Reception

Reviews of Hampton Inn Albany-Wolf Road (Airport)

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1003 reviews" "
Rating 8 - Good. 350 out of 1003 reviews" "
Rating 6 - Okay. 99 out of 1003 reviews" "
Rating 4 - Poor. 34 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Dan,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I checked in at 3:30 Saturday, March 9th and the young man at the front desk was courteous, and answered my questions (shuttle, walking distance restaurants, coffee hours). He is an excellent ambassador for this hotel! Good hiring, and I know how hard it is to find, train and keep excellent staff… 47 yrs experience. Tom Moser
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Thomas,We appreciate your positive feedback on our front desk staff's service and hospitality. It's great to hear that he was able to assist you with your inquiries effectively and represent our hotel well. Thank you for acknowledging the value of dedicated team members like him, which truly enhances our guests' experience. Your recognition means a lot!

10/10 Excellent

cathleen

Travelled with partner
Great location. Property was maintained .
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Hello cathleen,We're glad to hear you enjoyed our hotel's convenient location and well-kept facilities. Your feedback is valuable to us, and we appreciate you taking the time to share your experience.

8/10 Good

Dawn, Albany

Liked: Cleanliness, amenities, property conditions & facilities
There was an issue checking in my mother, whom we had purchased a room for close to our home. The person at the front desk left my mother standing there while I had to drive to the hotel to deal with the issue. He told me to call Expedia, and Expedia told me to deal with the hotel. I was told Expedia never added my mother's name to the reservation, so they would not check her in. Also, they would not cancel the reservation so my mother could check herself in. Overall, the stay was fine, but it started out frustrating when we were trying to make everything easier by getting a space for my mother to comfortably stay the night. (My mother is in her 70s)
Stayed 1 night in Feb 2024
Response from Manager on Feb 16, 2024
Hello Dawn,Thank you for bringing this to our attention. We apologize for any inconvenience experienced during check-in. We strive to provide a smooth and efficient process for all our guests, and we are sorry that we fell short in this instance. We appreciate your feedback and will address this with our staff to ensure it does not happen again. We hope you enjoyed the rest of your stay and appreciate your understanding in this matter.

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Manager on Feb 13, 2024
Hello chris,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Brian,Thank you for taking the time to share your feedback with us. We appreciate your kind words and are thrilled to hear that you had a pleasant stay at our hotel. If there is anything else we can assist you with in the future, please feel free to reach out to us.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
near the airport and very clean
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Tim,Thank you for sharing your experience with us. We appreciate your positive feedback regarding our convenient location near the airport and the cleanliness of our hotel. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall, just had a slightly smelly room.
Stayed 1 night in Jan 2024
Response from Manager on Jan 29, 2024
Hello Jeremy,Thank you for sharing your feedback regarding your recent stay. We appreciate your positive overall experience. We apologize for any inconvenience caused by the odor in your room. Our team will investigate this further to ensure it does not happen again. Your input helps us improve, and we hope to welcome you back in the future for an even better stay.

10/10 Excellent

Geraldine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Geraldine,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future for another exceptional stay. Safe travels!

10/10 Excellent

Paul

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Jan 10, 2024
Hello Paul,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We appreciate your kind words and hope to have the pleasure of serving you again in the future. Please don't hesitate to reach out if there's anything else we can assist you with.

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
Loved the hotel ! Friendly staff , shuttle to and from hotel to airport very helpful .Being able to leave my car while gone very heldful
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Jo,Thank you for your positive feedback! We're delighted to hear that you enjoyed our friendly staff and found our shuttle service to be helpful. We also appreciate that our complimentary parking option was convenient for you. We hope to welcome you back in the near future for another excellent stay.

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello elizabeth,Thank you for your kind words about our clean facilities and friendly staff. We strive to provide a comfortable and pleasant experience for all our guests. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I did not have any cups for coffee or water in the room.
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Brian,Thank you for bringing this matter to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and have shared it with our team for immediate improvement. Should you have any further concerns, please do not hesitate to contact our management directly. We value your patronage and hope to welcome you back for a more enjoyable experience.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Peter,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and are delighted to hear that you had a wonderful experience with us. If you have any other comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon for another exceptional stay!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Amy,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there is anything we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back in the future for another excellent stay.

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so satisfied with my stay the property was clean. The beds were clean & comfortable. The staff was nice. This was a great hotel all around!
Stayed 2 nights in Dec 2023
Response from Manager on Dec 24, 2023
Hello michelle,Thank you for your kind review! We are delighted to hear that you found our property clean and our beds comfortable. Our team takes great pride in providing excellent service, so your compliment about our staff is greatly appreciated. We hope to have the pleasure of welcoming you back in the future for another great stay!

