming you back on a future stay. Best regards,Sharon Hilferink, Management Assistant

6/10 Okay

Melt, Shooters Hill

SLOW check in; not much around it; shuttle every 30 mins to/from airport. Challenge to get to Amsterdam city centre. Good size, quiet room.
Stayed 1 night in Mar 2024
Response from Sharon Hilferink, Management Assistant on Apr 2, 2024
Dear Guest,Thanks for taking the time to comment on your stay at our hotel.We are glad to hear that you found your room to be of a good size and quiet, ensuring a comfortable stay. However, we regret to hear that you experienced some challenges with the accessibility to Amsterdam city centre. While our shuttle service is designed to provide convenience with departures every 30 minutes, we understand that the journey to the city may require some planning. Please rest assured that our front desk team is always available to assist with travel arrangements and offer advice on the best ways to navigate the area. We apologize for any inconvenience you may have experienced during check-in. We strive to ensure a smooth and efficient process for all our guests, and your comments are valuable in helping us improve.We look forward to welcoming you again. Best wishes,Sharon Hilferink, Management Assistant

10/10 Excellent

Eric

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and close to the airport. If you just need a place to spend a night between flights, this is a great option. The sauna was a fantastic bonus for sweating out some of that travel residue after a long flight. There’s nothing to see or do near the hotel, but the city center is only a $30 Uber ride away.
Stayed 1 night in Mar 2024
Response from Sharon Hilferink, Management Assistant on Mar 28, 2024
Dear Eric,Thanks for your feedback.We're delighted to know that our proximity to the airport and the sauna facilities provided you with comfort and relaxation during your stay. We appreciate your positive remarks on the cleanliness of our hotel. While it's true that our location is not within walking distance of major attractions, we're glad you found the city centre accessible via a short Uber ride.We hope to welcome you back. Best wishes,Sharon Hilferink, Management Assistant

8/10 Good

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
Wind whistle at the windows Parking should be included not pay separate.
Stayed 2 nights in Mar 2024
Response from Sharon Hilferink, Management Assistant on Mar 28, 2024
Dear Lucian,Thanks for taking the time to share your views of your stay at our hotel.We understand that parking fees can be a concern, and we strive to maintain competitive rates while offering the convenience of our location and facilities. Moreover, we regret the disturbance caused by the wind at the windows and will look into this matter to ensure the comfort of our guests.It would be a pleasure to welcome you back on another occasion. Kind regards,Sharon Hilferink, Management Assistant

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet, had a 2 bedroom suite for my husband, mother-in-law and me.
Stayed 2 nights in Mar 2024
Response from Sharon Hilferink, Management Assistant on Mar 25, 2024
Dear Rebekah,Thank you for your kind review.We're delighted to hear that you found our accommodations clean and quiet, and that the two-bedroom suite was a perfect fit for you, your husband, and mother-in-law. It's wonderful to know that our efforts to maintain high standards in room cleanliness and hotel condition met your expectations. Our team strives to provide exceptional service, and we're thrilled that this was reflected during your stay.We hope to see you again soon.Kind regards,Sharon Hilferink, Management Assistant

10/10 Excellent

Jodi

Stayed 1 night in Mar 2024

10/10 Excellent

STEPHEN

Stayed 1 night in Mar 2024
Response from Sharon Michieletti-Hilferink, Assistant to the Gen on Apr 4, 2024
Dear Stephen,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again.Kind regards,Sharon Michieletti-Hilferink, Assistant to the General Manager

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Gherrel

Stayed 7 nights in Feb 2024

10/10 Excellent

Xiaolin

Business traveller
Liked: Cleanliness
Great experience
Stayed 1 night in Feb 2024
Response from Sharon Michieletti-Hilferink, Assistant to the Gen on Feb 22, 2024
Dear Guest,Thank you for positively reviewing your recent stay.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you again. Best wishes,Sharon Michieletti-Hilferink, Assistant to the General Manager

10/10 Excellent

marius

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. The only thing was the banging doors in the morning. Otherwise all good and clean.
Stayed 2 nights in Feb 2024
Response from Sharon Hilferink, Management Assistant on Feb 19, 2024
Dear Marius,Thank you for taking the time to share such a valuable review.We're delighted to hear that you found our hotel clean and were satisfied with the service and room amenities. It is our aim to provide a comfortable stay, and we're glad to see that we met your expectations in these areas. We regret to hear about the disturbance caused by the banging doors. While our accommodations are soundproof, we understand that noise can be an occasional issue, and we always strive to ensure our guests' comfort.We look forward to seeing you again in the future.Kind regards,Sharon Hilferink, Management Assistant

