Estimado señor,Deseamos ofrecer algunas aclaraciones tras recibir su retroalimentación telefónica. Lamentamos que ciertos aspectos de su estancia no hayan cumplido con sus expectativas y queremos subrayar nuestro compromiso constante con la satisfacción de todos nuestros clientes.En cuanto a su solicitud de un plato cocinado en el momento durante el desayuno, nos disculpamos por no haber podido satisfacer tal petición. Nuestro desayuno es cuidadosamente preparado por nuestro pastelero y, al no contar con un restaurante en el lugar, nos enfocamos en ofrecer una selección de alta calidad que pueda ser servida de manera eficiente y uniforme a todos nuestros huéspedes. Creemos que mantener este nivel de servicio es fundamental para asegurar una experiencia agradable para todos los que eligen hospedarse con nosotros.En relación a los comentarios sobre nuestros productos de pastelería, queremos enfatizar que nuestro pastelero utiliza exclusivamente ingredientes locales de alta calidad. Nuestro desayuno ha sido frecuentemente elogiado, lo que nos llena de orgullo. Todo comentario es valioso y nos esforzamos en considerar todas las opiniones para mejorar continuamente.Confiamos en que en el futuro pueda reconsiderar su experiencia en nuestro hotel, redescubriendo los altos estándares de calidad y hospitalidad que nos caracterizan. Su satisfacción es nuestra prioridad y esperamos tener la oportunidad de demostrárselo nuevamente.

Thank you very much for your highly positive review! We are truly delighted to hear that your stay was almost perfect. Your feedback is invaluable to us.We strive for excellence in everything we do and would be grateful if you could share any suggestions or aspects that you think could further enhance your experience to achieve that top score. Your satisfaction is our top priority.

Reading such an enthusiastic review is a pleasure, and we are grateful that you chose to share your experience with us and the traveler community. We are delighted that you appreciated the beauty and comfort of our facilities, from the patio where one can relax while admiring the historic Valley of the Temples to the modern amenities of your room. Providing excellent service and an unforgettable experience is always our highest priority, and knowing that our staff contributed to making your stay enjoyable fills us with pride.Your satisfaction and your intention to return confirm our commitment to service excellence. We look forward to welcoming you back to the Colleverde Park Hotel, where the magical view of the ruins and the sea will await you.

We sincerely appreciate your high rating. Your satisfaction is our best reward. The entire team at Colleverde Park Hotel is delighted to know that we have met your expectations. Thank you for choosing us for your stay in Agrigento, and we hope to see you again.

Thank you for taking the time to share your feedback. We're thrilled to hear you enjoyed the hotel's location, cleanliness, and the beautiful views our garden offer. It's always rewarding to know that our guests have had a pleasant experience with us. We look forward to welcoming you back for another serene stay in the future.

Thank you for choosing DEL COLLEVERDE PARK Hotel and for taking the time to share your experience with us. We are pleased to hear that the location of our hotel was convenient for your visit to the Valley of the Temples.However, we are sorry to read that the room assigned did not meet your expectations regarding the view. We would like to clarify that the room type you booked is a Classic, as clearly indicated on our website and other booking platforms. Classic rooms do not offer a view of the temples; this feature is specific to our Superior rooms.Had we received a request about this before your arrival, we would have certainly done our best to propose alternatives based on availability.Regarding the price, we wish to emphasize that it is absolutely in line with the competition in the area, while also offering the convenience of a location close to the Valley of the Temples, something not all our competitors can boast.We highly value customer feedback and take every comment seriously as we aim to improve our offerings and services. If you have any further questions or suggestions, please do not hesitate to contact us.

Thank you for choosing DEL COLLEVERDE PARK Hotel and for sharing your experience with us. We are delighted to hear that you appreciated our location, the gardens, and the buffet breakfast.However, we are sorry to learn about the issue you encountered with the air conditioning in your room. We understand that this created discomfort during your stay and we sincerely apologize for the inconvenience.Unfortunately, technical malfunctions can sometimes occur. The fact that our hotel was fully booked made it impossible to change your room. We did our best by providing a portable air conditioning unit, although we recognize that this solution was not ideal.We would like to reassure you that the issue with the air conditioning was resolved the following day and that we are working to prevent future inconveniences of this kind.We highly value your feedback and take it seriously as we aim to improve our offerings and services. If you have any further questions or suggestions, please do not hesitate to contact us.

We are delighted to hear that you enjoyed your stay, especially the friendliness of our staff and the quality of our breakfast. Your compliments are greatly appreciated and motivate us to continue providing the highest level of service to our guests. We hope to have the pleasure of serving you again soon.

Thank you for your kind words! We are so pleased to hear that you loved our gardens. Our team works diligently to ensure they are a peaceful and beautiful oasis for our guests. We hope the gardens were a highlight in your stay and look forward to welcoming you back to enjoy them again.