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Carrie,We appreciate you choosing our hotel for your stay and taking the time to rate your experience. We strive to provide excellent service, so if you encountered any issues during your stay, we encourage you to reach out to us directly. We hope to welcome you back in the future and exceed your expectations.

10/10 Excellent

Colleen

Stayed 2 nights in Nov 2023
Response from Manager on Dec 24, 2023
Hello Colleen,Thank you for staying with us! We are thrilled to hear that you had an excellent experience during your stay. We hope to welcome you back soon for another wonderful stay.

6/10 Okay

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Dec 24, 2023
Hello Jeanne,We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns about your experience, please feel free to reach out to us directly. We value your input and would be grateful for the opportunity to address any issues you may have encountered.

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was all OK we will stay there again
Stayed 1 night in Nov 2023
Response from Manager on Dec 24, 2023
Hello Chuck,Thank you for choosing our hotel for your stay! We appreciate your feedback and are delighted to know that you had a satisfactory experience. We look forward to welcoming you back in the future. If you have any further questions or concerns, please don't hesitate to reach out to us.

8/10 Good

Verified traveller

Clean and comfortable but too noisy in our room
Clean and comfortable. We had a room over the lobby so a lot of noise from car doors opening and closing, bus backup siren during the night, car stereo sounds.
Stayed 2 nights in Nov 2023
Response from Manager on Dec 24, 2023
Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our hotel clean and comfortable. We apologize for any inconvenience caused by the noise disturbance you experienced during your stay. Our team is always working to ensure a peaceful environment for our guests, and we appreciate your insights.

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Clean, cozy room. Friendly staff.
Stayed 2 nights in Nov 2023
Response from Manager on Dec 24, 2023
Hello Janine,Thank you for taking the time to share your positive experience with us! We're glad to hear that you found our rooms clean and cozy, and that our staff was friendly. We strive to provide exceptional service to all of our guests, and we're pleased that we met your expectations. We hope to welcome you back again in the future for another enjoyable stay.

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Dec 24, 2023
Hello Darcy,Thank you for choosing our hotel for your stay! We're glad to see that you had a positive experience with us. If you have any other suggestions or comments, we encourage you to reach out to us directly so we can continue to improve our services. We hope to welcome you back in the future!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. But hard to maneuver the parking lot as they were working on it.
Stayed 2 nights in Oct 2023
Response from Manager on Dec 24, 2023
Hello Anne,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the parking lot. We apologize for any inconvenience this may have caused during your visit. Guest satisfaction is important to us, and we appreciate your understanding during our improvement process.

10/10 Excellent

Hope

Stayed 1 night in Oct 2023
Response from Manager on Dec 24, 2023
Hello Hope,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience during your time with us. We strive to provide exceptional service and amenities to all our guests. If you have any further feedback or would like to share any specific highlights from your stay, please feel free to reach out to us. We hope to welcome you back in the future for another wonderful stay!

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Needed a quick place to stay for one night. This hotel was perfect.
Stayed 1 night in Oct 2023
Response from Manager on Dec 24, 2023
Hello Richard,Thank you for choosing our hotel for your recent stay! We're delighted to hear that your experience was perfect. Should you require accommodations in the future, we would be thrilled to welcome you back.

10/10 Excellent

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for early morning departure from Albany Airp
Their airport shuttle is available from 4am which was wonderful as getting a cab or Uber at that hour is nearly impossible for my 6am international flight. They are less than 10 minutes from the passenger drop off point.
Stayed 1 night in Oct 2023
Response from Manager on Dec 24, 2023
Hello Mary Beth,Thank you for your feedback regarding our convenient airport shuttle service. We're glad it was able to accommodate your early morning flight and provide a hassle-free transportation option. Being in close proximity to the passenger drop off point is another advantage we strive to offer our guests. We appreciate your comments and hope to welcome you back in the future.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Thanks
Stayed 1 night in Oct 2023
Response from Manager on Dec 24, 2023
Hello Nick,Thank you so much for your positive feedback! We are thrilled to hear that you had a great stay with us. It was a pleasure having you as our guest, and we hope to welcome you back in the future for another wonderful experience.

10/10 Excellent

Burton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great but the driveway is full of potholes with some of them deep and large.
Stayed 1 night in Oct 2023
Response from Manager on Dec 24, 2023
Hello Burton,Thank you for staying with us and for your feedback regarding the driveway. We appreciate your kind words about the hotel. Your comments have been duly noted, and we will share them with our maintenance team for their attention. We value your input as it helps us improve our guests' overall experience.

