Bar-salon dans le hall

Red Roof Inn Alexandria, LA – Avis

2 out of 5
Red Roof Inn Alexandria, LA
2716 N Macarthur Drive, Alexandria, LA

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 61 avis sur 104." "
Note de 8 – Bien, d’après 25 avis sur 104." "
Note de 6 – Acceptable, d’après 8 avis sur 104." "
Note de 4 – Médiocre, d’après 7 avis sur 104." "
Note de 2 – Terrible, d’après 3 avis sur 104." "

9,0/10

Propreté

9,0/10

Service et personnel

7,4/10

Commodités

8,4/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

Anouck

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bien pour une étape
Séjour de 1 nuit en juillet 2023
Mark Patel, General Manager a répondu le 16 juill. 2023
Thank you for choosing Red Roof of Alexandria, La. as your choice of lodging. We appreciate your feedback and look forward to your future stay. Travel safely!

10/10 – Excellent

Tommy

Voyage avec des animaux de compagnie
New property very clean room is very well equipped
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Jessica, Fairview

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were very pleased with our stay at Red Roof Inn at Alexandra Louisiana. The rooms were great size and had a fridge, microwave, and tons of drawer space. We had 3 rooms with 2 queen size beds in each. They were kind enough to put our rooms next to one another.
Séjour de 3 nuits en mars 2024
Dannielle Rediresponse Specialist a répondu le 26 mars 2024
Dear Jessica,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Alexandria LA. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that you loved the amenities provided and the convenience of the location, prompting your 5/5 rating. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,DannielleRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Christopher, Mankato

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean. The staff was great.
Séjour de 1 nuit en mars 2024
Olivia RediResponse Specialist a répondu le 23 mars 2024
Thank you, Christopher, for telling us about your stay at the Red Roof Inn Alexandria, LA. I am glad to read that you were pleased with our clean hotel and great staff. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Nixa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I like that pets are welcome.
Séjour de 1 nuit en janvier 2024
Olivia RediResponse Specialist a répondu le 16 mars 2024
Thank you, Nixa, for telling us about your stay at the Red Roof Inn Alexandria, LA. We loved hosting you and your fur-baby and hope you will bring them back to take further advantage of our pet-stay-free policy. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Lew

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Especially Tammy who was very friendly and helpful
Séjour de 1 nuit en mars 2024
LaTunde RediResponse Specialist a répondu le 15 mars 2024
Dear Lew,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ALEXANDRIA LA. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are overwhelmed to read that our staff was very friendly and helpful. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 – Bien

Pam

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Newly remodeled room.
Séjour de 1 nuit en mars 2024
LaTunde RediResponse Specialist a répondu le 12 mars 2024
Dear Pam,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ALEXANDRIA LA. It's great to see you enjoyed your stay, resulting in a 4/5 score. At Red Roof it's good to know that you were pleased with our newly remodeled room. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

4/10 – Médiocre

Brandi Hardie

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
The receptionist for night clerk was the ruddest
Séjour de 1 nuit en février 2024
OnielRediresponse Specialist a répondu le 29 févr. 2024
Hi Brandi,Thank you for taking the time to write a review of your stay at the Red Roof Inn Alexandria, LA. Please accept our most sincere apologies for the issue you had with our staff. You indicated that you weren't satisfied with the service you received, note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RedRoof Management

10/10 – Excellent

Lew

Points forts : Commodités, état et installations de l’hébergement
Everything
Séjour de 1 nuit en février 2024
Dannielle Rediresponse Specialist a répondu le 3 mars 2024
Hello Lew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ALEXANDRIA LA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 – Excellent

Stephen

Séjour de 1 nuit en janvier 2024
LaTunde RediResponse Specialist a répondu le 22 mars 2024
Hello Stephen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ALEXANDRIA LA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay
Rooms were very nice and comfortable. The only problem, was the room next door to us had a dog that started barking as soon as we got there and didn't stop even after we were inside. After a long drive, I knew I couldn't stay in that room. The front desk was wonderful and set us up in another room right away.
Séjour de 1 nuit en décembre 2023
Gabrielle RediResponse Specialist a répondu le 12 déc. 2023
Dear Valued Guest,Thank you for taking a moment to leave a review. The staff and I at the Red Roof Inn Alexandria, LA appreciate your 8/10 score following your stay. I am thrilled that our nice and comfortable room, along with the other highlights pleased you. However, you stated that the barking dogs hindered your experience. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 – Excellent

