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Reviews of Hotel Casa Albertina

3 out of 5
Hotel Casa Albertina
Via Della Tavolozza 3, Positano, SA

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 287 reviews" "
Rating 8 - Good. 98 out of 287 reviews" "
Rating 6 - Okay. 18 out of 287 reviews" "
Rating 4 - Poor. 7 out of 287 reviews" "
Rating 2 - Terrible. 12 out of 287 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, nice view from balcony, clean room, good facility, good service . Only thing is not so quiet.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay here!
Let's talk about the view first! Amazing! Bed was very comfortable, AC was great, staff couldn't be nicer or more helpful, and very clean. The was a small ant problem so no food in the room. Get yourself ready for the stairs from the beach to the hotel though, it was rough especially after dinner and wine. Side note Ristorante Mediterraneo is around the corner on the Hotel Street, don't miss out on that! All in all great stay and would definitely recommend.
Stayed 3 nights in Sep 2023

6/10 Okay

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the reception wasn’t the most welcoming. But the person at the restaurant/service was really gentle. He made us stay better.
Stayed 1 night in Aug 2023
Response from Lorenzo Cinque proprietario on Aug 27, 2023
We thank you for your review, we are sorry that the receptionist was not so welcoming to you, but we also remind you that on your early arrival, the room wasn't ready. You asked a change room , opening the luggage in the midle of the sitting room leaving shoes on the floor . He only invited you to consider that the public areas couldn’t be used as a private room.

10/10 Excellent

Dayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony overlooked all of Positano. 400 stair steps downto beach, but worth it. Great breakfast.
Stayed 1 night in Jul 2023
Response from Lorenzo Cinque proprietario on Sep 1, 2023
we thank you for your visit

10/10 Excellent

Paris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view from the property, easy walk into town, Lois of restaurants near by, breakfast was beautiful and the staff are super friendly. 10/10 :)
Stayed 3 nights in Jun 2023
Response from Lorenzo Cinque proprietario on Jun 22, 2023
We thank you for your visit

10/10 Excellent

Montserrat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views from the room and the rooftop bar. If you are arriving via ferry take into consideration you have to climb A LOT of stairs, so maybe consider a cab ride or walk the driving street, it’s a los easier than the stairs. There is a porter service that charges 15 euros per bag. They are not from the hotel, they only wear some Blue Porter shirts and that’s it. I was a bit dubious at first but the work with many hotel around Positano. Once in the hotel everything was nice, BUT we used the blankets stored in the closet and they smelled pretty heavily, I don’t think they were washed in a bit. Other than that 👌

10/10 Excellent

Michael, Alpharetta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casa Albertina offered THE most exclusive access to Positano. It’s located in prime viewing of the entire area and close to shops and restaurants without walking down to the base of the village. Be aware, it’s over 400 steps from the bottom to the door of hotel (this is very normal for Positano). We loved the hotel and the staff was extremely helpful with luggage and all of our needs. There were weather delays with the ferry boats leading to our trip to Capri being cancelled. The hotel made arrangements to allow us to have another room instead of being forced to look elsewhere. Amazing service and staff. 10/10
Stayed 4 nights in Apr 2023
Response from Lorenzo Cinque proprietario on May 8, 2023
Dear Sir,we thank you for your visit

10/10 Excellent

William B

Stayed 5 nights in Apr 2023
Response from Lorenzo Cinque on May 5, 2023
we thank you for your visitRegards

10/10 Excellent

Roberto, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Hotel Staff was welcoming and friendly. ☺️ The terrace and breakfast area has great views! I recommend.
Stayed 2 nights in Apr 2023
Response from Lorenzo Cinque proprietario on May 5, 2023
we thank you for your visitRegards

10/10 Excellent

Michael

Stayed 1 night in Mar 2023
Response from Lorenzo Cinque on Apr 8, 2023
We thank you for your visit

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very pretty. Staff is nice. The food is great. I had great time!
Stayed 2 nights in Mar 2023
Response from Lorenzo Cinque on Mar 22, 2023
Thank you for taking the time to share your experience with us and other travelers. We are delighted to hear you enjoyed your stay with us and that Hotel Casa Albertina met your expectations. We hope to have the pleasure of welcoming you back soon in Positano. Warm regards

8/10 Good

Tracy, Jamboree Heights

Stayed 4 nights in Mar 2023
Response from Lorenzo Cinque proprietario on May 5, 2023
we thank you for your visitRegards

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an amazing view. We had a beautiful room with daily housekeeping and a lovely terrace to enjoy the view all day and evening. The staff are super friendly and helpful. The breakfast was delicious.
Stayed 3 nights in Oct 2022
Response from Lorenzo Cinque on Nov 21, 2022
we thank you for your visit

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and the view is just wow
Response from Lorenzo Cinque proprietario on Nov 5, 2022
we thank you for your visit

