This is one of the older hotels in Abu Dhabi, but it is well maintained and has a nice atmosphere. Its lobby/ restaurants/ pool & gym are distributed on three floors so you can expect a huge area. (and you will get lost during the first day..:-)) The hotel is not directly on the beach, but it is a short 3-4 minutes walk along the hotel's marina. The room was spacious, the bathroom had separate shower and toilet sections. (N.B. we were in a "normal" standard room.) The breakfast is very varied and good quality, includes all usual 5*-type options.
This Abu Dhabi hotel is located in the city center, offering direct access to the beach and only short distance from Abu …More
Hotel itself was fine. Informing the hotel of any specific requests such as baby cot, two room bookings next to each other appeared to get ignored. This was despite making the request on Expedia, following it up with a direct email using the email link on the hotels web page and phoning the hotel direct. I received no reply from the hotel but I was assured on the telephone that my requests could be met. They couldn't.
Following my complaint to the hotel reception the guest services manager contacted me and did his best to make our stay as comfortable as possible. This was appreciated and we agreed a deal. My main gripe was that this was a compromise I shouldn't have had to experience and it couldn't fully compensate us for the disappointment. Had this not been a non refundable booking I would have taken my business elsewhere because my requests were essential ingredients in making this a successful and enjoyable break for me and my friends.
This golf hotel is located in Abu Dhabi (Yas Island), close to Yas Island Circuit, Ferrari World, and Yas Kartzone. Nearby …More