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Reviews of The Muse Amsterdam Boutique Hotel

3 out of 5
The Muse Amsterdam Boutique Hotel
Bronckhorststraat 14, Amsterdam

Reviews

8.8

Excellent

Rating 10 - Excellent. 471 out of 929 reviews" "
Rating 8 - Good. 345 out of 929 reviews" "
Rating 6 - Okay. 83 out of 929 reviews" "
Rating 4 - Poor. 24 out of 929 reviews" "
Rating 2 - Terrible. 6 out of 929 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

iona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jonathan Antony, Tona

Liked: Cleanliness, staff & service, amenities
Great bed, nice staff, good location, my go to from now on
Stayed 2 nights in Mar 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The family room side was very comfortable and private. Breakfast was good. Walking distance to the museum district and many wonderful restaurants.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Noel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. The family room was perfect for a family of four.
Stayed 1 night in Jan 2024

10/10 Excellent

Gladdys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is centrally located. Staff was very nice and accommodating. The room, although was small which is expected, was clean and equipped.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Mel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
My family of four stayed here for 2 nights in Room 3 and it was fantastic for us. So spacious and quiet. Very clean hotel with a 24/7 coffee machine which was awesome. Staff were very helpful and there is a tram station 50 m away. It is a flat easy 3km walk down the Main Street thru the city from here as well.
Stayed 2 nights in Dec 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cosy, compact rooms in a desirable neighbourhood, convenient for exploring Amsterdam. Friendly staff. Comfortable beds.
Stayed 2 nights in Dec 2023

10/10 Excellent

CAROLINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & welcoming staff. Excellent and quiet location with lots of nice restaurants closeby and a very convenient tram stop.
Stayed 6 nights in Nov 2023

10/10 Excellent

Arran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here. The hotel is in a nice quiet area, its only a short walk to the nearest tram stop which will take you to central within 15 minutes. The staff were very wecloming and helpful. Lovely little hotel, we will be back!
Stayed 4 nights in Nov 2023

10/10 Excellent

Gerardo, Midland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walk near the van gogh Rijkmuseum. Across the street are two trolley stops . Great neoghborhood near through everything
Stayed 6 nights in Nov 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet. Close to the museums.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Business Travelers
It is a lovely hotel in a grest location, walkable distance from the RAI where we were working. My only complaint is that the heating was on so high that we all had to have the air conditioning on to compensate, this is such a waste and environmentally terrible.
Stayed 3 nights in Nov 2023

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness
Disliked: Amenities
To be fair we were only in the hotel for 3 or 4 hours. We didn't eat, drink or shop in the area so it is not possible to review those aspects. The hotel was quiet and clean. The room we were in was a twin and it was so small that the beds had to be pushed together.
Stayed 1 night in Nov 2023

10/10 Excellent

Gena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt so comfortable
I loved everything about The Muse. Staff, room, helpfulness, breakfast, Bella. If you want museums, youre right there.
My room
Bella, best kitty
Breakfast room
Nice breakfast
Stayed 4 nights in Oct 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Alice

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Uncomfortable design
Good location but uncomfortable room. No surfaces to put things down like laptops and books. No drawer or shelf space to unpack too. No space for unpacking toiletries. Good blackout curtains but we were woken up by construction noise first thing in the morning on weekdays.
Night table barely big enough for a glass of water. A phone and a pair of glasses.
No room for putting toiletries
Stayed 3 nights in Oct 2023

8/10 Good

JIM

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough place - room way too cramped and small
Nice enough location, and overall nice place, BUT.... the room is WAY too small: there is really almost no place at all to put luggage or the contents OF the luggage. And the bathroom is insanely small - with the shower almost impossible to maneuver if you are anything other than a very petite person.
Stayed 3 nights in Sep 2023

10/10 Excellent

Christopher, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very classy we to Museums and public transport. Front desk staff were very friendly and the room was clean and was great for our stay.
Stayed 2 nights in Oct 2023

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Rooms are really small. Heating/AC made alot of noise.
Stayed 3 nights in Sep 2023

10/10 Excellent

Adele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
Such a great location. Room was small but had enough space for us, all the amenities we needed. Would definitely recommend and would return for sure
Stayed 3 nights in Sep 2023

6/10 Okay

Finn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small
Stayed 1 night in Aug 2023

