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Reviews of Motel 6 Albuquerque, NM - North

2 out of 5
Motel 6 Albuquerque, NM - North
8510 Pan American Freeway Northeast, Albuquerque, NM

Reviews

7.0

Good

Rating 10 - Excellent. 246 out of 1008 reviews" "
Rating 8 - Good. 321 out of 1008 reviews" "
Rating 6 - Okay. 182 out of 1008 reviews" "
Rating 4 - Poor. 130 out of 1008 reviews" "
Rating 2 - Terrible. 129 out of 1008 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebekah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been my favorite motel for years when I go on business trips. The staff is friendly and it feels safe.
Stayed 1 night in Feb 2024

8/10 Good

George

Liked: Cleanliness, staff & service
Disliked: Amenities
The ice maker was not working
Stayed 1 night in Mar 2024

4/10 Poor

Irene

Travelled with partner
Disliked: Property conditions & facilities
No ice. Front door broken. Shady area
Stayed 1 night in Mar 2024

2/10 Terrible

joe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A bad place to stay the bathroom sink just very dribble water the ice machine was out of order you could not access the back door with your key card.Just a terrible place to spend the night.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 20, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Allan

Disliked: Cleanliness, amenities, property conditions & facilities
This place was a place lay your head but it is run down big time , dirty , broken down amenities, the pool looked like we should put gold fish in it , there is so much dog poop all round the outside, the front doors that is your first impression I believe is plexi glass with tape.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 20, 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Okay

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was what you expect of a cheap Motel bed tv toilet and shower nothing more
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 13, 2024
Hi KarenThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Jerry

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Jerry,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

Shelby

Disliked: Amenities, property conditions & facilities
They have smoking rooms, that should tell you everything you need to know.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Hope

Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Front desk staff really cool
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi John,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Okay

Peggy

Ice machine was broke. Luggage trolley was missing. Front desk staff was not friendly
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Peggy, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

4/10 Poor

sonia

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The bathroom door wouldn’t close the lock was broken, the toilet had no water. Overall the hotel was dirty
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience checking in and the only issue was the ice machine is broken. Tina at the front desk smiled! Thanks!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Steve

Liked: Property conditions & facilities
Clean priced right convenient good bed
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Steve, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Ricardo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

malissa

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Isaac

Stayed 4 nights in Nov 2023

4/10 Poor

Austin

Travelled with family
Disliked: Amenities, property conditions & facilities
This was a typical Motel 6. Nothing great. Property is a little run down and Rough. The side doors to this property never locked during the day or night, so anyone could enter the hotel through side doors. Low security. Our heater in our room would shake and make a loud screeching noise every time it came on, making it hard to sleep. There were people hanging outside the building most the night, and returning late at night made us uneasy walking back to our room. We have stayed here before, but this time was a little worse than usual.
Stayed 3 nights in Nov 2023
Response from Nancy Y. on Dec 13, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Vladislav

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. What else do you want from a budget hotel?
Stayed 1 night in Nov 2023

8/10 Good

Lesley

Liked: Property conditions & facilities, room comfort
Not bad for a quick stay
Front desk check in was not very friendly at all. Bathroom a bit dirty, but not horrible. Nice remodel so it is better. Need updated vending machines. Snack only takes coins?
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Lesley, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Dawnette

Business traveller
Liked: Staff & service
I like how convenient of an area it is. Staff are friendly.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room seemed clean. Beds were firm but generally comfortable. Room on back overlooking pool was quiet except for occasional people in hall. Housekeeping was in daily. Some towels were very nice. Elevator was fairly fast which helped as the stays are somewhat inconvenient. Generally happy with my stay. It's on a one way outer road, so there can be a bit of looping around the block to get to/from hotel.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi GaryThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

John, Belvidere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

laura M

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Yolanda C

Stayed 4 nights in Oct 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
area is borderline "good area" but.... the rooms are very small and basic. Stayed for balloon festival, and would reccommend, but note - you aren't getting a microwave, or a refrigerator. You have a room and bed with a tv, and great view. Try tin can alley near by. We loved the location of the hotel.
Stayed 4 nights in Oct 2023
Response from Nancy Y. on Oct 27, 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff were all very pleasant, helpful and welcoming. The entire hotel had a fresh, clean smell and my room was very clean. I felt safe and secure. It has all the basics but no frills. Overall, it was an excellent experience.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 27, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Angela

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

Víctor

Stayed 1 night in Oct 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was close to the balloon fiesta. That we did not have a refrigerator or a microwave in our room and no table
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 27, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Kathy, Westminster

Liked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is a tired motel but what you would expect from a Motel 6
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 27, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Ruth, Window Rock

Travelled with partner
Quick check in
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 27, 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, you can tell they like their jobs and they work great together as a team. All were helpful and kind. Very clean and close to the balloon fiesta. The only complaint is that if you are in room 110, there are vents that go straight out to the smoking section and you can actually see through straight outside so that room smells like smoke when they are smoking out there. ewww They should block out those vents somehow. Everything else was great.
Stayed 3 nights in Oct 2023
Response from Nancy Y. on Oct 27, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT TEAM!!
customer service was exceptional!!!!!
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and knowledgeable staff!
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Stay
Hotel is very clean and in one of the better parts of town. Very good location.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
It was a good stay. Wish there was more than 1 pillow for each person.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 11, 2023
Hi Traveler,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

LENEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Frank Amodemo

Liked: Staff & service
Disliked: Amenities
Easy to get to
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 11, 2023
Hi Frank,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Tawny

Stayed 3 nights in Sep 2023

4/10 Poor

Rudolfo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Rudolfo,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Harold

Business traveller
Disliked: Amenities, property conditions & facilities
Room was fairly clean. Cigarette burns on the bathtub. The elevator wasn’t working. Wi-Fi was down. The laundromat was broke as well. Got woke up at 3am to a burglar alarm going off at the property next door. It’ll be a cold day in hell before this motel gets any more money from me
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 11, 2023
Hi Harold,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
When checking in was told the elevator was not working. I was unable to open the door to the room because both the key fob and the door handle did not work had to walk all the way back to the front desk. The bathroom faucet was hard to open to get any water. The shower had a very slow drain. The property just seemed dirty and very poorly kept. I was very dissatisfied with my stay!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 14, 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6