The grounds are beautiful, and the proximity to the beach is great. The pools on the property are very nice and the breakfast buffet amazing. The service staff were great and let us check in early on arrival. This hotel is 5 star in terms of its amenities offered, however not so much in the quality of those amenities. We paid the 10 euro (each) entry fee into the spa, without knowing that a few of the spa amenities were not in service - the spa itself was very poorly maintained, and looked as though it had been in a recent flood. The Turkish bath in particular smelled of mold. When I asked if the jets could be turned on in the larger spa circuit, the woman at the service counter explained that there is a button to turn the jets on but it is “calcified” so we need to push hard. We ended up only sitting in the jacuzzi for 5 minutes and leaving - no refund was offered even after I let them know if the smell of mold and the items that were not in service. Also, the dinner buffet was very mediocre for how expensive it was - 40 euros a person for dinner and this didn’t even include water (6-8 euros more!). The food menu for room service, the pool bar and the chill out bar were also all the same. We opted for room service on our last night and 30mins later were told one meal was ready but the chefs made a mistake and the other was not. Our option was to eat one at a time or have one hot mean and one cold. Overall, it is not a 5 star hotel. While beautiful, we would not be back.