Thank you for choosing the Colleverde Park Hotel for your recent stay and for taking the time to share your experience with us. We are pleased to hear that you enjoyed the excellent location, friendly staff and beautiful garden.However, we are sorry to hear that your experience did not completely live up to your expectations due to noise issues. I would like to assure you that we have taken significant soundproofing measures, including the installation of doors with high fire safety and soundproofing standards.I would like to point out that most of our rooms have been completely renovated with a modern design since March this year. We have chosen to keep some rooms in a more classical style to suit the various tastes of our guests. The next time you visit us, we will be happy to assign you one of our newly renovated rooms if you wish.Your comments on noise have been shared with our cleaning staff, who have been instructed to pay more attention to noise levels during their work.We thank you once again for your valuable feedback, which helps us to improve and offer an even better service. We look forward to having the opportunity to welcome you back to the Colleverde Park Hotel.

La ringraziamo infinitamente per aver scelto il Colleverde Park Hotel per il suo recente soggiorno e per aver dedicato del tempo a condividere la sua esperienza positiva con noi e con la comunità online.Siamo molto felici di sapere che ha apprezzato la nostra vicinanza al sito archeologico della Valle dei Templi, così come le nostre stanze spaziose e i servizi di pulizia. La colazione è un elemento fondamentale per iniziare la giornata nel modo giusto, e siamo lieti di aver soddisfatto le sue aspettative anche in questo aspetto.La sua soddisfazione è la migliore ricompensa per il nostro staff che lavora giorno dopo giorno per offrire un servizio impeccabile.Speriamo di aver il piacere di accoglierla nuovamente al Colleverde Park Hotel nel prossimo futuro.

Thank you for sharing your feedback regarding your stay at our Colleverde Park Hotel and for your high score of 4 out of 5. We're glad to know that your overall experience with us was positive.We apologize for the inconvenience you experienced with the air conditioning in your room. We understand how important a well-functioning air conditioning system is for a comfortable stay, especially in the warmer months. During the time of your visit, our neighborhood underwent electrical maintenance work, which unfortunately resulted in intermittent issues with our air conditioning and elevator systems.We would like to assure you that these were temporary issues and everything has returned to normal following the completion of the maintenance work. We deeply regret any discomfort this may have caused you during your stay.Your feedback is highly valuable to us as it helps us improve our services and facilities. We hope to welcome you back to our hotel in the future, and look forward to providing you with a seamless experience.

Dear valued customer,Thank you for taking the time to leave a ten-star rating for our hotel. We appreciate your feedback and are delighted to hear that you had a positive experience during your stay with us.We strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable stay. If there's anything specific you loved about your time at our hotel, we would be thrilled to hear more details.Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit. If there's anything else we can assist you with or if you have any suggestions for improvement, please feel free to reach out to us.Thank you once again for your support, and we hope to have the pleasure of serving you in the future.

Dear valued guest,Thank you so much for taking the time to share your wonderful review of our hotel! We truly appreciate your kind words and are thrilled to hear that you had an amazing experience.It brings us great joy to know that you found the outside grounds to be beautifully landscaped. We take great pride in maintaining a picturesque and well-maintained environment for our guests to enjoy. The efforts put into creating a visually appealing landscape are aimed at providing a serene and tranquil atmosphere.Additionally, we're delighted that you were captivated by the amazing view. Your feedback is highly valued, and it motivates us to continue providing exceptional service and maintaining the beauty of our surroundings. We look forward to welcoming you back in the future and creating more memorable experiences for you.

Dear Guest,Thank you very much for choosing Colleverde Park Hotel for your stay and for sharing your positive review! We are delighted to hear that you enjoyed the cleanliness of the room, the good breakfast, the friendly staff, and the convenient free parking right outside the hotel. We take pride in providing a service that meets your expectations.We continuously strive to ensure a clean and comfortable environment for our guests, and we are glad that you had a good experience in this regard. Moreover, it's encouraging to know that you found our hotel easily.We sincerely hope to welcome you back to Colleverde Park Hotel in the future. Please don't hesitate to contact us for any needs or requests during your next stay.

Dear Mr William,We are sorry to learn that you have left a negative review of our hotel without ever having stayed with us. We are further concerned that you did not provide any comments or specific reasons for your dissatisfaction. We would like to clarify some points regarding your booking and the associated conditions. When booking through Expedia, it is important to note that all details regarding changes and cancellations must be managed exclusively through the booking platform. As a hotel, we adhere to the policies and contractual terms set by Expedia, and we expect our guests to do the same.Furthermore, we would like to emphasize that in the case of late cancellation or no-show, it is common practice to charge the cost of the first night, as specified in the booking policies. These policies are established to ensure room availability for guests. and to compensate for any losses due to last-minute cancellations.If you believe there has been a misunderstanding or an error in your booking, we strongly recommend that you contact Expedia's customer service to resolve the issue. We are confident that they will be pleased to assist you in the best possible way.We are committed to providing high-quality service and ensuring a pleasant experience for all our actual guests. We appreciate constructive feedback and constantly strive to improve our services. We hope to have the opportunity to welcome you to our hotel in the future so that we can demonstrate our commitment to excellence.

