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Hotel De Bently – Avis

4 out of 5
Hotel De Bently
892 N. Okonjo Iweala Way, Utako, Abuja

Avis

6,8
Note de 10 – Excellent, d’après 38 avis sur 142." "
Note de 8 – Bien, d’après 34 avis sur 142." "
Note de 6 – Acceptable, d’après 30 avis sur 142." "
Note de 4 – Médiocre, d’après 20 avis sur 142." "
Note de 2 – Terrible, d’après 20 avis sur 142." "

7,4/10

Propreté

7,4/10

Service et personnel

7,6/10

Commodités

6,8/10

État et installations de l’hébergement

6,4/10

Écoresponsabilité

Avis

2/10 – Terrible

Tonye Felix

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awful experience
I stayed for 8th to 10th Jan 2024 electricity went off around 11pm on the 9th and the rooms were infested with mosquitoes. I remained awake all night using phone light to chase mosquitoes. I bathed using my phone light & moved out as early as 6:42am same time power was restored. I already started malaria medication and will never recommend this hotel
Séjour de 2 nuits en janvier 2024

2/10 – Terrible

Achile Simplice

Séjour de 1 nuit en juin 2023

4/10 – Médiocre

Kim

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The staff made all the difference. Thank you for doing your best to make me feel welcome.
Séjour de 1 nuit en mai 2023

8/10 – Bien

fabian, Brooklyn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2023

2/10 – Terrible

Olawale

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mars 2023

10/10 – Excellent

Adam

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was so unique with a eco friendly and clean environment, cheerful and nice staff, quality and good facilities, and a very loving area and view around the hotel.
Séjour de 1 nuit en août 2022

10/10 – Excellent

Edward

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I stayed at the Bently Hotel. What a wonderful place. The restaurant is beautiful, the rooms are classy with nice pool area. I had breakfast before checking out, what a spread; so delicious. Ms. Rita thank you for your beautiful smile and generosity.
Séjour de 1 nuit en août 2022

10/10 – Excellent

Francis

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Stay in the Hotel was very homely and highly secured . All the staff of the Hotel were very friendly. I enjoyed the best as a guest . Vegetarian food was served to me . I enjoyed the company of all the staff . The room was serene with all facilities . In whole I believe my decision choosing the Hotel was wise.
Séjour de 1 nuit en août 2022

6/10 – Acceptable

Adebayo

Séjour de 2 nuits en juillet 2022

8/10 – Bien

M Chanel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff is friendly and efficient. Check in was easy and seamless. My husband and I found the accommodations suitable. We would consider staying here again.
Séjour de 1 nuit en avril 2022

8/10 – Bien

M Chanel

Séjour de 2 nuits en mars 2022

2/10 – Terrible

Emeka

Séjour de 1 nuit en août 2021

10/10 – Excellent

Nneoma, London

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was really great and enjoyable. It was a home away from home with amazing staff and services. Highly recommended.
Séjour de 1 nuit en février 2020

4/10 – Médiocre

Voyageur vérifié

Séjour de 1 nuit en février 2020

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Points faibles : État et installations de l’hébergement
Séjour de 5 nuits en juin 2019

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall, a comfortable stay with very friendly staff who were always willing to assist us during our stay however necessary. Security was good, and beds were comfortable. Clean accommodations. Could use some updating, but for something we needed to just lay our heads in until we went back out for more adventures, and for the price, well worth it. Suggestion: as with any international travel, I suggest printing out or screenshotting your reservation, because sometimes it's not communicated directly with the hotel
Séjour de 4 nuits en avril 2019

4/10 – Médiocre

Voyageur vérifié

Points faibles : État et installations de l’hébergement, confort de la chambre
Nicht mehr zu empfehlen...schade
Das Hotel war einmal eine gute Adresse, leider wurde dir letzten Jahre nichts mehr investiert um den Standard zu halten. Eine Renovierung müsste dringend stattfinden. Die Klimaanlage funktionierte nicht richtig. 3x das Zimmer gewechselt. Die Bäder sind nicht mehr vorzeigbar. Ich hatte ein Zimmer für 2 Personen inkl Frühstück gebucht und man erklärte uns , dass nur eine Person Anspruch auf ein Frühstück hat. OK? Ich würde nicht noch einmal ein Zimmer in diesem Hotel buchen.
Séjour de 1 nuit en mars 2019

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
good property but service time frames needs improvement
Séjour de 8 nuits en janvier 2019

2/10 – Terrible

Voyageur vérifié

Séjour de 3 nuits en novembre 2018

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2018

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel
It was a nice stay personal was helpful on my demande and courteous.
Séjour de 3 nuits en janvier 2018
hotel de bently a répondu le 30 janv. 2018
Thank you for your kind responses. we are glad you enjoyed your stay and we look forward to having you again.

