2 piscines extérieures, parasols, chaises longues
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Radisson Blu Hotel, Alexandria – Avis

5 out of 5
Radisson Blu Hotel, Alexandria
Mehwar El Taameer, Alex West, Northern Coast Rd 23 KM, PO Box 32, Al-'Amriyah

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 34 avis sur 79." "
Note de 8 – Bien, d’après 22 avis sur 79." "
Note de 6 – Acceptable, d’après 15 avis sur 79." "
Note de 4 – Médiocre, d’après 6 avis sur 79." "
Note de 2 – Terrible, d’après 2 avis sur 79." "

8,2/10

Propreté

7,8/10

Service et personnel

7,0/10

Commodités

7,8/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 – Bien

Espindola, Paris

Points forts : État et installations de l’hébergement, confort de la chambre
Matelas très dur. Le ménage n’était pas très bien fait, A mon arrivé il y avait des mégots dans un cendrier sur les balcon, et a mon départ trois jours plus tard ils étain toujours la. A part cela c’était correcte. Pourquoi un mini bar 'sil est toujours vide?

10/10 – Excellent

louis-philippe

Points forts : Propreté, service et personnel
Un trés bon hôtel vivement à r
Un trés bon hôtel vivement à recommander mais un peux trop loin du centre d'Alexandrie. A very good hotel, clean, smiling staff but a little bit far from Alexandria city center

10/10 – Excellent

Guy

Points forts : Propreté, service et personnel
Le plus bel hôtel que l'on puisse
Le plus bel hôtel que l'on puisse imaginer. On a fait des centaines de nuits d'hôtels et c'est le meilleur! Loin du centre, mais nous on avait une auto. Vous allez être épatté!

10/10 – Excellent

Omar

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en décembre 2023

2/10 – Terrible

abdullah

Séjour de 1 nuit en juin 2023
Dalia Amer a répondu le 26 juin 2023
Dear Mr. Abdullah , Thank you so much for Posting your comment following your stay at our property. I feel really sorry and disappointed to hear that we fell short of your expectations, and rest assured that we will save no efforts to further improve our services. Looking forward to welcoming you again , Best Regards ,

2/10 – Terrible

Fadi

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2023
Dalia Amer a répondu le 26 juin 2023
Dear Mr. Fadi,Thank you so much for Posting your comment following your stay at our property. I feel really sorry and disappointed to see that we fell short of your expectations, and rest assured that we will save no efforts to further improve our services. Looking forward to welcoming you again , Best Regards ,

10/10 – Excellent

David

Séjour de 1 nuit en avril 2023

10/10 – Excellent

Mohamed

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent staff
Dalia Amer a répondu le 5 janv. 2023
Dear Mr. Mohamed,Thank you for choosing Radisson Blu Hotel,Alexandria , I am really glad to see you have enjoyed your stay . your review is heartfully appreciated .Looking forward to welcoming you soon,BR.

10/10 – Excellent

Paulo Jose

Séjour de 4 nuits en juillet 2022
Dalia Amer a répondu le 21 sept. 2022
Dear Mr. Paulo, Thank you for rating Radisson Blu Hotel,Alexandria & Looking forward to welcoming you again BR,

10/10 – Excellent

Shorouk

Séjour de 1 nuit en juillet 2022

10/10 – Excellent

Marawan, Carlisle

Séjour de 1 nuit en juin 2022

10/10 – Excellent

isaias

Séjour de 2 nuits en mars 2022

10/10 – Excellent

Shady

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very good
Séjour de 2 nuits en janvier 2022
Dalia Amer a répondu le 20 févr. 2022
Dear Mr. Sahdy, Thank you so much for choosing Radisson Blu Hotel,Alexandria . I am really glad you have enjoyed and looking forward to welcoming you again soon. BR,

6/10 – Acceptable

MOHAMED

Points faibles : Service et personnel
Was OK
Séjour de 2 nuits en janvier 2022
Dalia Amer a répondu le 6 févr. 2022
Dear Mr. Mohamed, Thank you for choosing Radisson Blu Hotel,Alexandria I am glad you have enjoyed and looking forward to welcoming you again soon , Best Regards

