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Dear Robert,We appreciate your four-star review, and we hope to welcome you for a future stay.
10/10 Excellent
Darla, Bryn Mawr
Business traveller
Apr 18, 2024
Nice size room; Not a fan of the garage parking lot
Darla
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Darla,Thank you for the five-star review! It was a pleasure to welcome you to Hyatt Place Bethlehem, and we're glad that you enjoyed our comfortable, spacious rooms. We appreciate your feedback and hope to host you for another five-star stay in the future.
Dear Gaby,We're thrilled to know that you had a great time with us overall! Thank you so much for the five-star rating, and we hope to see you again soon.
Restaurants are walking distance. Casino is a few minutes away driving. Free breakfast was a bonus. Would definitely come back if I’m in town.
Argel
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Argel,Thank you for taking the time to leave feedback. We are so pleased you had a five-star experience and were able to take advantage of our convenient location, just minutes away from major attractions and a diverse selection of shopping and dining options. It was an honor to welcome you to Hyatt Place Bethlehem, and we can't wait for your next visit!
We stayed for a night with family. The experience was great, the staff was very accommodating and friendly. Breakfast was great as well. Highly recommended and will surely stay here again.
Babar
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Babar,Thank you so much for the five-star review! We are so pleased to hear you and the whole family had a great experience with us at Hyatt Place Bethlehem and that our friendly staff and delicious breakfast made your night here a memorable one. It would be our pleasure to welcome you back in the future, so hurry back!
Hotel was nice. Area was a little sketchy. Parking garage was a bit annoying
Donna
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Donna,Thank you so much for the review. We're pleased you enjoyed your time with us overall, though we apologize for any inconvenience you had during your stay. Rest assured, we will relay your concerns to our team, as we always strive to enhance the guest experience. It was a pleasure hosting you, and we look forward to seeing you again soon for an even greater visit.
King room. Great for three. Nice. Very clean. Quiet!
Edwin C
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Edwin,Thank you so much for the five-star review! We're so pleased you enjoyed our peaceful, clean accommodations. It was a delight to welcome you to Hyatt Place Bethlehem, and we hope you'll come back soon for an even more exceptional visit.
Dear Doreen,Thank you for taking the time to write a review of Hyatt Place Bethlehem. We are pleased you enjoyed your stay at our excellent location. We hope to see you again soon.
We have stayed multiple times in this location. We have always enjoyed how good the area is. Walkable. Historic. Great food. The hotel has great staff and awesome breakfast. I would recommend updating the shower and bathroom. And definitively the cover for the sofa beds need to be replaced or cleaned better. Too many hair from other people left behind, with enough DNA to built a database. Overalls, always a good place to stay.
Edwin
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Edwin,We are so pleased to have been able to welcome you back to Hyatt Place Bethlehem! Familiar faces are our favorite, and we appreciate your loyalty. Thank you so much for your kind words about our excellent location, hospitable team, and delicious breakfast offerings. Your suggestion for the bathroom and sofa beds is greatly appreciated and will be shared internally for further consideration. It was a pleasure having you here, and we hope you return soon.
The staff is very friendly and accommodating . Stayed here a few times . Highly recommend .
Diane
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 9, 2024
Dear Diane,We're grateful for your loyalty, and it's wonderful to hear that our team's kindness and hospitality enhanced your stay. Your recommendation means the world to us, and we can't wait to welcome you back to Hyatt Place Bethlehem!
Very nice hotel a block away from a street populated with numerous great dining options. Included parking in garage just across the street is convenient.
Included breakfast is pretty basic but good.
GABRIEL
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Gabriel,Thank you so much for choosing to stay with us at Hyatt Place Bethlehem. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. It's great to read you were able to take advantage of our convenient location and delicious breakfast. The pleasure was all ours, and we hope you'll choose to visit us again soon.
Dear Paula,Thank you for taking the time to review your stay at Hyatt Place Bethlehem. We are delighted to know that you found our establishment charming and to your liking. We look forward to your visiting us again.
The room was large. It was a very adequate property. No complaints. I would stay there again. It wasn’t anything special either.
Christine
Stayed 1 night in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Christine,Thank you for taking the time to leave a review. We're happy to hear you enjoyed your stay overall and hope you'll visit us again soon.
8/10 Good
Danielle
Travelled with partner
Mar 30, 2024
Hotel is nice but having to park in a city lot is not for us.
Danielle
Stayed 1 night in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Danielle,Thank you for taking a moment to leave a review. It was a pleasure having you here, and we're glad you enjoyed our lovely hotel. However, we regret your disappointment with our parking situation. We'll be sure to share your feedback internally for further consideration. Take care, and we hope you enjoyed your time in Bethlehem.
Dear Cesar,It is wonderful to know that you had an excellent experience with us! We work hard to meet expectations like yours, and we’re happy to hear our lovely accommodations hit the mark for you. Thank you for your kind words, and please allow us another chance to welcome you back to Bethlehem!
Could you add Telemundo Channel ?
Thank you and we will come back.
Víctor
Stayed 1 night in Mar 2024
Response from General Manager on Mar 30, 2024
Dear Victor,We enjoyed hosting you at Hyatt Place Bethlehem. It's terrific that we exceeded your expectations with our healthy food options and attentive service. Thank you for your review, and we'll see you again soon!
Very Healthy Food
Great Coffee and Staff very Helpful
We love it and we will come back.
Thank you
Víctor
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 30, 2024
Dear Victor, We enjoyed hosting you at Hyatt Place Bethlehem. It's terrific that we exceeded your expectations with our healthy food options and attentive service. Thank you for your review, and we'll see you again soon!
