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Reviews of Hôtel Birdy by HappyCulture

4 out of 5
Hôtel Birdy by HappyCulture
775 Rue Jean René Guillibert Gauthier de, la Lauzière, Aix-en-Provence, Provence, France

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 367 reviews" "
Rating 8 - Good. 120 out of 367 reviews" "
Rating 6 - Okay. 37 out of 367 reviews" "
Rating 4 - Poor. 15 out of 367 reviews" "
Rating 2 - Terrible. 5 out of 367 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
y
Response from Fabienne C Adjointe de Direction on Nov 2, 2023
Cher Christopher,nous vous remercions pour votre retour.Au plaisir

6/10 Okay

Arkadi

Business traveller
Rooms are pretty small. Breakfast selection is quite limited.
Stayed 1 night in Oct 2023
Response from Fabienne C Adjointe de Direction on Nov 2, 2023
Dear Arkadi,we thank you for your feedback,our breakfast is really very substantial, what more would you like to have to taste to satisfy you?Best Regards,

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located far from the city, if you don't have a car the taxi cost a fortune, but staff is very helpful and friendly.
Stayed 1 night in Sep 2023
Response from Fabienne C Adjointe de Direction on Sep 17, 2023
Dear Helen,we thank you for your feedback,and for the team.our hotel is located 10 minutes from Aix en Provence city by car.Best Regards

10/10 Excellent

Irene de

Travelled with partner
Liked: Staff & service, amenities
Average hotel room. Pool very nice. Dining pretty good. Convenient location from airport.
Stayed 1 night in Sep 2023
Response from Fabienne C Adjointe de Direction on Sep 17, 2023
Dear Irene,thank you for your feedback,Best Regards

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Fabienne C Adjointe de Direction on Aug 30, 2023
Dear John,many thanks for your nice feedback.We enjoyed your had a very good stay in our hotel.Best Regards,

10/10 Excellent

kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Fabienne C Adjointe de Direction on Aug 7, 2023
Cher Client,merci pour votre belle notation, nous sommes ravis de constater que votre séjour au Birdy vous a apporté une totale satisfaction.Au plaisir

10/10 Excellent

Ellissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern room. Very friendly staff.
Stayed 1 night in Jun 2023
Response from Fabienne C Adjointe de Direction on Jul 2, 2023
Dear Ellissa,thank you so much for your kindly feedback, and for the Birdy Team.Best Regards,

10/10 Excellent

Kulvinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Fabienne C Adjointe de Direction on Jul 2, 2023
Bonjour,merci pour votre belle notation,Au plaisir

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Fabienne C Adjointe de Direction on May 16, 2023
merci d'avoir séjourné dans notre établissement cher client et merci pour cette très belle notation.A la prochaine

10/10 Excellent

Jezer, American Fork

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with parking available on site. The food was very good. And it was really convenient location for our road trip. I would definitely stay again here.
Response from Fabienne C Adjointe de Direction on Mar 12, 2023
Dear Jezer,it's a real pleasure to read your feedback about your stay in our hotel, all the Team thanks you a lot,we waiting for you for your next visit in our beautiful Provence.Best Regards

10/10 Excellent

Simon

Stayed 1 night in Jan 2023
Response from La Direction on Jan 16, 2023
Cher Simon,merci ,votre satisfaction est notre réussite,au plaisir de vous faire vivre une nouvelle très bonne expérience au Birdy

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - prices and cleanliness- value. Brand new!
Response from La Direction on Jan 16, 2023
Dear Scott,many thanks for your feedback, it's a pleasure to read we could enjoy your stay.See you a next time

10/10 Excellent

Maxime

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy rooms, stylish. Very clean and friendly staff. Beautiful parc, pool and outdoor area.
Stayed 1 night in Dec 2022
Response from D ROUSSEAU - Directeur on Dec 29, 2022
Cher Maxime,Merci infiniment pour votre magnifique commentaire.Nous avons hâte de vous revoir.

10/10 Excellent

Verified traveller

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything great, loved the breakfast
Stayed 1 night in Oct 2022
Response from D ROUSSEAU - Directeur on Oct 30, 2022
Dear Nora,So many thanks for your review.We hope to see you soon again.Best regards,

8/10 Good

Florence and

Stayed 2 nights in Oct 2022

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Diego, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and nice service
Stayed 1 night in Aug 2022
Response from D ROUSSEAU - Directeur on Aug 9, 2022
Cher Diego, Un très grand merci pour votre avis. Nous sommes ravis que vous ayez apprécié votre séjour au Birdy.

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
My son and I stayed here for a couple of nights after the European rugby finals in Marseille.The room, the staff, the pool - everything was excellent and we’re hoping to stay here again when the Rugby World Cup takes place next year. Thank you Hotel Birdy 👍
Stayed 2 nights in May 2022
Response from D ROUSSEAU - Directeur on Aug 9, 2022
Dear Duncan, So many thanks for your review. It was a pleasure to be at your service during all your stay. We'll very happy to welcoming you again next year. Best regards.

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, good price, fun atmosphere, and fairly close to the airport. Definitely recommend!
Stayed 1 night in May 2022
Response from D ROUSSEAU - Directeur on Jun 23, 2022
Dear Guest, Many thanks for your review. We hope to welcoming you again.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from D ROUSSEAU - Directeur on Jun 23, 2022
Cher client, Merci pour votre généreuse note de 10/10. Nous avons hâte de vous recevoir à nouveau.

