8510 Pan American Freeway Northeast, Albuquerque, NM
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A bad place to stay the bathroom sink just very dribble water the ice machine was out of order you could not access the back door with your key card.Just a terrible place to spend the night.
joe
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 20, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
This place was a place lay your head but it is run down big time , dirty , broken down amenities, the pool looked like we should put gold fish in it , there is so much dog poop all round the outside, the front doors that is your first impression I believe is plexi glass with tape.
Allan
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 20, 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6
It was what you expect of a cheap Motel bed tv toilet and shower nothing more
Karen
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 13, 2024
Hi KarenThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
They have smoking rooms, that should tell you everything you need to know.
Shelby
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Response from Brand Experience Team on Feb 28, 2024
Hi John,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
6/10 Okay
Peggy
Feb 8, 2024
Ice machine was broke. Luggage trolley was missing. Front desk staff was not friendly
Peggy
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Peggy, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6
The bathroom door wouldn’t close the lock was broken, the toilet had no water. Overall the hotel was dirty
sonia
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
10/10 Excellent
Verified traveller
Travelled with family, Business traveller, Travelled with pets
This was a typical Motel 6. Nothing great. Property is a little run down and Rough. The side doors to this property never locked during the day or night, so anyone could enter the hotel through side doors. Low security. Our heater in our room would shake and make a loud screeching noise every time it came on, making it hard to sleep. There were people hanging outside the building most the night, and returning late at night made us uneasy walking back to our room. We have stayed here before, but this time was a little worse than usual.
Austin
Stayed 3 nights in Nov 2023
Response from Nancy Y. on Dec 13, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Front desk check in was not very friendly at all. Bathroom a bit dirty, but not horrible. Nice remodel so it is better. Need updated vending machines. Snack only takes coins?
Lesley
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Lesley, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6
6/10 Okay
Dawnette
Business traveller
Oct 29, 2023
Liked: Staff & service
I like how convenient of an area it is. Staff are friendly.
Dawnette
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
Room seemed clean. Beds were firm but generally comfortable. Room on back overlooking pool was quiet except for occasional people in hall.
Housekeeping was in daily. Some towels were very nice.
Elevator was fairly fast which helped as the stays are somewhat inconvenient. Generally happy with my stay.
It's on a one way outer road, so there can be a bit of looping around the block to get to/from hotel.
Gary
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi GaryThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
area is borderline "good area" but.... the rooms are very small and basic. Stayed for balloon festival, and would reccommend, but note - you aren't getting a microwave, or a refrigerator. You have a room and bed with a tv, and great view. Try tin can alley near by. We loved the location of the hotel.
Melissa
Stayed 4 nights in Oct 2023
Response from Nancy Y. on Oct 27, 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
The reception staff were all very pleasant, helpful and welcoming. The entire hotel had a fresh, clean smell and my room was very clean. I felt safe and secure. It has all the basics but no frills. Overall, it was an excellent experience.
Kathleen
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 27, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
It is a tired motel but what you would expect from a Motel 6
Timothy
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 27, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
6/10 Okay
Ruth, Window Rock
Travelled with partner
Oct 12, 2023
Quick check in
Ruth
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 27, 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
Great staff, you can tell they like their jobs and they work great together as a team. All were helpful and kind. Very clean and close to the balloon fiesta. The only complaint is that if you are in room 110, there are vents that go straight out to the smoking section and you can actually see through straight outside so that room smells like smoke when they are smoking out there. ewww They should block out those vents somehow. Everything else was great.
christina
Stayed 3 nights in Oct 2023
Response from Nancy Y. on Oct 27, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
Hotel is very clean and in one of the better parts of town. Very good location.
Verified traveller
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
It was a good stay. Wish there was more than 1 pillow for each person.
Verified traveller
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 11, 2023
Hi Traveler,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6
Room was fairly clean. Cigarette burns on the bathtub. The elevator wasn’t working. Wi-Fi was down. The laundromat was broke as well. Got woke up at 3am to a burglar alarm going off at the property next door. It’ll be a cold day in hell before this motel gets any more money from me
Harold
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 11, 2023
Hi Harold,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
When checking in was told the elevator was not working. I was unable to open the door to the room because both the key fob and the door handle did not work had to walk all the way back to the front desk. The bathroom faucet was hard to open to get any water. The shower had a very slow drain. The property just seemed dirty and very poorly kept. I was very dissatisfied with my stay!
Verified traveller
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 14, 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6