Maria J

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023
Olivia RediResponse Specialist a répondu le 20 déc. 2023
Thank you, Maria, for taking a moment to complete our survey. The staff at the Red Roof Inn Alexandria, LA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 – Excellent

jerry

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Older but renovated.
I really wasn't expecting much when I arrived. The reviews were great but 5he price was fairly low. The hotel doesnt look like much from the highway. It's an older two story motel. However, it been gutted and completely renovated (at least in the areas i viewed). My room was clean, updated, and the bed comfortable. The staff was very friendly and helpful. I have to visit Alexandria often and it will be my new choice for a quiet stay
Séjour de 1 nuit en novembre 2023
Dannielle Rediresponse Specialist a répondu le 22 nov. 2023
Dear Jerry,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ALEXANDRIA LA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the newly renovated rooms that were clean and comfortable and the friendliness of our staff here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 – Excellent

Phillip

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very n8ce staff!!!
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Yogesh

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en novembre 2023
Dannielle Rediresponse Specialist a répondu le 14 nov. 2023
Hello Yogesh, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ALEXANDRIA LA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 – Excellent

Jerry

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en novembre 2023
Dannielle Rediresponse Specialist a répondu le 12 nov. 2023
Hello Jerry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ALEXANDRIA LA and I appreciate your 5/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 – Excellent

Rodney

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Newly renovated rooms were clean and spacious. Front desk staff were terrific. Outside areas are well lit and several security cameras.
Séjour de 1 nuit en novembre 2023
Oshane RediResponse Specialist a répondu le 7 nov. 2023
Dear Rodney, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN ALEXANDRIA LA regarding the cleanliness, staff and rooms. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 – Excellent

Ernest

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice girl behind the desk
Séjour de 1 nuit en novembre 2023
Mark Patel, General Manager a répondu le 10 nov. 2023
Hello, Valued Guest! We appreciate the feedback from your stay. We look forward to your future stay. Travel safely!

8/10 – Bien

Crisy

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Older motel that has been refurbished. Totally fine for a 1 night stay. Great price point for a pet friendly stay. Our toilet was running...but we took the lid off and adjusted the float. The floor could have used a mop as my feet were dirty after walking on it.
Séjour de 1 nuit en octobre 2023
Oshane RediResponse Specialist a répondu le 2 nov. 2023
Dear Crisy, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN ALEXANDRIA LA regarding the great price for a pet friendly experience. However, I do apologize for the lack of cleanliness you described, the condition of the toilet you highlighted along with the other issues mentioned. Feedback from our guests is always welcome as Red Roof strive's to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

8/10 – Bien

Thandolwenkosi

Points forts : Propreté, service et personnel
receptionist very nice
Séjour de 1 nuit en octobre 2023
Mark Patel, General Manager a répondu le 28 oct. 2023
Hello, Valued Guest! We appreciate the feedback from your stay. Thank you for choosing Red Roof of Alexandria, La. as your choice of lodging. We look forward to your future stay. Travel safely!

10/10 – Excellent

Bernard

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en octobre 2023
Mark Patel, General Manager a répondu le 28 oct. 2023
Hello, Valued Guest! We appreciate the feedback from your stay. Thank you for choosing Red Roof of Alexandria, La. as your choice of lodging. We look forward to your future stay. Travel safely!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Mark Patel, General Manager a répondu le 25 oct. 2023
Hello, Valued Customer! Thank you for providing feedback on your stay. We look forward to your future stay.

10/10 – Excellent

John

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Trish was warm and welcoming when I arrived. The room was clean and comfortable. The shower had excellent pressure and temperature. Everything I hope for in an overnight stop.
Séjour de 1 nuit en octobre 2023
Recordo Rediresponse Specialist a répondu le 20 oct. 2023
Hello John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ALEXANDRIA LA. It's thrilling to hear you had a great experience at our clean and comfortable location. We appreciate your comments, especially regarding your highlight of the hospitable service that was extended. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services Once more, thank you for posting your review. We look forward to having you visit with us again in the future. Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 – Excellent

Edward

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Air conditioning won’t let u set so room gets hot
Séjour de 1 nuit en octobre 2023
Recordo Rediresponse Specialist a répondu le 18 oct. 2023
Hello Edward,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN ALEXANDRIA LA. It's great to see you enjoyed your stay, resulting in a 5/5 score. I'm sorry to hear that you had issues operating our AC. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 – Excellent

Jeff

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
Carla Red Roof Management a répondu le 7 oct. 2023
Hello Jeff, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Alexandria, LA and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

10/10 – Excellent

Veronica

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023
Mark Patel, General Manager a répondu le 27 sept. 2023
Thank you for providing feedback on your stay! We look forward to your future stay! Travel safely!