4/10 – Médiocre

banfa

Points faibles : Service et personnel, état et installations de l’hébergement
spacious rooms. bad toilets. poor concept of room service. menu is a gimic. 1st & last time of stay !!
Séjour de 4 nuits en décembre 2017
hotel de bently a répondu le 30 janv. 2018
we are so sorry you had bad experience, we are working really hard to rectify some of the issues listed here.

2/10 – Terrible

CS

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Don’t go back to what you left behind.
Had to change room 4 times due to faulty taps. WiFi malfunctioned throughout our stay. Had poor service in every interaction with hotel staff!
Séjour de 3 nuits en décembre 2017
hotel de bently a répondu le 30 janv. 2018
We really do apologize for your bad experience. we have put work on ground to make your next stay a memorable one.

2/10 – Terrible

helen, england

Points forts : Confort de la chambre
Points faibles : Service et personnel, état et installations de l’hébergement
Looks very nice on photos.
Confusion at check in,rooms should have had slippers, toiletries,non provided,bath very old and cracked,staff in restaurant very unhelpful,flies in restaurant and everywhere outside,around the pool area, very disappointed
Séjour de 2 nuits en octobre 2017

8/10 – Bien

Sonny

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Good Hotel
The hotel is good with very courtesy staff. I could smell cigarette smoke in the room I was checked-in but the staff were polite in going about it. Outside this issue, I had a good experience and I would like to add that it is an expensive hotel, so I got very good deal booking with hotels.com.
Séjour de 2 nuits en septembre 2017

8/10 – Bien

Andrew

Points forts : Service et personnel, confort de la chambre
Good
Stay was good. Spacious room but small bathroom. Hotel generally clean but duvet did not look clean! Will recommend hotel to others.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I had stayed in this hotel in the past, but this time found out that standards have fallen, and services are so bad, but wifi was good, and also the room I stayed in had so much noise from the bar, the music was always so loud, was greatly disappointed.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Big Facility, Poor Maintenance
This is a huge investment but poorly maintained. Originally tastefully furnished and decorated but poor cleaning and maintenance, especially the toilets/bathrooms seem to be bringing down the hotel rating fast. The hotel has relatively good relationship staff members but I'm not sure same can be said of the maintenance team. Their Breakfast is rich and if well kept, it's a nice place to stay.

6/10 – Acceptable

Voyageur vérifié

10/10 – Excellent

Avwoghokoghene

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awesome
My stay at Bently Hotel met my expectations...great room, nice and clean environment, friendly staff ,serene atmosphere, good air-conditioning, fridge, and the location works well for me. I would totally recommend this hotel for anyone who wants to de-stress, have a peaceful and relaxing hotel experience.

6/10 – Acceptable

Ravi

Points forts : Service et personnel, confort de la chambre
Points faibles : État et installations de l’hébergement

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
nice
good value if you want a swimming pool, convenient location not too far from the airport or from the city center... friendly and helpful staff, free hot buffet breakfast

6/10 – Acceptable

Voyageur vérifié

Points forts : Confort de la chambre
Points faibles : Propreté, état et installations de l’hébergement
Perhematkan välietappi
Paremmat päivänsä nähnyt hotelli, parhaillaan tehtiin remonttia. Yleisilmeeltään ja olosuhteisiin nähden siisti (hienoa hiekkaa joka paikassa). Ilmaistointi ja vesi pelasi. Lakanat ei välttämättä oltu vaihdettu edellisen vierailijan jäljiltä. Aamupala ok (yritti mukaella länsimaista aamupalaa). Ei tuotu lisää, jos jokin sortti oli jo loppunut. Henkilökunta oli ystävällistä ja yritti palvella. Lapsia huomioitiin. Olimme maksaneet Hotels.com kautta etukäteen huoneet, niin sen kanssa oli ongelmia. Hotellin sivuilta mainostettiin lenttokenttäkuljetusta ja hintaa, otimme lenttäkenttäkuljetuksen, mutta kuljettaja otti molemmista suunnista hinnan (ilmeisesti toisen hinnan omaan taskuunsa). Hotellissa oli uimaallas, mutta kun kaikki jätteet poltetaan viereisellä tontilla, niin altaan pinnalla oli nokihiutaleita eikä houkutellut uimaan. Lentokentälle oli 12 km. Lähellä oli markettialue.

2/10 – Terrible

Moutie, south africa

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Disappointing Hotel
was very disappointed in hotel - had no water - after call front desk informing they sorted out but only for few hours - no water in morning - will never go back to hotel

4/10 – Médiocre

daniel, Athlone Ireland

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Good service but the rooms could do with some TLC
Having a good bit of expierience staying in hotels in Nigeria,I will complement the staff for a friendly and prompt service,Unfortunatly the rooms are in need of some tender love and care ,A lick of paint and the use of a hoover wouldn't go astray. The wifi was functional but could do with up grading .

