32-inch LCD TV with satellite channels, TV, fireplace
Check availability

Reviews of Reliance Hotel Apartment

4 out of 5
Reliance Hotel Apartment
Africa Avenue, Addis Ababa

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 34 reviews" "
Rating 8 - Good. 16 out of 34 reviews" "
Rating 6 - Okay. 5 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 3 out of 34 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Tekeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing we extended our stay from two days to a month All the staff from down up are very helpful, cooperating, humble and go out of their way to please you
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and located close to the airport. Hotel staff are professional, friendly and communicate well.
Stayed 5 nights in Jan 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

VIJAYA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience in Reliance Apartments, Addis
Everything is generally good. Cooking utensils are a few only, enough to heat and eat. Hot water kettle was there. To say they have coffee/tea maker is a misnomer. They do not provide tea/coffee/milk/sugar sachets
Stayed 6 nights in Dec 2019
Response from we do not nick name on Jan 6, 2020
Dear VIJAYA Greeting Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019
Response from we do not have nick name on Jan 6, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
home in the city
Very comfortable room with a great bed and lots of natural light. Good service. Shower a bit small.
Stayed 1 night in Oct 2017
Dear Kathleen Greeting sorry to late respond i say thank you very mach the comment many thanks. the management

6/10 Okay

Eric, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room and bathroom
The room curtains weren't enough protecting the room from outside viewers. And the bathroom is extremely tiny I couldn't move. The kitchen was empty from any ustensils. No plate, no kettle, nothing.
Stayed 1 night in Aug 2017

10/10 Excellent

suzi, germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very nice place and hotel Near to everything❤
I really love it and the stuff was lovely I love everything on it quit clean safe the only thing that disturbed me is the bed was little hard and the shower was tiny but everything is excellent👌🏻👍🏼❤️

8/10 Good

tina, ny

Liked: Staff & service
Ok location for short stay
Hotel was close to airport, a mall and Avanti Restaurant. Good for a few nights. Free shuttle. Friendly staff. No kitchenette utilities except one plate, 2 forks/ spoons/knives.

10/10 Excellent

Silvio, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and confortable.Excellent service.Convenient
Staff very helpful.Very good room service. Reasonable prices, excellent breakfast and convenient eat in restaurant. The Coffee and cappuccino prepared by an expert barista are amazing, and the bar selection is pretty good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dopper, Collingwood

Liked: Cleanliness, staff & service, property conditions & facilities
Not too bad
This hotel was okay. Breakfast was good. Not too noisy but construction going on all around it. Close to malls, etc. Safe neighbourhood. No air in room but was comfortable. Wifi was good.

8/10 Good

EWF, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff bends over backwards for their guests to have an enjoyable stay. 5 minutes from Bole Airport and still fairly quiet. Hotel lobby sitting area could be improved so the sitting area has sofas facing each other rather than have chairs facing the same direction so people can not face each other to talk. Hotel has 30 rooms so a small boutique hotel with complementary shuttle service to/from the airport. Both a business and leisure hotel with complementary breakfast included. I would not hesitate to stay again.

8/10 Good

Will, Virgina

Liked: Cleanliness, property conditions & facilities, room comfort
Good, considering.
The hotel was nice, especially considering the alternatives...and remember, it's Africa. They did their best to accomadate requests but come prepared for no phone or internet access. The bar is nicely stocked but the food is ok...you can order an omlete to fill you in the morning. I ordered grilled chicken one night that was great and the very next night it was barely eatable. Also, bring plenty of cash because of the loss of internet you won't be able to pay your bill with a credit card and the nearest ATM that accepts US bank cards is the Sheraton. So if you need something clean, very decent, and very close to the airport, this is an alternative to paying $300 a night at the Sheraton.

8/10 Good

Leslie, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for close to airport
Has everything you need, very modern, very close to the airport

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the airport!
The hotel was pretty quiet and I really enjoyed my stay there. The staff is also very friendly. I also liked the kitchen as well as their nice macchiatos!...Most of all the owner of the hotel was friendly to me and I felt myself at home...Internet connection was satisfactory... I strongly recommend this hotel...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff very friendly and accommodating
I would recommend this hotel to anyone who is taking a trip to Addis Ababa. The hotel was well thought out, and convenient to everything. We used the shuttle service to and from the airport, and ate in the restaurants, which were great. We had a very pleasant and relaxing trip.