6/10 Okay

Guy

Liked: Staff & service, property conditions & facilities
Bed has definitely outlived its life expectancy. Otherwise, our stay was good.
Stayed 1 night in Oct 2023
Response from Manager on Dec 24, 2023
Hello Guy,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that overall you had a good experience. We apologize for any inconvenience caused by the condition of the bed and value your input, which helps us improve. We hope to have the opportunity to provide you with a more comfortable stay in the future.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 2 nights in Oct 2023
Response from Manager on Dec 24, 2023
Hello Jeff,Thank you for choosing our hotel for your stay near the airport. We appreciate your feedback and we are glad to hear that our location was convenient for you. We strive to provide a comfortable experience for our guests. If there is anything else we can assist you with in the future, please feel free to reach out to us.

6/10 Okay

Jean-Francois

Liked: Cleanliness, staff & service
Staff was friendly. Hotel a little old but clean. Room very confortable and breakfast up to expected standard. Few details though, no cup for coffee in the room, no glass for water. They advertise as a destination charger for EV but there's only one charger. It was from a third party and it was not working. I finally had to go to a Tesla Supercharger to get a recharge.
Stayed 1 night in Oct 2023
Response from Manager on Dec 24, 2023
Hello Jean-Francois,Thank you for sharing your feedback with us. We're glad to hear that you found our staff friendly and that your room was comfortable and clean. We apologize for the inconvenience regarding the coffee cup and water glass. We appreciate your feedback and will take it into consideration for future improvements. We apologize for any inconvenience caused by the EV charger. While we do offer a destination charger, it is maintained by a third party, and we apologize for any inconvenience caused by its non-functionality. We appreciate your understanding and hope to welcome you back in the future for a better experience.

8/10 Good

Vernea

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Manager on Dec 24, 2023
Hello Vernea,Thank you for choosing to stay at our hotel! We are delighted to hear that you had a great experience during your visit. If there is any additional feedback you would like to share, please don't hesitate to reach out to us. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Kelly

Liked: Amenities
Easy check in check out and rooms bathrooms updated. Air conditioning worked amazing.
Stayed 1 night in Oct 2023
Response from Manager on Dec 24, 2023
Hello Kelly,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our check-in and check-out process to be easy and that you were pleased with our updated rooms and bathrooms. It's great to know that the air conditioning met your expectations as well. We appreciate your kind feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Dec 24, 2023
Hello Raymond,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a great experience. We strive to provide exceptional service and a comfortable stay for all our guests. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another wonderful stay.

10/10 Excellent

laurie l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Dec 24, 2023
Hello laurie l,Thank you for your perfect rating! We are thrilled to hear that you had a wonderful experience at our hotel. We appreciate your support and hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
No rooms were available !!! And they gave me three rooms to open where they had people already
Stayed 1 night in Oct 2023
Response from Manager on Dec 24, 2023
Hello Miguel,We apologize for the inconvenience you experienced during your stay and understand your frustration. We strive to provide excellent service and it seems we fell short in this instance. We appreciate you bringing this matter to our attention and we have addressed it with our team to ensure it does not happen again in the future. Thank you for choosing our hotel and we hope to welcome you back for a more enjoyable stay.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Dec 24, 2023
Hello Gary,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a wonderful experience with us. We strive to provide excellent service and create memorable stays for all of our guests. Should you have any feedback or suggestions to share, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!

6/10 Okay

Fredrica

Travelled with family
Room maintenance
Not so good. The room we stayed was not up to part for the money I paid. Broken door stopper, tub clogged while taking shower, water did not go down the drain and probem with flushing the toilet.
Stayed 1 night in Sep 2023
Response from Manager on Dec 24, 2023
Hello Fredrica,Thank you for your feedback, we apologize for the inconvenience you experienced during your stay. We appreciate you bringing these matters to our attention. We strive to provide exceptional accommodations and we will address the maintenance issues you mentioned to ensure a better experience for our future guests.

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Yourself A Favor, Book Your Stay Here!
This was one of the better hotel experiences I’ve had in a while. The quality of the facility decor, the comfort and cleanliness of the room, the kindness and efficiency of the staff…. As a woman traveling alone, I felt completely comfortable, safe and content. The location is terrific with a great selection of stores and restaurants close by. Five stars!!!
Stayed 2 nights in Sep 2023
Response from Manager on Dec 24, 2023
Hello Lynn,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our facility decor, room comfort and cleanliness, as well as our staff's kindness and efficiency made your stay enjoyable. We always strive to ensure our guests feel comfortable and safe, especially those traveling alone. We're glad that our location was convenient for you with nearby stores and restaurants. We appreciate your five-star rating and hope to welcome you back in the future!

