This hotel is amazing; huge beautiful property. Located right at the winery rooms are big, comfortable, modern amenities and decor, great location & free group tour of winery included in stay. Winery is pretty & the elevator u take to your room is glass, allowing you to see the huge barrel room; cool design.
My disappointment was with service. Staff is pleasant but not outstanding. They do the basic & offer nothing else so a bit cold. My personal opinion is it is training & language. All desk staff could communicate in English but maybe because they are not comfortable communicating in English didn't provide a proper overview of property, amenities, wine tours or even ask if we knew of the wine brand, I guess they just were not as welcoming but don't let that deter you from this places it is a great value & I have no idea how a place of this standard is rated as a 1 star & not a 4, it has amenities & I would compare it to a Westin hotel room & aloft service stay. Parking is free & Internet is available In room. Laguardia is a pretty town about a 5minute drive from hotel & has plenty of restaurants for dinner but hotel also has a good restaurant but dinner is a set menu.