6/10 – Acceptable

Mohamed

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités
I traveled with my family. We arrived late just before midnight. It was really tricky to find the hotel even with 3 brand of gps (35mn kept turning around the area). A lot of construction around it will make almost impossible to access. The room was not ready to accommodate 4 of us, even though we booked for 4. I asked for a second room so the kids can sleep straight away and the manager tried to sell it double the price. At the end I had to book it in a rush with Expedia before midnight at $116, when it was on their website at 70. And the manager kept asking for 150 !!! Finally the manager was so rude that he pretended to give the kids free breakfast while I booked the first room with breakfast for the 4 of us. There is a lot of construction just next to the hotel as they are extending so do not expect to wake up late.
Séjour de 1 nuit en janvier 2022
Dalia Amer a répondu le 11 janv. 2022
Dear Mr. Mohamed, Thank you sharing your comment following your recent stay at Radisson Blu Hotel,Alexandria . I feel really sorry and disappointed to hear that we fell short of your expectations regarding your expectation. So please accept my sincere apologies about that and rest assured that Your comments are being noted and will be used to further improve our services. We look forward for another opportunity to leave more favorable impression in the future. Till then I remain with my kindest regards ,

6/10 – Acceptable

MOHAMED

Points forts : Service et personnel, état et installations de l’hébergement
Was good
Séjour de 1 nuit en janvier 2022
Dalia Amer a répondu le 5 janv. 2022
Dear Mr. Mohamed, Thank you so much for your kind feedback , & Looking forward to welcoming you again soon Best Regards

8/10 – Bien

GILDONG

Voyage d’affaires
Points forts : État et installations de l’hébergement, confort de la chambre
Points faibles : Propreté
5성급 호텔인데 객실 내 분위기는 실망임.
호텔 내 수영장
Séjour de 3 nuits en décembre 2021
Dalia Amer a répondu le 13 déc. 2021
친애하는 소중한 손님, 최근 숙박에 대한 의견을 공유해 주셔서 감사합니다. 객실 리노베이션을 즐기기 위해 곧 다시 모실 수 있기를 기대합니다. 나는 나의 친절한 안부와 함께 남아,

6/10 – Acceptable

James

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
NICE BUT 1 HOUR OUTSIDE OF TOWN
The hotel is a long way outside of Alexandria near a huge petrochemical plant. It is also quite hard to find the entrance unless you know to stop at the guarded gate with no signs. Also Uber to get there is cheap but taxi to get back, Uber is not allowed past the gate, is 3x the Uber cost. Then they offered us a “private tour for 750EGP vs 350 for the taxi but it was only 3 hours and used up one hour just getting back to town and the driver did not speak English so it was not a tour just a car and driver.
Séjour de 1 nuit en novembre 2021
Dalia Amer a répondu le 2 déc. 2021
Dear James, Thank you for sharing your comment following your recent stay at Radisson Blu Hotel,Alexandria . I feel really sorry and disappointed to hear that we fell short of your expectations regarding the tour , I really understand how disappointing it felt. so please accept my sincere apologies about that and rest assured that Your comments are being noted and will be used to further improve our services. We look forward for another opportunity to leave more favorable impression in the future. Till then I remain with my kindest regards , Best Regards,

8/10 – Bien

Khalid

Séjour de 5 nuits en août 2021
Dalia Amer a répondu le 27 sept. 2021
Dear Mr. Khalid Thank you for rating Radisson Blu Hotel,Alexandria . And looking forward to welcoming you soon ,

10/10 – Excellent

Ema eldin

Séjour de 1 nuit en juillet 2021
Dalia Amer a répondu le 27 sept. 2021
Thank you for rating Radisson Blu Hotel,Alexandria

10/10 – Excellent

Voyageur vérifié

Séjour de 2 nuits en juin 2021
Dalia Amer a répondu le 27 sept. 2021
Thank you for rating Radisson Blu Hotel,Alexandria

10/10 – Excellent

Moustafa

Séjour de 2 nuits en juin 2021
Dalia Amer a répondu le 22 juin 2021
Dear Mr. Moustafa , Thank you for rating Radisson Blu Hotel,Alexandria following your recent stay . I am really glad to see you have enjoyed a nice experience & looking forward to welcoming you soon. Best Regards ,

10/10 – Excellent

Stephanie

Séjour de 1 nuit en mars 2021
Dalia Amer a répondu le 31 mars 2021
Dear Stephanie, Thank you for choosing Radisson Blu Hotel,Alexandria also for taking time to review your stay . We really appreciate your rating & looking forward to welcoming you soon . Best Regards ,

