Food court

Reviews of Massara House

Massara House
Al Khobar Corniche, Al Khobar

Reviews

6.8
Rating 10 - Excellent. 8 out of 30 reviews" "
Rating 8 - Good. 6 out of 30 reviews" "
Rating 6 - Okay. 8 out of 30 reviews" "
Rating 4 - Poor. 5 out of 30 reviews" "
Rating 2 - Terrible. 3 out of 30 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Hazim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

10/10 Excellent

Tarique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent trip and we enjoyed our stay. Staff were very nice and friendly.
Stayed 1 night in Dec 2017

8/10 Good

TALAL

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Edward D, Safaniyah

Liked: Staff & service, room comfort
Good

10/10 Excellent

Yasser, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for money
Excellent

2/10 Terrible

marwan, a

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
The reception had me waiting for half an hour because he didn't receive my reservation according to him

2/10 Terrible

QG, Dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old run down hotel.....gloomy room
Pretty gloomy and sad

6/10 Okay

Jhesrel, KSA

Near to everywhere
Good and enjoy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Very Suite for Family with children
Good Things : its near the al - Cornish and food corner . Bad Things : the Room was disappointing, and seems its a little old . no breakfast facilities . bad smell in Suite Rooms and kitchen all the times that force us to buy smell killers to be used all the times :-( to be honest i will not try it again

4/10 Poor

Talal, Riyadh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Not so happy with employees. Gym supervisor was so rude and impolite, did not apologize after I complained.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant
Hotel staff was very friendly! The hotel is located close to the Corniche. The hotel itself is what I would describe as "old elegance." It's an older elegant hotel. The rooms are nicely appointed. The chairs are overstuffed and large...very comfortable for watching tv. The lobby was a hub of activity. FREE WI-FI!! I've stayed twice and will stay again when in Khobar.

10/10 Excellent

david, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, facilities, and location, I thought this was an excellent option. For those looking for a Holiday Inn, there will probably be some disappointment.

10/10 Excellent

ADNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فوق المتوسط
كل الخدمات و التسهيلات جيدة جداً ماعدا تنظيف الغرف ليس بشكل يومي كما هو موضح في موقعهم
Stayed 4 nights in Jun 2018

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i arrived early and the front desk prepared the room and let us in , the best in Khobar and i will stay in Massara house in any visit to Alkobar, also the food is delicious and reasonable price, thank you for the nice stay
Stayed 1 night in Aug 2017

4/10 Poor

Abdullatif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
الاثاث متواضع والاستقبال خدماته متوسطة
الفندق خدماته محدودة وهو عبارة عن شقق مفروشة ويوجد موظف مصري في الاستقبال تعامله سيئ جدا لكن الشقة مقبولة مقارنة بالسعر

6/10 Okay

Rami

Liked: Cleanliness
لاتوجد مواقف خاصة.

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جيدة جدا ... غير أن الانترنت سيئ للغاية

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

ali, السعودية

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
لا بأس به
الفندق لا بأس به ولكن قديم بعض الشيء ..الطاقم متجاوب السعر مبالغ فيه نسبة الى الفندق وقدمه .. نظام التكييف لا يدعم التدفئة .. قلة مواقف السيارات

6/10 Okay

Omran, السعودية

Liked: Cleanliness, staff & service
Disliked: Room comfort
فندق جيد
كانت هناك اعمال صيانة جارية في الفندق تسببت في ازعاجنا

10/10 Excellent

منصور, الرياض

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتازة

4/10 Poor

Eng. Abdurrhman, Al jubail

Disliked: Cleanliness, staff & service, property conditions & facilities
فندق قديم...
فندق سئ جدا... وقديم..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
مريع
من اسوءالفنادق وتصنيفي لهاليس فندق بل شقق مفروشه سيئه جدا

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

One Night Stay

Liked: Cleanliness
One night stay
My stay at the Massara House was just fair. The hotel has a convenient location. The appliances in the room were ok and I was amazed by the cable TV packege. I had never seen so many channels available. For me as a western, it was nice to see channels from all over the Middle East and Africa.The building needs some refurbishing. The decoration in the halls and mainly in the rooms is a little bit old and heavy and dark, for my taste. The room is small and due to that, the table that it is supposed to be for the using the notebook computer, for example, can't be used because it is just in front of the bathroom door. No room for the chair, so it becomes useless. The bed was big enough and it was confortable and clean. The thing I think really needs some attention from the manager is thebathroom. It is dark, not well cleaned and no blindex box for the shower, not even a curtain. You shower and the whole place gets wet. The clerck did not give me much attention during the check in because he was talking on the phone all the time. It is unconfortable because it feels like the conversation was more important than the customer. I couldn't check the hotel facilities because it was just an over night stay.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
別館に泊まらされて 電気はブレーカーでつける必要があるし 2泊目は部屋の掃除もしないでいた。少しひどいのではないかと思う。別館なら別館に宿泊になると書くべき!!!!