8/10 Good

Edward

Stayed 3 nights in Oct 2022

4/10 Poor

christopher

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Booked the standard room which we found out had a view of a cement block wall with a water or propane tank on top of it. I’ll share the picture in the section that says I can post in. The guy at the front desk, forgot his name but bigger dude with man bun, very fake friendly. Other people very nice though.
Stayed 4 nights in Oct 2022
Response from Lorenzo Cinque proprietario on Oct 29, 2022
Dear Sir, following your review, we are sorry, but the room reserved was a standard non sea view , court yard - the picture is available on our booking engine , and are not propane but water tank - We thank you for your vist

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast was amazing
Stayed 1 night in Oct 2022
Response from Lorenzo Cinque proprietario on Oct 14, 2022
we thank you for your visit

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay here! The staff is AMAZING and really go above and beyond for the guests. They even booked a cooking class for us on a rainy day. The breakfast is perfect to fuel up before a day of adventure in the Amalfi coast. There are a few steps you need to climb to reach the property but in the Amalfi coast in general this is very common and not a big deal. We loved it here and will definitely be back and recommend it!
Stayed 4 nights in Sep 2022
Response from Lorenzo Cinque on Oct 7, 2022
We thank you for your visit

10/10 Excellent

Nadica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location considering the layout of Positano. Close to stairs on the beach - it is a 450 step walk down* Close to a couple restaurants - Vincenzo's is a must try! You can get the hotel lobby to help you with your suitcases as there are some stairs to walk up Free delicious breakfast Very friendly staff - quite helpful as well!
Stayed 2 nights in Sep 2022
Response from Lorenzo Cinque on Oct 7, 2022
We thank you for your visit

8/10 Good

Luigi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice view from room.
Stayed 1 night in Sep 2022
Response from Lorenzo Cinque on Oct 7, 2022
We thank you for your visit

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, amazing view from our hotel room
Stayed 2 nights in Sep 2022
Response from Lorenzo Cinque on Sep 6, 2022
thank you for your visit

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views worth the steps
Nice property on the hill - great rooftop bar. Friendly staff. Porter service is must as it is up many steps. Great views!
Stayed 2 nights in Jul 2022
Response from Lorenzo Cinque proprietario on Aug 3, 2022
we thank you for your visit

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Alberto

Stayed 3 nights in Jun 2022

6/10 Okay

Gressa marie, American canyon

Stayed 1 night in Jun 2022

10/10 Excellent

Areli

Stayed 1 night in Jun 2022
Response from Lorenzo Cinque on Jun 11, 2022
we thank you for your visit

10/10 Excellent

Murilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was wonderful, location and view as well. Breakfast and service was the best. Lorenzo was so kind and professional. My wife and myself came from Los Angeles but we are Brazilians/Americans and never will forget Casa Albertina. Huge kiss to lorenzo and all staff. Murilo and Magda
Stayed 4 nights in Dec 2021
Response from Lorenzo Cinque on Jun 11, 2022
we thank you for your visit

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view of the Amalfi coastline. Easy access to the different parts of Positano.
Stayed 1 night in May 2022
Response from Lorenzo Cinque on Jun 11, 2022
we thank you for your visit

10/10 Excellent

DON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breath taking view from our room ..the sea and town
Stayed 1 night in Mar 2022
Response from Lorenzo Cinque on Mar 29, 2022
we thank you for your visit

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are a lot of steps, but that is how Positano is. The people working in the hotel were wonderful and very helpful.
Stayed 2 nights in Mar 2022
Response from Lorenzo Cinque on Mar 22, 2022
we thnak you for your visit

10/10 Excellent

Yvonne, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Caner

Stayed 1 night in Jan 2022
Response from Lorenzo Cinque proprietario on Jan 11, 2022
we thank you for your visit

10/10 Excellent

Despoina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, great view and delicious breakfast. All staff were very friendly. We are highly recommend this place. The parking that working with the hotel charging €60 per night we found a closer spot for €40. These are the rates for September.
Stayed 5 nights in Sep 2021
Response from Lorenzo Cinque on Sep 20, 2021
we thank you for your visit

8/10 Good

Kristina D.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Based off of where we stayed the first half of our trip (near the beach), Casa Abertina according to Apple Maps was .3 miles away and an 8 minute walk. What it didn’t take into account were the 422 steps from the beach. So it is quite the hike! However, the staff was amazing, particularly Lorenzo. He went out of his way to accommodate us by allowing us to have wine on the deck, even when it was closed, and brought us cushions to sit on. He was even there the next morning, ensuring everything was good for our buffet breakfast - which was delicious!
Stayed 1 night in Sep 2021
Response from Lorenzo Cinque proprietario on Sep 11, 2021
we thank you for your visit

