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Reviews of Baymont by Wyndham Boone

2.5 out of 5
Baymont by Wyndham Boone
1745 SE Marshall Street, Boone, IA

Reviews

7.4

Good

Rating 10 - Excellent. 121 out of 441 reviews" "
Rating 8 - Good. 153 out of 441 reviews" "
Rating 6 - Okay. 81 out of 441 reviews" "
Rating 4 - Poor. 53 out of 441 reviews" "
Rating 2 - Terrible. 33 out of 441 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Deb

Don’t go
Stayed 2 nights in Feb 2024

2/10 Terrible

Douglas

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a group of 12 people. The pool was cold, they do not allow any food or drinks in the pool if you had anything in there it was a $50 fine charged to the room. They would not let us use the breakfast room for our group as she rudely said it’s just for breakfast. We were there 2 hours and had to leave. These rules should be posted on the website to eliminate people from waiting their money.
Stayed 1 night in Feb 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel
The location of this hotel is a definite plus. Right next to highway 30. The breakfast is very average. The rooms are clean and quiet.
Stayed 1 night in Jan 2024

6/10 Okay

Natasha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Keith

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Meh…
Very run down. A box of McNuggets (full) was still under our bed. If you need to rest your head, ok. If you are needing/wanting anything else you should look elsewhere.
Stayed 1 night in Dec 2023

2/10 Terrible

Danielle

Stayed 2 nights in Nov 2023

10/10 Excellent

Colton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great, friendly staff. It was amazing!
Stayed 6 nights in Nov 2023

10/10 Excellent

Sandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the pool was wonderful for the family!
Stayed 2 nights in Nov 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful place to stay
the staff was really friendly. gave us alot of good information.
Stayed 1 night in Oct 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location
Stayed 1 night in Oct 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Tom

Liked: Cleanliness, staff & service
Clean hotel. It needs some updating. Not too many choices for the breakfast.
Stayed 1 night in Oct 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was way overpriced. Breakfast was meh, facilitates worn and the pool was freezing. Typical hair in the bathtub and sink.
Stayed 1 night in Oct 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Jamie

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
wouldn't stay again
Pool was not heated, pillows were very small and so was the bathroom. Toilets and sink very low to the ground. Entire hotel was very outdated. However, service was great!
Stayed 2 nights in Oct 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Oct 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Kathy J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Conveniently located on IA Hwy 30 in Boone. Easy check in, friendly desk staff. Quiet, clean, and spacious king room with the usual furnishings. Unfortunately, for me, the bed was too hard so I couldn’t get comfortable. Typical continental breakfast options. Would stay here again; good value for $$$.
Stayed 1 night in Oct 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 1 night in Oct 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Heated” pool was too chilly for comfort. Continental breakfast could use some fresh fruit.
Stayed 3 nights in Oct 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Baymont in Boone Iowa is our choice to stay in while visiting our family in Ames. Always clean, comfortable, and quiet. Easy parking nearby. Love it!
Stayed 1 night in Sep 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Roger

Stayed 1 night in Sep 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Darla

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Property was run down looking. Was clean but breakfast was just passable.
Stayed 2 nights in Sep 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Michael

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
AC didn't work in my room. Lamp at the desk didn't work.
Stayed 1 night in Sep 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Lori

Travelled with family
Liked: Staff & service
The lady at check in was very nice. The first thing that hit me about the room was the moldy/musty smell from the AC unit. Got that turned off and thankfully the window opened. The pool was a little cold and there was green mold/algae on the bottom in several spots. Facility definitely needs updating.
Stayed 1 night in Sep 2023
Response from Dipen on Nov 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Daniel, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Property is nicely taken care of. Staff is attentive. We had a comfortable stay
Stayed 4 nights in Aug 2023

4/10 Poor

Brett

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Gabrielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay here again. The night shift receptionist is extremely rude and unpleasant to work with. The facilities are outdated and dilapidated in comparison to the photos they choose to share online. The showers are moldy with cracked, peeling caulking. In my opinion, this hotel is overpriced and disgusting. Save yourself and stay somewhere else.
Stayed 1 night in Aug 2023