10/10 – Excellent

Naif

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The weather and the location is just perfect
Séjour de 1 nuit en novembre 2020
Dalia Amer a répondu le 29 nov. 2020
Dear Mr. Naif, thank you so much for your kind feedback , I am really glad you have enjoyed & looking forward to welcoming you again soon . Best Regards

8/10 – Bien

Munis

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
My stay was very good. HOTEL was very clean and the genaral staff was very very nice and helpful. The only two staff members that were not helpful were one of the receptionist lady that I asked her where can i get some change for a 100 pound bill and where can I exchange some US dollars and she (rudely) answered me (I don't know). An answer that should never come out of a receptionist of a reputable Hotel like Radisson blu. Same answer came from the concierge on the counter next to the reception area. I got the change i need and the information for where to exchange currency from the Most friendly face in this Hotel.(The restaurant manager during breakfast) Also the Kids pool was closed.
Séjour de 3 nuits en août 2020
Dalia Amer a répondu le 15 sept. 2020
Dear Mr. Munis, I feel really glad to know that overall you had a good stay . but I’m personally disappointed to hear that you felt let down by our receptionist attitude. We pride ourselves on our Yes I Can! service and please rest assured, I will be discussing your feedback with my team and addressing any issues. I can only apologize for your experience and assure you this isn’t the norm here. I hope we get the chance to show you this on a future stay with us. I remain with my best regards,

10/10 – Excellent

nha

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice place
Great hotel to get away from it all. Very helpful staff and great amenities. They are doing some renovations so I think the place will look even nicer soon.
Séjour de 3 nuits en août 2020
Dalia Amer a répondu le 15 sept. 2020
Dear Valued Guest, It’s great to hear you had such a good stay , And We’d love to see you back soon at the hotel to see the renovations and enjoy a relaxing stay . Looking forward to welcoming you soon, Best Regards,

8/10 – Bien

Tusharkumar

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 8 nuits en février 2020
Dalia Amer a répondu le 8 mars 2020
Dear Valued Guest , Thank you for rating Radissonblu Hotel,Alexandria & Looking forward to welcoming you soon

10/10 – Excellent

Tor Andreas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2019
Dalia Amer a répondu le 8 mars 2020
Dear Valued Guest , Thank you for rating Radissonblu Hotel,Alexandria & Looking forward to welcoming you soon

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points faibles : Service et personnel
ほｔほてほてｒホテル内ショップで２０２０年のカレンダーを買ったが、帰国後見たら9月、10月のページが2枚あり、11月、１２月のページが無かった。？？？
Séjour de 3 nuits en novembre 2019
Dalia Amer a répondu le 20 janv. 2020
Dear Valued Guest , Thank you for choosing Radisson Blu Hotel,Alexandria I am really disappointed to see that your stay was compromised by this experience encountered at the Bazar , The shop is not under the hotel management but I wish you have discovered this during your stay , then we could fix it up with them on the spot . Please accept my sincere apologies for this , and I really wish to welcome you back again . I remain with my kindest regards,

10/10 – Excellent

Voyageur vérifié

Séjour de 1 nuit en août 2019
Dalia Amer a répondu le 20 août 2019
Thank you for rating Radisson Blu Hotel,Alexandria

8/10 – Bien

Mohammed

Points forts : État et installations de l’hébergement, confort de la chambre
جيد جداً
ممتاز السكن بالفندق وخدماتهم جيدة
Séjour de 3 nuits en août 2019
Dalia Amer a répondu le 17 nov. 2019
Dear Mr. Mohamed , Thank you for your comment & Looking forward to welcoming you soon . Best Regards

10/10 – Excellent

MOHAMED

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Dr M Elbahrawi review
Amazing stay , friendly staff, very clean ,nice food and a relaxing lounge
Séjour de 2 nuits en août 2019
Dalia Amer a répondu le 19 août 2019
Dear Dr. Mohamed , Thank you for your generous comment , I am utterly glad to see how intensely you have enjoyed your stay at Radisson Blu Hotel,Alexandria . Looking forward to welcoming you again soon , Best Regards,

10/10 – Excellent

Amr

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
مكان هادئ وممتع
إهتمام بالغ من فريق العمل دلالة على الإحترافية وغرف ممتازة
Séjour de 2 nuits en août 2019
Dalia Amer a répondu le 17 nov. 2019
Dear Mr. Amr , Thank you for your comment & Looking forward to welcoming you soon . Best Regards