6/10 Okay

Shinko

slow service
staff were friendly but the service was slow on every front. two days in a row, the room cleaning had not been done when I came back by 3:30-4:00 pm.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy home away from home
The people made the stay wonderful! All the staff spoke at least a little English, so communication was no problem. The room was small but cozy with a nice street view. Easily within walking distance to several eateries, transportation, park and canals.
Stayed 9 nights in Aug 2023

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We shared the basement room ideal for 4 women on a hen party. Had a good stay, comfy beds, it was all very clean and ideal for our needs. The only down point was the skylight that still lets the light in on the morning even though there is a blind in place and the fridge is noisy but the hotel do provide earplugs.
Stayed 2 nights in Aug 2023

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, central Amsterdam! The rooms are modern and generous breakfast. Easy access to public transportation.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Lovely room. Nice location.
The staff here incredible. From the initial front desk who held my luggage and then had them waiting in my room when I checked in to the cafe staff - truly wonderful. I wish I’d stayed here both nights in Amsterdam. The room was lovely. Huge by European standards. Comfortable bed. Would’ve like to have a fridge but oh well. Bathroom was clean and well appointed. Cruise-size shower but nice water pressure. This is a great romantic getaway in a perfect location.
Stayed 1 night in Jul 2023

6/10 Okay

Christopher

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel was ok, nothing special just ok. Our room was very small and cramped.
Stayed 5 nights in Jul 2023

10/10 Excellent

Niklas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly clean, looks modern and is well equipped. We had the biggest room in the building which was huge - a great bathroom, modern equipment, Rituals shampoo, shower gel, hand soap and lotion - we were astonished! Great price for an amazing hotel! We liked the breakfast options, tasty and fresh made by the friendly lady, who was always here for wishes and helpful. Reception was also very friendly, quick and easy. Thank you for the great stay!
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Edward L

Stayed 1 night in Jun 2023

8/10 Good

Tyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the center of good restaurants, within walking distance. The only thing is the lobby area is very small. We had to either wait outside of the hotel or in the restaurant area while there was check-in in the process. As an Expedia Gold member, our VIP package didn’t receive automatically without asking. The front desk apologized about it. He personally brought to our room. We appreciated it. Wish we didn’t have to ask. This hotel is worthy to return but May look for alternative if we plan to stay more then 2 nights.
Stayed 2 nights in Jun 2023

4/10 Poor

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay for family wedding
Stayed 4 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find near the main museums
Lovely boutique hotel, conveniently located for the main museums (a short walk) and very close to multiple bus and tram stops. Small but clean room. Very helpful and friendly staff, with good local recommendations. Would stay again.
Stayed 4 nights in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a very pleasant stay. super kind and nice staff. Perfectly located.
Stayed 3 nights in May 2023

8/10 Good

Hazel

Travelled with group
Stayed 2 nights in May 2023

10/10 Excellent

Brandon, Swindon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant
Stayed 3 nights in May 2023

10/10 Excellent

Rowena, London

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice mid price boutique hotel within easy walking of the museums. Friendly and helpful staff, nice rooms with all the amenities you need. We booked small doubles and while compact,they were very comfortable and clean. Pretty courtyard garden is available to residents. Would definitely stay there again if and when I might return to Amsterdam.
Stayed 1 night in May 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice little Hotel near Museums and tram lines
The people at the hotel were very nice and friendly. We did not try the breakfast since we wanted to try the local pastries nearby. The hotel is clean and up to date. We were able to get everywhere in the city quickly because the hotel is near many attractions and you can take the tram to get to the ones farther away.
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is a VIP access hotel and what are the benefits? The staff was super excellent and so helpful, The breakfast was good and delicious. We would stay here again but in a different room. The bed was too close to the bathroom.
Stayed 6 nights in May 2023

8/10 Good

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room and they decorated with balloons to celebrate my daughter’s birthday. Everything is perfect except the luggage area is not in a specific locked area (just a corner of the coffee area).
Stayed 2 nights in May 2023

8/10 Good

Stephen

Stayed 1 night in May 2023

8/10 Good

Paige

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact that the soft drinks in the mini bar were free together with teas and coffee in the lounge.
Stayed 1 night in May 2023

6/10 Okay

Matthew, CHELTENHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Terrible smell from the bathroom, took a while to clear each day. The towels were changed daily, but had clearly seen better days
Stayed 4 nights in Apr 2023