Note fondée sur 747 évaluations vérifiées
3,6 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 9 janv. 2024
na
Commentaires de Gestion de l’hôtel
11 janv. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Christian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLEVELAND - MEDINA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur vérifié
Publié le 12 juill. 2019
par Pauline et Réjean de Montréal
Très bon emplacement.
Publié le 24 avr. 2014 sur HotelsTrès bon emplacement pour un arrêt d'un soir. On trouve de tout dans les environs. Matelas un peu mou, oreiller un peu trop dur. Propreté bien.
par un voyageur vérifié
Publié le 8 sept. 2013 sur Hotels
par un voyageur vérifié de Auburn
Publié le 13 avr. 2024
Many food option very close. Close proximity to Lake Medina.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Keith,Thank you for taking the time to tell us about your experience at the Red Roof Inn Cleveland - Medina. It's great to see that you enjoyed your stay, resulting in a 5/5 score. You also mentioned how pleased you were as our hotel is close to lake Medina. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur vérifié
Publié le 9 avr. 2024
Staff very friendly and helpful.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear LaTonya, We are appreciative you took the time to tell us about your experience at the RED ROOF INN CLEVELAND - MEDINA and scoring us a perfect 5/5. At Red Roof, it is our aim to provide clean, value- based, home away from home stays and we are thrilled to have achieved that with your stay. It was a joy to read our staff was very friendly and helpful. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Please know that we valued guest and we appreciate your business with us.Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur vérifié
Publié le 6 avr. 2024
Very friendly and helpful staff. Rooms clean and comfortable. Great restaurants close and convenient. Would definitely stay again.
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello George, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cleveland - Medina. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful, the cleanliness and the convenience of the location met your expectations, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The team and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur vérifié
Publié le 5 avr. 2024
Commentaires de Gestion de l’hôtel
26 avr. 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cleveland - Medina and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
par un voyageur vérifié
Publié le 19 févr. 2024
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Robert. The staff and I at the Red Roof Inn Cleveland - Medina appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management
par un voyageur vérifié
Publié le 21 janv. 2024
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Jennifer, We at the RED ROOF INN CLEVELAND - MEDINA appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management
