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Holiday Inn Resort Acapulco, an IHG Hotel

3.5 star property
Family fun at the shore

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your current months are April, 2024 and May, 2024.
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May 2024

Holiday Inn Resort Acapulco, an IHG Hotel

Photo gallery for Holiday Inn Resort Acapulco, an IHG Hotel

Outdoor pool, pool umbrellas, sun loungers
Aerial view
Gym
Outdoor banquet area
Interior entrance

Overview of Holiday Inn Resort Acapulco, an IHG Hotel

8.0

Very good

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Gym

Explore the area

Av Costera Miguel Aleman 2311, Acapulco, GRO, 39690
  • Popular LocationDiana the Huntress14 min walk
  • Popular LocationEl Rollo Acapulco19 min walk
  • Popular LocationParque Papagayo3 min drive
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)28 min drive
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Room options

Standard Room, 1 King Bed, Oceanfront

  • Harbor view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Bay View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Bay view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds

  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Bay View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Acapulco

Holiday Inn Resort Acapulco, an IHG Hotel is located in Costera Acapulco, a neighborhood in Acapulco, and is in the entertainment district and on the beach. Acapulco Golf Club and Club de Yates de Acapulco are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore El Veladero National Park and Icacos Beach. Traveling with kids? Consider Naval History Museum and Botanical Gardens of Acapulco. With jet skiing, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Acapulco Golf Club - 8 min walk
  • Diana the Huntress - 14 min walk
  • Condesa Beach - 16 min walk
  • El Rollo Acapulco - 19 min walk
  • Parque Papagayo - 3 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 28 min drive

Restaurants

  • Lobby Bar Fiesta Americana Acapulco - 3 min walk
  • 100% Natural - 2 min walk
  • Forza Italia - 3 min walk
  • Papitos Picante Disco - 2 min walk
  • Vips - 3 min walk

About this property

Holiday Inn Resort Acapulco, an IHG Hotel

Family-friendly hotel located in Costera Acapulco
You can look forward to 18 holes of golf, a poolside bar, and a terrace at Holiday Inn Resort Acapulco, an IHG Hotel. The onsite international cuisine restaurant, Terraza Santa Lucia, features ocean views and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Babysitting (surcharge), multilingual staff, and a vending machine
  • A 24-hour front desk, a front-desk safe, and free newspapers
  • Guest reviews say good things about the helpful staff
Room features
All 220 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Balconies, coffee/tea makers, and limited housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 160 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM–11:00 AM for a fee: MXN 250 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Terraza Santa Lucia

Things to do

  • 18 holes of golf
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Limited housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Pay movies
  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from December 6 2023 to March 30 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250.00 per person
  • Valet parking fee: MXN 160.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Resort Acapulco, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Holiday Inn Resort Acapulco, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Resort Acapulco, an IHG Hotel?

Valet parking is available for MXN 160.00 per night.

What time is check-in at Holiday Inn Resort Acapulco, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Resort Acapulco, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Holiday Inn Resort Acapulco, an IHG Hotel located?

Located in Costera Acapulco, this beachfront hotel is next to a golf course and within a 10-minute walk of Icacos Beach and Acapulco Golf Club. Playa El Morro and Condesa Beach are also within 1 mi (2 km).

Holiday Inn Resort Acapulco, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 399 out of 1000 reviews" "
Rating 8 - Good. 341 out of 1000 reviews" "
Rating 6 - Okay. 146 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely back again soon!
Stayed 4 nights in Sep 2023

4/10 Poor

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Acapulco HHI
Old Hotel. Food is terrible! Staff is great!
Stayed 2 nights in Sep 2023

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Holiday Inn, Acapulco, Costera.. Sept.9,2023
Hotel is old but clean. No frills. With Taxes it comes in at about 100 US. The cost is too high for what you receive. The Pool view is AWESOME. The staff is friendly, efficient. Here comes the sad part, the food Is very expensive and absolutely terrible. My Tuna steak seemed to be deep fried, the breakfast Buffet is an embarrassment to this hotel! It’s okay to put a little salt and or spices when you cook. No taste, No Flavor. But, if you like onions you will be very happy!
Stayed 2 nights in Sep 2023

6/10 Okay

Albert, West Hartford

Liked: Cleanliness, property conditions & facilities
Property close to restaurants and shops
Stayed 3 nights in Aug 2023

10/10 Excellent

Julie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2023

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
Clean, spacious, cold a/c, conveniently close to restaurants and shopping.
Stayed 1 night in Aug 2023

6/10 Okay

Nancy

Stayed 4 nights in Jul 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
It was only one elevator working and we have to wait for while then the lobby was very hot
Stayed 2 nights in Jul 2023

4/10 Poor

claudia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2023