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Big size room but everything else was disappointing. Bad quality of service, bad food, nothing to do with what I’ve saw in the pictures, very small gym and swimming pool was disappointing. No maintenance of the hotel and unprofessional employees. Price don’t reflect at all the quality of this hotel. Don’t recommend.
Séjour de 4 nuits en juillet 2019
Dalia Amer a répondu le 19 août 2019
Dear Valued Guest , Thank you for sharing your comment following your recent stay at the hotel. It is really disappointing to see that you did not enjoy your stay with us. Please be assured that all your comments and feedback noted is much appreciated ,and we will use it to fine tune our processes and product. We strive to deliver a quality product and experience to all of our guests throughout their stay with us. Should you wish to discuss your stay further please do not hesitate to contact me directly at the hotel. Thank you ,

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2019
Dalia Amer a répondu le 20 août 2019
Thank you for rating Radisson Blu Hotel,Alexandria

6/10 – Acceptable

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté
Points faibles : Service et personnel
Good location for my business with EZZ Dekhella Steel
Séjour de 2 nuits en mars 2019
Dalia Amer a répondu le 26 mars 2019
Dear Valued Guest , Thank you for choosing Radisson Blu Hotel,Alexandria . I am really glad to know how convenient our location is to your business . & Looking forward to welcoming you soon. Best Regards

10/10 – Excellent

SARAH

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Service!
I was feeling a bit under the weather and the staff helped me get some cold medicine and brought me fruits to help get me well.
Séjour de 2 nuits en février 2019
Dalia Amer a répondu le 24 févr. 2019
Dear Mrs. Sara , Thank you for staying with us and for your kind review . I am so glad to hear that you got well , and please rest assured that our endeavor to care about our guests is our priority . Thank you again for your kind patronage . & Looking forward to welcoming you again, Best Regards,

10/10 – Excellent

Michelle

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Friendly staff old hotel
Staff was very friendly.
Séjour de 3 nuits en juillet 2018
Dalia Amer a répondu le 15 août 2018
Dear Michelle , Its truly honorable & rewarding to see our staff getting recognized for their quality of service. Thank you for your valuable comment & Kind patronage . Looking forward to welcoming you again . Best Regards,

8/10 – Bien

Alicia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Stay a little far away from the City
We stayed in the Radisson Blu in a recent trip to Alexandria, 4 friends in 2 rooms. They were amazing accommodating us with early check-ins since we had been traveling for close to 30 hours. The food was good. The personnel super friendly. It's far away from the city so plan to spend in taxis or ubers for at least 45 minutes.
Séjour de 3 nuits en juillet 2018
Dalia Amer a répondu le 11 juill. 2018
Dear Alicia, Thank you so much for choosing Radisson Blu Hotel,Alexandria Also for taking time to write your comment , I am utterly glad to see how intensely you had enjoyed your experience with your friends , its truly awarding to see our staff are going above and beyond to provide a sincere and satisfactory service to exceed our guests expectations . I will be looking forward to welcoming you & your friends again & soon . till then I remain with my best regards,

4/10 – Médiocre

hesham, va

Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Too far from the world
hotel look new but its furniture and material inside is outdated
Séjour de 5 nuits en avril 2018
Dalia Amer a répondu le 11 juill. 2018
Dear Mr. Hesham, Thank you so much for choosing Radisson Blu Hotel,Alexandria , I am really disappointed that the location was not convenient to you, And please rest assured that your comment about the furniture has been shared with the team , also some renovations is currently taking place . hope you give it another chance . & Looking Forward to welcoming you again . Best Regards ,

6/10 – Acceptable

Tuna

Points faibles : Propreté
Séjour de 2 nuits en janvier 2018
Dalia Amer a répondu le 1 févr. 2018
Thank you for rating Radisson Blu Hotel,Alexandria

8/10 – Bien

Mehmet Fatih

Points forts : Service et personnel, confort de la chambre
Yemekler idare eder, temizlik vasat. İş için gidiliyor ise sanayi bölgesine yakın fakat tatil için uygun bir yer değil.
Séjour de 2 nuits en janvier 2018
Dalia Amer a répondu le 1 févr. 2018
Sevgili Bay Mehmet , Radisson Blu Hotel, İskenderiye'yi seçtiğiniz için teşekkür ederiz, ayrıca Expedia hakkındaki yorumlarınızı göndermek için zaman ayırdığınız için teşekkür ederiz. Ana hedefimiz, her bir konukun kendine özgü ve tatmin hissettiği tenha bir atmosfer yaratmaktır. Sizin gibi yorumlar bizim mükemmellik gayretimizi korumak zor değil. Seni tekrar aramam için sabırsızlanıyoruz. Saygılarımla, Dalia Amer