2/10 – Terrible

Anne, London

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good public areas and terrible rooms
This hotel has a posh name, marbled public areas but the rooms are rubbish. No maintenance of the facilities, very dirty bathrooms with toilet seat not fixed, they can't afford decent shower or shower curtains, towel racks are rusty, towels are dirty and smelly, the carpets are very dirty, the curtains obviously haven't been laundered for years. The staff are there to earn a living not to help customers. For the money I paid, the hotel is a fraud.

8/10 – Bien

hsiu hui, taiwan

以當地來看尚可，比較台灣差些
人很親切，但房間的溼氣很重，設備清潔還可以，以當地來說還算可以，交通便利，市區附近

4/10 – Médiocre

David-A, San Jose, CA (USA)

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Doesn't meet my minimum expectation
The externals of the hotel was pleasing, but quite disappointed with my room. The carpet looked worn out. The bedsheet were well wornout -- thin, varying shades of white across the width of the bed. Curtains didn't look clean; one of the holding bars for the curtain was significantly tilted off horizontal axis. Bathroom fixtures show considerable rust. From a cleaniless perspective, didn't feel comfortable using most of the items in the room. Booked room for two nights, only stayed there for one night. Had trouble making wireless connection. On the plus side, the hotel staff members were very friendly and very eager to help (e.g. with wireless connection). Also, the free breakfast was quite good.

4/10 – Médiocre

Kayode

Points faibles : État et installations de l’hébergement, confort de la chambre
2 stars for now, could be 4 stars with improvement
Rating this hotel on the web as 4 stars is misrepresentation. The ensuite wash room was not in 4 stars condition in my opinion. Towels looks disgusting, room service so unprofessional that the tea cup used instead of been replaced in the morning was taking and rinsed from ensuite was room and replaced there and then, never seen something like that before. No water boiler despite leaving satchel of coffee and milk on the table. Booked and paid for diplomatic suite but was given something less. When I complained, I was taking to another so called diplomatic suite to view but was actually worse than where I was.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Stay
The room at Hotel De Bently was modern, clean and attractive. The bed was especially comfortable. The room was quiet; the internet connection was unexpectedly fast for Nigerian standard. Good desk and closet space. Pretty good bathroom. Nice accommodation.

4/10 – Médiocre

Folasade, Lagos

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Good Proximity to Sights
The hotel was disappointing in comparison to the information posted. Internet connection was limited, beddings & towels were old though the room was well air-conditioned. The street was dusty as there's ongoing construction nearby. Good proximity to city centre though.

4/10 – Médiocre

Voyageur vérifié

Points faibles : Service et personnel, confort de la chambre
Hotel de bently
Towel policy: only one towel per room (two adults and one child in room). The restaurant is funny; many food from menu is "no, we dont have that". And then maybe you order just french fries and wait it 35-40 minutes. But anyway the hotel and the nearby area felt safe.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Home Away From Home
After a long search in Abuja we finally found this great hotel. The facilities are very comfortable and clean. The Exclusive bar on the first floor is a great place to relax after a long day of hustle and bustle in the city of Abuja. The staff was very helpful with arranging transportation. A superb Experience.

6/10 – Acceptable

Dotchman, Houston. US

good hotel
It's was great. Their complementary breakfast was wonderful.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

4/10 – Médiocre

Nai1990, Abuja

Points faibles : État et installations de l’hébergement, confort de la chambre
False Advertisement for Superior Room
This hotel is run down...everything needs to be replaced and/or remodeled. I think they will demolish it once they have constructed the new one. Do not bother with the gym...it's a tiny room with only one working machine. Very friendly staff however.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A shining light in deep dark africa
Africa can be a hard place but thanks to Hotel De Bently my stay in West Africa was pleasurable and memorable Awesome chef and fantastic food, Pool that almost made me stay longer and bilingual staff which is a huge win... If you're in Abuja then stay at Hotel De Bently

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent hotel with top class management team!
This is my 4th time staying at Hotel De Bently. If you care about quality services, great food, clean rooms with AC, Wi-Fi internet, gym and other amenities, you will not even think twice before choosing Bently Everything here is done with a smile and personal touch coming from the management team, who make you feel pampered with care and right amount of attention. Thank you guys for going all extra miles necessary to be the hotel of top choice, my choice!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very Good Abuja Hotel
Very clean and decent hotel while travelling in Abuja. Nice pool, nice grounds, and very good clean restaurant. Rooms are clean and neat and well kept. Had a nice time in Abuja. The city has many things to do and the hotel is close by most of them.