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is modern and attractive. Room was very clean, restaurant good.
Stayed 1 night in Oct 2021

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Sep 2021
Response from D ROUSSEAU - Directeur on Aug 18, 2022
Dear Guest, Thank you for your review. We hope to see you soon again.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family in France
Lovely hotel and friendly staff. Not much around the hotel as it's located within a industrial estate so a car is a must! Wasn't an issue for us as we were visiting family in the area.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were friendly and incredibly helpful.
Stayed 2 nights in Jul 2021
Response from D ROUSSEAU - Directeur on Aug 18, 2022
Dear Guest, Many thank for your review and your compliments for our team. We hope to see you again.

2/10 Terrible

Anil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
r
Bad hotel
Stayed 1 night in Sep 2020

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci Hotel Birdy
My friend and I stayed here for 1 week and thoroughly enjoyed our time. The decor was particularly an attraction for us. The staff were very accommodating and mannerable. It is about 15 minutes from Aix en Provence city, which is perfect for day or evening trips out. The food was delicious, so we would highly recommend spending time at the restaurant and we very much enjoyed a few cocktails made by the handsome bar man.
Stayed 7 nights in Aug 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Not a 4 stars
Rooms are ok but noisy because you hear constantly persons walking in the rooms upstairs. Restaurant is very average and Breakfast is poor and far far away from a 4 start hôtel standard. Attached is a photo of the scrambled eggs ! Would you eat that?
Stayed 3 nights in Jul 2020

10/10 Excellent

Thales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Very good hotel - clean, new, friendly staff, good location to have as a base to travel to small towns in the region by car
Stayed 3 nights in Jul 2020

10/10 Excellent

Rohit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, highly recommended
Good hotel, very comfortable, friendly staff. Plus has a nice swimming pool for relaxing.
Stayed 2 nights in Jul 2020

8/10 Good

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for getting to/from MRS airport
Great hotel for a 1 night stay about 20min drive from Marseille airport. The family room, with connecting rooms is perfect for families with enough room to be comfortable and store luggage. Clean, breakfast is decent, and staff is friendly. Would stay here again for an overnight stay before or after going to the airport.
Stayed 1 night in Dec 2019

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa opção perto do aeroporto de Marselha
O hotel é perto do aeroporto de Marselha e foi bem conveniente pois tínhamos um voo cedo. Apesar de ser em uma estrada o quarto era bem silencioso. O estacionamento era bem grande e foi fundamental porque chegamos tarde.
Stayed 1 night in Dec 2019

8/10 Good

premier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great decoration
Beautiful decoration
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean & conveniently located for foreigners to drive to & from various places of interests.
Stayed 3 nights in Oct 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay
A clean hotel with excellent service. Friendly staff and great food.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay on road trip
Located in a quiet location, a car is really a must if you plan to stay here. Seemed more a commercial/industrial area. Room was clean and comfortable with nice view of golf course. Restaurant had limited selection, so we chose to eat elsewhere.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Awesome place. Great pool and service.
Stayed 2 nights in Jul 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EBirdy!xcellent
The signage leading to the hotel is the best we have ever seen! Lovely hotel with excellent restaurant and staff. We thoroughly enjoyed our stay and highly recommend this hotel!
Stayed 1 night in Sep 2019

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Very helpful and accommodating staff. Room service was actually very good and quick! Very nice and relaxing atmosphere. Would definitely stay here again.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I simply loved!
I had a great stay with my partner, now I'm feeling completely renewed. Hotel location is amazing and the main thing is that it's far from the crazy city center or Marseille. Staff was great, swimming pool amazing and the comfort of the room was outstanding.
Stayed 4 nights in Aug 2019

8/10 Good

Hafþór Snær

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Aug 2019

6/10 Okay

Danielle

Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay that is close to Aix and the motorways. Very well priced that reflects that the property's location. Food was generally good although service at the Bar was a little slack. Beautiful and large pool and friendly staff
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decor was fun and aesthetically pleasing. Helpful staff at front desk; English was good! Pool was calm and clean. Dinner was excellent; fast and tasty!!
Stayed 2 nights in Jul 2019

10/10 Excellent

Yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Amazing.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Near Aix TGV station, free parking, nice staff
We just needed a hotel for a night before heading back to the Aix TGV train station for Paris. The hotel looked nice in the hotels.com photos, but located about 20k outside of Aix de Provence city centre. Check in was quick, but just one person at the check in desk, however it’s a very quiet hotel in an industrial park. We selected it because it had free parking (our rental car felt safe as they lock the parking lot at midnight), was close to the train station and rooms looked spacious. They were, but it’s obviously been retrofitted. It seemed newish with upgraded bathrooms and painted walls, but still felt dated in the elevators and hallways.
Stayed 1 night in May 2019

8/10 Good

Tamsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and I liked the decor. The buffet breakfast was €15 which wasn’t worth it. I was working in the industrial estate near the hotel, but apart from that, there was nothing around the hotel.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was everything we hoped it would be!
We loved this hotel experience. We rented a car to explore Provence and had no problem driving the 10 - 15 minutes to Aix-en-Provence.
Stayed 2 nights in Jul 2018