Dear Ashley,We are thrilled to receive your fantastic five-star review! With so many hotels to choose from, we are grateful that you chose Hyatt Place Bethlehem. It is wonderful to hear that you enjoyed our property and breakfast service.On behalf of our team, we thank you and hope to see you again soon!
Dear Pamela,Thank you so much for taking the time to share your thoughts on your recent visit! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you return soon.
Dear Alesha,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Hyatt Place Bethlehem once again! Thank you so much for your kid review and perfect rating, and we hope you return soon!
Everyone one was EXTREMELY courteous and polite. Quick to smile and say hello. Eager to please and make your stay more enjoyable. The hotel was VERY clean! Our bed was comfortable. And breakfast was fantastic!
Christine
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Christine,Our terrific staff strives to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. It's also great to know that our clean, comfortable rooms and tasty breakfast added to your experience. The next time you're in the area, please come see us again at Hyatt Place Bethlehem!
Dear Daniel,Your perfect rating means the world to us. We're so happy to know that our clean accommodations left a positive impression on you and that you had a great time with us overall. Thank you, and we hope to see you again soon.
10/10 Excellent
Stacey
Travelled with group
Mar 18, 2024
The staff at this hotel are exceptional. They were pleasant,and helpful.the hotel is located within walking distance to many shops,restaurants,and bars.
Stacey
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Stacey,Thank you for sharing this great review of Hyatt Place Bethlehem. Our team is thrilled to have exceeded your expectations with our level of service and convenient location near restaurants and nightlife. Safe travels, and come back again!
Dear Murray,Thank you for leaving us a perfect rating after your recent stay with us. We are thrilled that you appreciated our location and property. It was a pleasure to have had you as a guest, and we look forward to welcoming you back.
Staff was friendly hotel stay was pleasant would definitely recommend
Cheryl
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Cheryl,Thank you so much for choosing to stay with us at Hyatt Place Bethlehem. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled our friendly team was able to uphold this standard. Your recommendation is greatly appreciated, and we hope to welcome you back in the future.
Dear Jim,Thank you for leaving us a perfect rating and wonderful review. It thrills us to know that you appreciate our team and facilities. Our team works hard to provide the best experience for our guests, and we are glad that this was the case for you. It was a pleasure to have had you as a guest, and we look forward to welcoming you back.
I highly recommend this hotel. Everyone was so friendly, breakfast had great options, and location was great.
Veronica
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Veronica,We cannot thank you enough for your kind words! With so many hotels to choose from, we are honored that you chose Hyatt Place Bethlehem! We look forward to your next visit.
I like that it was very easy to check in. The staff was friendly, kevin was polite and kind. Other staff was helpful and friendly. So everything for us was pleasant and convenient. I would definitely recommend it and this hotel will be my go to stay when i go to Bethlehem to visit my family.
Nancy
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Nancy,We're proud to be your new go-to hotel in the area! It's great to know that our friendly staff made you feel welcome. We look forward to seeing you again at Hyatt Place Bethlehem.
Parking garage had less then savory people hanging out
Brian
Stayed 1 night in Feb 2024
Response from General Manager on Feb 23, 2024
Dear Brian,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience. While we cannot control the area around our hotel, the safety of our guests is of the utmost importance, and we ensure a secure environment on our property. It was a pleasure having you here, and we hope to welcome you back soon.
Dear Tom,Thank you for being our guest and sharing your lovely, five-star review. We are thrilled you were impressed with your stay at Hyatt Place Bethlehem and look forward to welcoming you back for another great visit.
Everything is good , especially the lady , if I am correct, her name is Rose, she is in charge of the breakfast in the hotel. She is very polite and helpful, I believe she puts her heart in offering excellent breakfast to the guests. Thank you. Rose.
XIN
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Dear Xin,Thank you for your great review. At Hyatt Place Bethlehem, we work hard to offer high-quality service to every guest, and we will make sure to share your compliments with Rose to give her the recognition that she deserves. It was a pleasure having you here, and we hope you return soon!
The hotel is a great location to Main St, shopping, galleries and restaurants. The room was very clean and comfortable as was the lobby and breakfast area. The staff was pleasant and the breakfast was great! If in the area again, we wouldn’t hesitate to stay.
Sheila
Stayed 1 night in Feb 2024
Response from General Manager on Feb 18, 2024
Dear Sheila,We appreciate your detailed review! It's fantastic to hear you found Hyatt Place Bethlehem ideally located, with well-kept rooms and a pleasant breakfast area. Our team is thrilled you enjoyed our service and started your day with our satisfying breakfast. Should your travels bring you back to the area, we'd be delighted to host you again for another enjoyable stay!
6/10 Okay
Kim
Travelled with partner
Feb 16, 2024
Disliked: Property conditions & facilities
The breakfast was one of the highlights.. very sub standard. Noisy no shuttle
Kim
Stayed 1 night in Feb 2024
Response from General Manager on Feb 18, 2024
Dear Kim,Thank you for your feedback. We are thrilled to know that you enjoyed our breakfast but it saddens us to know that we didn't meet your expectations in the other departments. Please know we will share your feedback with our team and try to make improvements. We hope you can reconsider staying with us soon.
Clean, easy check in, perfect. Literally no issues.
Kadeen
Stayed 1 night in Feb 2024
Response from General Manager on Feb 18, 2024
Dear Kadeen,Perfection is what we strive for and we're so happy this was your experience. Thank you for choosing Hyatt Place Bethlehem! Anytime you're in the area, we would be honored to have you as our guest.