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice and Clean Hotel
it was good and the breakfast was excellent
Séjour de 2 nuits en janvier 2018
Dalia Amer a répondu le 1 févr. 2018
Dear Valued Guest , Thank you for choosing Radisson Blu Hotel,Alexandria . Your comment is highly appreciated . I am really glad to hear you have enjoyed . Looking forward to welcoming you again . Best Regards

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
The hotel was nice overall just far away from downtown. It didnt state this in the booking so the hassle of going into town of paying a lot for a car and time is what i didnt like
Séjour de 2 nuits en novembre 2017
Dalia Amer a répondu le 20 nov. 2017
Dear Valued Guest , Thank you for your feedback , I’m so pleased you had a good stay, and I hope you give us the chance to welcoming you soon , so you can enjoy more of our facilities and services featuring a free shuttle bus to Alexandria city center . I remain with my best regards,

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2017
Dalia Amer a répondu le 20 nov. 2017
Thank you for rating Radisson Blu Hotel,Alexandria .

10/10 – Excellent

Bai, Jeddah

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Its excellent customer service and a staff.
All hotel i had stay, only Radisson is impressive service and consistent assistance. I highly recommend it to all.
Séjour de 2 nuits en août 2017
Dalia Amer a répondu le 4 sept. 2017
Dear Valued Guest , Thank you for choosing Radisson Blu Hotel,Alexandria . It is truly rewarding when our colleagues are acknowledged for going above and beyond in their service delivery. I want to express our most sincere appreciation for your kind comments . and we look forward to welcoming you back soon! Till then I remain with my best regards .

6/10 – Acceptable

Virginia, Arizona

Points forts : Service et personnel, confort de la chambre
Nice hotel but not easily accessible.
The staff is friendly and helpful. The hotel is located in a very out of the way place with nothing nearby.
General Manager a répondu le 31 août 2016
Dear Virginia , Thank you for choosing Radisson Blu Hotel,Alexandria , also for taking time to post your comment . I’m really pleased to know that our staff made your stay a pleasant one , but i am disappointed that our location was not that convenient to you . I hope we get the chance of welcoming you again, Till then i remain with my best regards, Thank You, Dalia Amer

6/10 – Acceptable

William, Stockholm

Points forts : Service et personnel, confort de la chambre
Points faibles : Propreté
Mixed impressions
The floor in the room had sand or some other small particles on it, which is unpleaseant, while no slippers where provided. The hotel was a bit worn down generally/not ready built. Renovation near the gym/spa area made the air very dusty and impossible to use without health risk. Very good breakfast service with fresh pressed juices, instant chef made omelettes etc. Good and fast room service. Good service at the reception. Good security. A good 3 star or a bad 4 star hotel.

10/10 – Excellent

Anand, Mumbai

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good One
The Hotel is in a secluded place. Nice Hotel, Very Good Staff. Nothing around the Hotel. Food is very good.
Dalia Amer a répondu le 14 mai 2016
Dear Anand , Thank you for sharing your comment on Expedia following your stay at Radisson Blu Hotel, Alexandria, Your wonderful feedback and nice comments noted are greatly appreciated , as customer care is amongst our highest priorities and it is always gratifying to receive our valuable guests’ comments. Looking forward to welcoming you soon . Best Regards , Dalia Amer

4/10 – Médiocre

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel, état et installations de l’hébergement
Very poor hotel for a Radisson Brand
Service was emotionless and done because they had to. No smiles and no extra effort or going out of their way to make the experience good. To many points to explain here! No problems with room - excellent. (no bottled water every day though!) Hotel had no character, nothing to do, hotel is in the middle of no-where or rather a very run down area There was a lot of choice with food but it was tasteless and breakfast was really well done but always cold. Hotel would not let us get local taxis and we had to use theirs at an extortionate price I checked the reviews before I booked and do not agree with them. I would not recommend this hotel. Old fashioned and out dated. Front counter manager was a terrible representative for the hotel - very rude, abrupt and seriously lacking in cusomer service skills (Ahmed)
Ashley a répondu le 23 déc. 2015
Thank you for taking the time to write your review. We are delighted you liked your room and we hope you had a relaxing stay. We apologize you were disappointed with the service and food you received while visiting the hotel. We appreciate you bringing these matters to our attention. We have shared your comments with hotel management to continually improve services at the hotel.