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room was spectacular. Balcony from the room and outdoor dining area was fantastic. The staff was very friendly.
Stayed 3 nights in Aug 2021
Response from Lorenzo Cinque proprietario on Aug 24, 2021
we thank you for your visit

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, amazing view
Really cozy place with a friendly staff and nice food, great views.
Stayed 1 night in Feb 2020
Response from Lorenzo Cinque on Mar 3, 2020
we thank you for your visit

8/10 Good

RickS, Naples,Italy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had to park 100 yards from hotel and had to climb a lot of steps to hotel Don’t recommend visiting Jan/Feb time frame due to slow season and hotel was painting/refurbishing of hotel to get rooms and property ready for the tourist season Only 2 restaurants Open in later evening and the one we went to was too expensive and not good at all for the price
Stayed 1 night in Feb 2020
Response from Lorenzo Cinque Owner on Feb 22, 2020
Dear Sir, Dear Madame, we than you for you visit, and off course you will excuse us to have been not ready 100% as in the summer season - technically the city of Positano has only January and February for painting/refurbishing , for this reason the rates of the few hotel open are less that 50% of the high season rate. Sincerely

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Lorenzo and his family they all were so helpful and very nice amazing experience in positano 💖
Stayed 3 nights in Feb 2020
Response from Lorenzo on Feb 19, 2020
we thank you for your visit Lorenzo

10/10 Excellent

Luke, Dartford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was wonderful and was very relaxing. Would highly recommend
Stayed 3 nights in Feb 2020
Response from Lorenzo Cinque on Feb 17, 2020
we thank you for your visit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Lorenzo Cinque on Jan 22, 2020
we thank you for your visit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View!
This place was amazing! Such an incredible view and great customer service. My wife and I stayed here during our honey moon and we could not have been happier! Be ready for a hike up though! Google maps makes you go up a million stairs which makes it tough when you have luggage. I recommend taking the longer way that google recommends.
Stayed 3 nights in May 2019
Response from Lorenzo Cinque on Nov 18, 2019
we thank you for your visit

10/10 Excellent

Kim, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and great staff!! We will definitely come back next time!
Stayed 4 nights in Oct 2019
Response from Lorenzo Cinque on Nov 4, 2019
we thank you for your visit

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really great with an amazing view! Owner was very friendly
Stayed 1 night in Oct 2019
Response from Lorenzo Cinque on Oct 29, 2019
we thank you for your visit

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and good location. Not on the heart of the center core action but value for the location
Stayed 2 nights in Oct 2019
Response from Lorenzo Cinque on Oct 13, 2019
we thank you for your visit

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing terrace with a view. Room was listed as a balcony with a mountain view but it was more a view of a wall.
Stayed 2 nights in Sep 2019
Response from Lorenzo Cinque on Sep 25, 2019
We thank you for your visit

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Albertina Holiday
Casa Albertina was lovely -and the view was amazing
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent! We particularly enjoyed using the sun terrace and the views were like no other from our room! One of the best in Positano.
Stayed 1 night in Sep 2019
Response from Lorenzo Cinque on Sep 16, 2019
We thank you for your visit

10/10 Excellent

Luo, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the fact is hiding in middle of hills and you have to climb alot of stairs
Stayed 1 night in Sep 2019
Response from Lorenzo Cinque on Sep 13, 2019
we thank you for your visit

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Views of Positano in nice hotel
Nice hotel with great room views in Positano, right outside of town (15 minute walk to beach). The rrom was fine and comfortable, but to get to the hotel you have to go up 70 steps from the main road, with no help for luggage. You may want to consider that if you have heavy luggage or mobility issues (there is an elevator but only inside the hotel). Other than that, breakfast was good, hotel was clean and again, the views were outstanding.
Stayed 1 night in Aug 2019
Response from Lorenzo Cinque on Sep 6, 2019
Dear Sir, Dear Madame, we thank you for your visit and we confirm that porter service it is available from 7:00am to 8:00pm every day - from the road level to the hotel Porter service prom the dock to the hotel available from 7:00am to 8:00pm - euro 10,00 per luggage

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thousands of ants crawling all over us in the bed
There were thousands of ants in our beds crawling all over us when we woke up. The staff said we had eaten in bed - we hadn’t. Then just said it wasn’t their faults this is what happens in the heat and didn’t provide any sort of refund or make good. This was my most expensive hotel in Italy and my worst stay. I recommend spending another few hundred to stay in a much nicer place l.
Stayed 1 night in Aug 2019
Response from Lorenzo Cinque Owner on Sep 1, 2019
Dear Sir, Dear Madame, following your review and as explained at the reception we are sorry about you experience. The room rate was including breakfast taxes and service 198,00 for the night - we are again sorry if the standard of the hotel was not high enough - Best Regards