4/10 – Médiocre

Tomekia

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
The hotel was clean. However they have an infestation of crickets. During my 2 night stay , killed more than 20 crickets. Terrible
Séjour de 2 nuits en septembre 2023
Linton Red Roof Management Rediresponse Specialist a répondu le 22 sept. 2023
Dear Tomekia.Thank you for telling us about your recent visit to RED ROOF INN ALEXANDRIA LA. I was happy to read that our clean room pleased you. However, I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

8/10 – Bien

Cedric

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pricing
Séjour de 1 nuit en septembre 2023
Linton Red Roof Management Rediresponse Specialist a répondu le 18 sept. 2023
Dear Cedric,Thank you for telling us about your recent visit to RED ROOF INN ALEXANDRIA LA. I was happy to read you were fond of our pricing. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 – Excellent

Lisa

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I loved my experience but the crickets was a lot lol Will stay again though. Staff was friendly and accommodating.
Séjour de 3 nuits en septembre 2023
Linton Rediresponse Specialist a répondu le 12 sept. 2023
Dear Lisa,Thank you for telling us about your recent visit to the Red Roof Inn Alexandria, LA. I was delighted to read that our friendly staff met your needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

10/10 – Excellent

Teri

Séjour de 1 nuit en septembre 2023
Mark Patel, General Manager a répondu le 12 sept. 2023
Thank you for providing feedback on your stay! We look forward to your future stay! Travel safely!

10/10 – Excellent

George

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Renovated. Walking distance from a late night diner and bar.
Séjour de 1 nuit en septembre 2023
Chevanese RediResponse Specialist a répondu le 8 sept. 2023
Hello George, We appreciate your comments regarding your recent stay at the Red Roof Inn Alexandria, LA. We are delighted to read that you enjoyed our recently renovated hotel and it's convenience. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 – Excellent

Scott

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023
Mark Patel, General Manager a répondu le 26 août 2023
Thank you for providing feedback on your stay. We look forward to your future stay.

10/10 – Excellent

Christopher

Séjour de 1 nuit en août 2023
Mark Patel, General Manager a répondu le 3 sept. 2023
Thank you for providing feedback on your stay. We appreciate you and look forward to your future stay.

10/10 – Excellent

Eric

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The room was cheap and a lot nicer than I expected for the price.
Séjour de 1 nuit en août 2023
Linton Rediresponse Specialist a répondu le 5 août 2023
Dear Eric,Thank you for telling us about your recent visit at the Red Roof Inn Alexandria, LA. It's great to read that our value-based rooms exceeded your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist

8/10 – Bien

Teranee

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great room for a great price! Very clean!
I was worried with the cheap price that we would get some run down room, but I was mistaken. Our stay at Red Roof was great! The service and staff were fantastic and very friendly. The room was clean and very modern looking! The price was even better! My only complaints was that the room was very hot at night! Of course it was 100 degrees outside when we stayed. Also, the fridge made horrible clicking noises all day long. It was very annoying. Also the floors were a little dirty. I assume because the rooms were so new there wasn’t time to mop beforehand. Overall, I would stay here again. Thanks!
Séjour de 3 nuits en juillet 2023
Chevanese RediResponse Specialist a répondu le 2 août 2023
Dear Teranee,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Alexandria, LA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of your room, our hospitable staff that provided you with great service and our budget friendly rates. However, you highlighted that the floors weren't thoroughly cleaned, the temperature of the room wasn't to your liking and the refrigerator was faulty. Nevertheless, our team is committed to satisfying our guests, so we are very thankful for your feedback.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely, Chevanese RediResponse Specialist

10/10 – Excellent

Katie

Séjour de 3 nuits en juillet 2023
Mark Patel, General Manager a répondu le 25 août 2023
Thank you for providing feedback on your stay. We look forward to your future stay.