Thank you for sharing your positive review about our establishment. We are happy to know that you enjoyed your stay with us. Your feedback is very important to us and encourages us to continue offering high quality service to our guests. We hope to welcome you back in the future. Thank you again and best wishes!

Dear Guest,Thank you for choosing our hotel and for sharing your experience with us. We are pleased to hear that overall you found our hotel fantastic and that you appreciated the convenient location in relation to the Valley of the Temples.We apologise that the air conditioning was not on during your stay. We are aware of the importance of a comfortable environment for our guests and understand that having to keep the window open may have been uncomfortable, especially on a windy day.However, we would like to point out that during this period there were several days with temperatures lower than seasonal averages, and there were requests from some guests for heating or an additional blanket. We are doing our best to handle these requests as efficiently as possible, but sometimes there may be a slight discrepancy between individual guest preferences and the temperature inside the rooms.We appreciate your feedback and will use it to improve our service. We hope to welcome you back in the future and offer you an even more pleasant experience.

Thank you for choosing our hotel for your stay! We're delighted that you had a positive experience with us. We appreciate your maximum score and hope to have the opportunity to welcome you again in the future to provide an even better experience.

Dear Peter,We are pleased to hear that you enjoyed your stay and we hope to see you again.

Thank you for rating Colleverde Park Hotel with a score of 8 out of 10. We appreciate your feedback and are glad to hear that you had an overall positive experience with us.We are always interested in improving our services, and your opinion is very important to us. If you would like to share further details about your experience or have any suggestions on how we can make your stay even better, please feel free to contact us. We will be happy to listen and do our best to meet your needs.Thank you again for your rating, and we hope to welcome you back to Colleverde Park Hotel in the future.

Thank you for giving us a high rating at Colleverde Park Hotel. We are glad to hear that your stay was positive, and we appreciate your feedback. If you have any suggestions on how we can further improve our services or make your next stay even better, please don't hesitate to let us know. We hope to welcome you again in the near future.

Dear Mark,We are happy you enjoyed your stay.

Dear Guest,Thank you so much for the wonderful review! We are thrilled to hear that your stay at Colleverde Park Hotel was amazing and that you were pleased with our service.Our utmost priority is always to provide a comfortable and hassle-free experience for our guests, and we're delighted to know that we succeeded with you. Our staff is always ready to assist and provide recommendations for shopping and restaurants in the area, ensuring that our guests have a complete experience during their stay.We truly appreciate your enthusiasm and support, and we would be delighted to welcome you back to Colleverde Park Hotel in the future. We look forward to the opportunity to host you again and provide another unforgettable experience.Thank you once again.

Thank you for your kind words about our hotel! We're glad that you enjoyed your stay and that our service met your expectations. If you need any further information or would like to book with us again, please don't hesitate to contact us. We hope to welcome you back soon!

Grazie mille per aver scelto il nostro hotel per il tuo soggiorno! Siamo lieti che tu abbia avuto un'esperienza eccellente con noi. Il tuo massimo punteggio è molto apprezzato e siamo felici di aver superato le tue aspettative. Speriamo di accoglierti di nuovo nel prossimo futuro e di offrirti un'altra fantastica esperienza presso il nostro hotel.

Thank you so much for choosing our hotel for your stay! We're delighted that you had an excellent experience with us. Your maximum score is highly appreciated, and we're thrilled to have exceeded your expectations. We hope to welcome you again in the near future and provide you with another fantastic experience at our hotel.

Thank you for choosing our hotel for your stay. We are delighted that you had an exceptional experience with us and that everything met your expectations. Our goal is to ensure the utmost comfort and satisfaction for our guests, and we are pleased to know that we achieved that with you. We hope to welcome you back in the near future and provide you with another outstanding experience at our hotel.

Thank you so much for choosing our hotel for your stay! We're delighted that you had an excellent experience with us. Your maximum score is highly appreciated, and we're thrilled to have exceeded your expectations. We hope to welcome you again in the near future and provide you with another fantastic experience at our hotel.

Thank you for choosing our hotel for your stay! We're delighted that you had a positive experience with us. We appreciate your maximum score and hope to have the opportunity to welcome you again in the future to provide an even better experience.

Thank you so much for giving us a maximum rating! We appreciate that you took the time to evaluate your experience at Colleverde Park Hotel. If you intend to leave an additional comment or review, we would be even more delighted to hear the details of why you enjoyed our hotel so much.We are constantly committed to improving our services, and your opinion is very important to us. If there are any further suggestions or feedback you would like to share, please don't hesitate to let us know.Once again, thank you for your positive rating, and we hope to welcome you back to Colleverde Park Hotel in the future!