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

The ayub

Stayed 2 nights in Dec 2023

6/10 Okay

Tatyana

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
convenient but nothing special
Stayed 1 night in Dec 2023

8/10 Good

Nydia, Studio City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Zuzana

Stayed 2 nights in Dec 2023

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The suite was very nice and comfortable for 4 asults. Very convenient to and feom the airport.
Stayed 2 nights in Dec 2023
Response from Sharon Hilferink, Management Assistant on Dec 28, 2023
Dear Juliana,Thank you for taking the time to leave your review.We're delighted to hear that the suite provided a comfortable experience for you and that you found the hotel's airport proximity convenient. It is our pleasure to offer a seamless connection to and from the airport, ensuring our guests can travel stress-free. Your satisfaction with the room's cleanliness and our hotel's overall condition is a testament to our housekeeping team's dedication.It would be our pleasure to have you return on another occasion. Very best wishes for the New Year!,Sharon Hilferink, Management Assistant

10/10 Excellent

Nicole, Maynard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Down graded to a 1
Quality has gone down. Elevator lift for luggage outside is broken. Towels in room not white bright. Cannot stay here anymore
Stayed 1 night in Dec 2023
Response from Sharon Hilferink, Management Assistant on Dec 14, 2023
Dear Guest,Thank you for reviewing your recent stay at our hotel.We sincerely apologize for any inconvenience caused by the elevator lift issue and the towels not meeting your expectations. Please rest assured that we are dedicated to maintaining high standards of cleanliness and amenities for all our guests. Your comfort and satisfaction are of the utmost importance to us.We look forward to welcoming you back. Kind regards,Sharon Hilferink, Management Assistant

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Sharon Michieletti-Hilferink, Assistant to the Gen on Dec 14, 2023
Beste Michael,Hartelijk dank voor dit zeer positieve oordeel.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hopelijk tot ziens,Sharon Michieletti-Hilferink, Assistant to the General Manager

6/10 Okay

Schnieder

Liked: Staff & service

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clkean, close to airport with bus shuttle & nice breakfast!
Stayed 1 night in Nov 2023
Response from Sharon Hilferink, Management Assistant on Nov 30, 2023
Dear Carol,Thank you for your kind review and for your positive response. We are delighted to hear that you found our hotel to be conveniently located near the airport and that our shuttle service contributed to a pleasant stay. It is also wonderful to know that our breakfast selection met your expectations and started your day on a positive note. Our team takes pride in maintaining a high standard of cleanliness, and your appreciation of their efforts is truly valued.We look forward to welcoming you back on a future visit.Kind regards,Sharon Hilferink, Management Assistant

10/10 Excellent

Colin

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
L
Stayed 1 night in Nov 2023

10/10 Excellent

eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuul
Stayed 2 nights in Nov 2023

8/10 Good

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Sharon Hilferink, Management Assistant on Nov 21, 2023
Dear Eugene, Thank you for this feedback concerning your recent visit.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you for another pleasant stay. Best wishes,Sharon Hilferink, Management Assistant

10/10 Excellent

Juanito

Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Perfect Location
Excellent hotel Perfect for the airport
Stayed 1 night in Nov 2023

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023

10/10 Excellent

Jerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Liked: Cleanliness
Stayed 1 night in Nov 2023

4/10 Poor

Adrian

Stayed 1 night in Nov 2023

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay with my family, staff were friendly and helpful
Stayed 2 nights in Nov 2023

10/10 Excellent

Lillian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and accommodating staff, great food via Uber eats and local restaurants. Very close to the airport with a shuttle, lots of transport within vicinity, as well as a Lidl and Albert Heijn within walking distance. Enjoyed my stay and would definitely come again
Stayed 3 nights in Oct 2023

4/10 Poor

David

Stayed 1 night in Nov 2023

6/10 Okay

James

Stayed 2 nights in Oct 2023

6/10 Okay

Lane

Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2023

8/10 Good

Beverley Lorraine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023