10/10 – Excellent

andrew

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Good Refurb.
Nicely refurbished Motel. Very helpful staff. Would atay again if passing through.
Séjour de 1 nuit en juillet 2023
Mark Patel, General Manager a répondu le 28 juill. 2023
Thank you for providing feedback on your stay! We look forward to your future stay! Travel safely!

10/10 – Excellent

barbara

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
Mark Patel, General Manager a répondu le 28 juill. 2023
Thank you for providing feedback on your stay! We look forward to your future stay! Travel safely!

10/10 – Excellent

Winston

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A/C did not cool and bed was uncomfortable. Room was neat and clean.
Séjour de 1 nuit en juillet 2023
Mark Patel, General Manager a répondu le 23 juill. 2023
Thank you for providing feedback. We will do our best to make your future stay enjoyable.

10/10 – Excellent

Michael

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We stayed at this property for 2 nights. The staff was friendly and the location was convenieint. The room was clean and comfortable.
Séjour de 2 nuits en juillet 2023
Antonio,RediResponse Specialist a répondu le 21 juill. 2023
Dear Michael,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN ALEXANDRIA LA. It’s great to hear that you found our property to be clean and conveniently located in addition to our staff being friendly. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

10/10 – Excellent

Lastanza

Voyage en groupe, Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en juillet 2023
Antonio,RediResponse Specialist a répondu le 18 juill. 2023
Hello Lastanza, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ALEXANDRIA LA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

10/10 – Excellent

Christy

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent Staff
Our stay was a perfect one night stay on our way to our final destination. The staff was amazing(friendly and helpful)! Our rooms were clean (love the shades). Close to food and shopping. We'd definitely stay here again if we come back through Alexandria.
Séjour de 1 nuit en juillet 2023
Devorine RediResponse Specialist a répondu le 11 juill. 2023
I appreciate your comments regarding your recent stay at the Red Roof Inn Alexandria, LA, Christy. I am happy that to hear that your stay was a perfect one night stay. It's great to hear that you were pleased with our rooms, our location and our staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist

10/10 – Excellent

Fred

Séjour de 1 nuit en juillet 2023
Mark Patel, General Manager a répondu le 28 juill. 2023
Thank you for providing feedback on your stay! We look forward to your future stay! Travel safely!

10/10 – Excellent

Jacquelyn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
CB
Séjour de 2 nuits en juillet 2023
Carla Red Roof Management a répondu le 6 juill. 2023
Hi Jacquelyn,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ALEXANDRIA LA and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thanks again and we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 – Bien

Julien

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en juillet 2023
Carla Red Roof Management a répondu le 6 juill. 2023
Hi Julien, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Alexandria, LA and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thanks again we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,CarlaRed Roof Management RediResponse Specialist

4/10 – Médiocre

David

Points faibles : Propreté
Séjour de 1 nuit en juillet 2023
Carla Red Roof Management a répondu le 5 juill. 2023
Hi David, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Alexandria, LA and I are sorry you had a less than satisfactory experience which prompted your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 – Bien

Lacy

Points forts : Propreté, service et personnel
Séjour de 1 nuit en juin 2023
Mark Patel, General Manager a répondu le 2 juill. 2023
Thank you for choosing Red Roof of Alexandria, La. as your choice of lodging. We appreciate your valued feedback and look forward to your future stay. Travel safely!

8/10 – Bien

William

Points forts : Service et personnel
Séjour de 1 nuit en juin 2023
Recordo Rediresponse Specialist a répondu le 28 juin 2023
Hello William, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ALEXANDRIA LA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

4/10 – Médiocre

Chelsea

Voyage en famille
Points forts : Propreté
Points faibles : État et installations de l’hébergement, confort de la chambre
Séjour de 2 nuits en juin 2023
Devorine RediResponse Specialist a répondu le 27 juin 2023
Dear Chelsea,Thank you for rating your recent stay. I was disheartened to see your stay resulted in a 2/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again for choosing Red Roof Inn Alexandria, LA and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

10/10 – Excellent

Linda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was great
Séjour de 2 nuits en juin 2023
Devorine RediResponse Specialist a répondu le 27 juin 2023
Hi Linda!Thank you for your response. I am ecstatic to hear to that our staff was great. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thank you for choosing Red Roof Inn Alexandria, LA. We hope to see you again soon.Sincerely,Devorine RediResponse Specialist