8/10 Good

John, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport
Very nice hotel. Arrange ahead of time for shuttle to/from airport

6/10 Okay

pl, italy

Liked: Cleanliness, staff & service, property conditions & facilities
Normal Hotel, with normal rooms, not very good not very bad ....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable, helpful staff, close to airport
The hotel staff had great suggestions for taxi drivers, restaurants, and attractions. Airport pickup was on time, though we had to actually leave the terminal and meet our driver in the parking lot, which wasn't explained beforehand. The hotel restaurant food was pretty bland. Instead of eating there, walk 10 minutes and enjoy an entertaining meal at Yod Abyssinia.

2/10 Terrible

Jann

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Otimo custo beneficio
Cafe da manha, funcionarios e quarto sensacionais. Transfer in e out do aeroporto. O box realmente é pequeno e os funcionarios nao sao muito experientes em dicas de turismo. Tirando isso foi excelente.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel propre.
Séjour agréable. Personnel compétent. Excellente cuisine.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
二度と泊まりません
比較的新しい建物・設備でしたが、書かれている設備の一部は付いていませんでした。付いている部屋への交換を依頼すると、知らない、自分たちのせいでないの一辺倒で、オーナーだという人物が朝食中に突然「俺らは悪くない！」と叫んできました。車はありますが、手配などadditionalなサービスはできません。「Don't disturb」の札を下げておいても遠慮なく部屋に入ってきます。途上国のホテルはなにかあったときに「人」がすべてです。従業員がエチオピア国営企業の職員のようなホスピタリティーレベルですので、ここはリスクが高いと思います。

6/10 Okay

Bernhard, Düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Das Hotel ist stylish und hat schöne, warme Farben. Kingbettzimmer hat keinen Tisch und lediglich ein Minibadezimmer mit einer Minidusche mit Plastikvorhang. Die Beschreibung des Zimmers auf der website von hotels.com hatte mit der tatsächlichen Ausstattung nichts zu tun, es gab keinen Balkon, keine Badewanne, keine Waschmaschine, keinen Kamin, keine separates Wohnzimmer. Kein Fitnessraum im Hotel wie angeboten, man muß 10 Minuten über staubige Strassen zum Fitnesszentrum laufen. Kleines Frühstücksbuffet, guter, freundlicher Service im Hotel. Für Extraperson auf dem Zimmer muss auch am Tage bezahlt werden. Preis bei Direktbuchung im Hotel wäre erheblich günstiger gewesen. Zimmerpreis des Hotels für ein armes Land wie Äthiopien sehr hoch....der Preis für eine Nacht entspricht in etwa einem Monatslohn dort.

10/10 Excellent

Ulf, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over in Addis
We stayed one night in the hotel. We had sent an email to the hotel to arrange the airport transfer, but that never came. We took a taxi and the hotel payed for it after I showed that I did arrange the transfer with the Front Desk Manager (who had forgotten to take a note about it). It is located in a good area but there are a lot of constructions going on in that area so it can look a bit strange. But the whole Addis is a big construction site (the places that isn't you don't want to be at during night).

8/10 Good

Tobias, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel with most friendly personell ever!!!
Nachdem meine gebuchte Suite bei der Anreise belegt war konnte ich diese am nächsten Tag beziehen und war sehr zufrieden. Das Zimmer war sauber und entsprach meinen Vorstellungen. Das Frühstück war sehr gut und auch die Entfernung zur Stadt, Einkaufen, Kongresszentrum war sehr gut. Besonders möchte ich aber das sehr freundliche und hilfsbereite Personal herausstellen. Das war erstklassig! In dieses Hotel komme ich gerne zurück!!!

2/10 Terrible

MArie, New York

Disliked: Cleanliness, staff & service, room comfort
Not professionnal. Falce information on reservatio
This hotel is well situated near the airport, but I had a very bad experience of services : 1) I asked assistance for a taxi and the front desk officer called his friend I proposed me a price 3 times higher than the normal rate and I had to wait a long time. When going out I just observed that there was a taxi station 20 meters from the hotel 2) I hired a room for two guests and they asked me to pay 25USD more for the second guest 3) I made a second reservation for 3 nights for a stay two days after and they cancelled the reservation 10 hours before because Addis Abeba was hosting a big summit and they wanted to sell their room for a higher price

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
新しいので安心
比較的新しいので安心できます。 部屋の向きによってネットアクセスが困難で、常に部屋の外に出なければならないことがあるので、そこを早く改善して欲しい（8月と10月に利用しましたが、改善されていませんでした）

4/10 Poor

r. wittek

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION,HELPFUL SMILY PEOPLE

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
新しいので綺麗
お部屋を含め、全てが新しいため、清潔感があるのが安心できます。ただし、部屋の向きによってネットアクセスに不都合があるため、仕事で滞在する場合には、要注意です。