8/10 Good

Denise, Cherokee

Stayed 3 nights in Aug 2023

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
room was very clean, and staff was very helpful
Stayed 2 nights in Jul 2023
Response from Dipen on Aug 4, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
The air conditioning was noisey. However most motels are .
Stayed 2 nights in Jul 2023
Response from Dipen on Aug 4, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Nanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Staff was great. Room was clean and comfortable, everything I want in a hotel stay.
Stayed 2 nights in Jul 2023
Response from Dipen on Aug 4, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

david

Travelled with family
Liked: Cleanliness
not so hot
breakfast was terrible very little choice no eggs sausage or waffles Disappointing also bathrooms are tiny. smallest I have ever encountered
Stayed 2 nights in Jul 2023
Response from Dipen on Jul 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost a 10.
An elevator would have been nice. Rooms very adequate, but when you remodel, please consider replacing the toilets with taller ones. The old low ones are hard on old knees!
Stayed 1 night in Jul 2023
Response from Dipen on Jul 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Dipen on Jul 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Karmin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel room in very poor condition
The paint was peeling on three walls as well as in the bathroom. Some of the walls had tape on them to cover some cracks. The exterior needs work too.
Stayed 1 night in Jul 2023
Response from Dipen on Jul 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time while in Boone.
Stayed 2 nights in Jun 2023
Response from Dipen on Jul 4, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Tabatha

Stayed 2 nights in Jun 2023
Response from Dipen on Jul 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had reserved 2 nights, but realized we only needed one night. She told me to cancel the 2nd night thru Expedia, but Expedia said it was too late and I’d have to pay for the 2nd night anyway. When I turned in my key the front desk told me they only require 24 hours notice…. So why didn’t she just let me cancel the 2nd night when I asked for it?! I ended up paying for it even though we didn’t stay! Disappointed in both her and Expedia…!
Stayed 2 nights in Jun 2023
Response from Dipen on Jun 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, but refrigerator vibrated, AC not working well. So I could not sleep
Stayed 1 night in Jun 2023
Response from Dipen on Jun 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Theresa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We found so many things dirty, broken, or dysfunctional in the 1st hour that we tried to get our money back & go elsewhere. On top of the room having basic dirt missed by housekeeping, wi fi being snail-slow, the TV having a big scratch & mostly shopping or sports channels, furniture being chipped, & paint missing from walls, we had to use hanger clips to close curtains better to block out light & stop at McDonalds AFTER "breakfast" of dry-looking biscuits & gravy, 3 kids cereal choices, prepackaged boiled eggs, plain donuts, etc. We ONLY stayed because we didn't want to waste $150 .
Response from Dipen on Jun 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The breakfast was lacking, no toast, cold biscuts, no coffee.
Stayed 1 night in May 2023
Response from Dipen on Jun 9, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Provided everything I needed and wanted. Staff kept things clean and was very friendly. Even had a visitors gift bag for attractions in the area.
Stayed 2 nights in May 2023
Response from Dipen on May 29, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and the staff was friendly and helpful. There was an issue with the AC. It was nice and cool when we arrived and all afternoon. However at night it got quite warm and it did not work when we adjusted the temperature. The fan did not kick in no matter how low we turned the temp. This happened both nights.
Stayed 2 nights in May 2023
Response from Dipen on May 27, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Linda

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The location was ok. Room was small. Breakfast was mediocre. Bed was horribly saggy. It needed replaced. I told staff upon checkout and he said he would look into it.
Stayed 1 night in May 2023
Response from Dipen on May 27, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Dipen on May 27, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Lawrence

Travelled with family
For the money spent thought we could get a hot breakfast, cold biscuits and gravy and cereal. Not impressed. Bed was super comfy and room was clean
Stayed 1 night in May 2023
Response from Dipen on May 27, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Tv issues that they knew existed in that room and are on going per front desk personnel…not being addressed
Stayed 2 nights in May 2023
Response from Dipen on May 27, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Paula

Stayed 1 night in Apr 2023
Response from Dipen on May 7, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was easy, clerk was very friendly and helpful. Room was clean and comfortable.
Stayed 1 night in Feb 2023
Response from Dipen on Apr 5, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Deborah

Stayed 1 night in Jan 2023