4/10 Poor
Jennifer
Travelled with family
Apr 9, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Positives:
* We cannot fault the reception staff, they were all so helpful & friendly. Exactly what you would hope for.
* The restaurants offsite just near the beach are great!
Negatives:
* On the first few days despite paying for all inclusive no food was being served at the hotel. We had to walk to another hotel nearby, I booked all inclusive for convenience and so we could pop down for something to eat when we fancied it.
* The buffet was horrendous. None of it seemed to go together to make a meal, I ended up with chips and bread. I did get some chicken wings to go with it, but they were not very nice.
* We we’re excited for the speciality restaurants. One night it was raining terribly and the man seeing us in basically told us off being late, was very rude and then proceeded to just put food on the table and walk off without speaking to us. The speciality restaurants were all in the Mexican and out of the same kitchen. You do not choose a meal, you just get given random things on a plate for each course. Eg a starter we were given was Tuna Mayo, mashed potato and potato skins?!! The food was all very bland and not speciality restaurant quality at all.
* Due to the inconvenience of food not being available in the hotel and the food not being an enjoyable quality, we paid to eat out twice every day and ordered in groceries to make our own breakfast. So a total waste of money paying for all inclusive.
* The place is very run down, but could be beautiful.