10/10 Excellent

Robert P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was nice rooms comfortable and breakfast was good! Suggestion wash the windows of lobby! So pretty with all Moms but cloudy looking out from Lobby.
Stayed 1 night in Sep 2023
Response from Manager on Dec 24, 2023
Hello Robert P,Thank you for taking the time to share your feedback with us. We're glad you had a positive experience with our staff, comfortable rooms, and enjoyable breakfast. We appreciate your suggestion about the lobby windows and will share it with our team. We strive to make our surroundings as pleasant as possible for our guests.

10/10 Excellent

Mary

Travelled with group
Lawn well mowed, abundance of trees and flowers - very welcoming. Would liked to have seen a couple more benches to relax on out doors.
Stayed 2 nights in Sep 2023
Response from Manager on Dec 24, 2023
Hello Mary,Thank you for your kind feedback on our well-maintained lawn and beautiful surroundings. We appreciate your suggestion for additional benches for outdoor relaxation and will take it into consideration for future improvements. We hope you had a pleasant stay and look forward to welcoming you back soon.

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Manager on Dec 24, 2023
Hello Laura,We are thrilled to hear that you had a fantastic stay at our hotel! We appreciate your positive review and are delighted that you were satisfied with our services. If you ever plan to visit again, please don't hesitate to reach out to us. We look forward to welcoming you back in the near future!

10/10 Excellent

Carl

Stayed 1 night in Sep 2023
Response from Manager on Dec 24, 2023
Hello Carl,Thank you for choosing our hotel for your stay. We are delighted to hear that you had such a wonderful experience during your time with us. It was our pleasure to provide you with exceptional service and a comfortable stay. We hope to welcome you back in the future for another great stay.

6/10 Okay

David

Liked: Staff & service, room comfort
Disliked: Cleanliness
Check it out 1st
When open the door there was a used wash cloth on the floor. When opened the refrigerator there was take out food half ate. Melded ice cream. In the bathroom no tissues. On the other hand the desk people were very nice and friendly. Hotel over all seemed to be clean. Ice only on 1st and 5th floors. Hotel is in a nice location.
Stayed 1 night in Sep 2023
Response from Manager on Dec 24, 2023
Hello David,Thank you for sharing your feedback with us. We're glad to hear that our staff provided friendly service and that you found the overall cleanliness of our hotel satisfactory. We apologize for any oversights you experienced regarding the cleanliness of your room and the missing tissues. We appreciate your comments about the location of our hotel and will take note of your feedback regarding the ice availability on certain floors. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel confortable sans prétention avec un accueil très chaleureux. Déjeuner continental bien. J’y retournerais sans problème.
Stayed 1 night in Aug 2023
Response from Manager on Dec 24, 2023
Hello Michel,Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre hôtel confortable. Nous sommes fiers d'offrir un accueil chaleureux à nos clients. Il est également agréable de savoir que vous avez apprécié le petit-déjeuner continental. Nous serions ravis de vous accueillir à nouveau lors de votre prochain voyage.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice 3 day stay. I just wish the rooms didn’t have carpeting. This results in a musty smell.
Stayed 3 nights in Aug 2023
Response from Manager on Dec 24, 2023
Hello John,Thank you for sharing your feedback with us. We appreciate knowing that you found our hotel to be clean and enjoyed your 3-day stay. We understand your concern about the carpeting and apologize for any inconvenience caused. We will pass your feedback along to our management team for their consideration.

4/10 Poor

Neil

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Manager on Dec 24, 2023
Hello Neil,We apologize if your recent experience at our hotel did not meet your expectations. We value your feedback and would appreciate if you could reach out to us directly to discuss any concerns you may have had. We always strive to improve and ensure our guests have a great stay.

8/10 Good

JEFFREY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly place, Only negative comment would be the parking lot is a complete mess - needs paving.
Stayed 1 night in Aug 2023
Response from Manager on Dec 24, 2023
Hello JEFFREY,Thank you for your feedback regarding the cleanliness and friendliness of our hotel. We appreciate your comments and will share them with our team. We apologize for any inconvenience caused by the condition of our parking lot and will take your suggestion into consideration for future improvements.

10/10 Excellent

Antonio

Liked: Amenities
Clean
Stayed 4 nights in Aug 2023
Response from Manager on Dec 24, 2023
Hello Antonio,Thank you for bringing your cleanliness concerns to our attention. We strive to maintain a high standard of cleanliness and will address this with our housekeeping team. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for an improved experience.