Seasonal outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
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Reviews of Whitten Inn University

2 out of 5
Whitten Inn University
1625 Hwy 351 I-20, Abilene, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 468 out of 1000 reviews" "
Rating 8 - Good. 358 out of 1000 reviews" "
Rating 6 - Okay. 103 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2023

6/10 Okay

Matthew

Liked: Staff & service
Stayed 1 night in Apr 2023

4/10 Poor

Chris

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Even though there were plenty of available rooms, we were placed on the busy road side. No breakfast provided. Coffee was bitter. Furniture worn. Exercise room not functional. Pool closed. Not as advertised.
Stayed 1 night in Apr 2023

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great family owned property. It is older but clean and the staff is incredible. The perfect place to lay your head down overnight and get some rest.
Stayed 1 night in Apr 2023

8/10 Good

Irawati

Stayed 1 night in Apr 2023

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and the bed is comfortable. It is close to a Walmart and restaurants. It has a nice selection of TV channels. It has a small microwave and refrigerator. I've started here before and this is my go to place. This hotel offers great value.
Stayed 1 night in Apr 2023

4/10 Poor

Andrew

Travelled with group
Disliked: Amenities, property conditions & facilities
It says hotel and it’s really a run down motel. Door to the room wasn’t easy to open on both our rooms, rooms smell old and musty, beds are worn
Stayed 1 night in Apr 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

rojelio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

T D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, and the bed was comfortable. TV was limited to 20 or so channels, but the usual cable news channels were included. There was a dispenser in the shower. I assume it was body wash, so bring anything else you might need. There was no breakfast, but there was coffee in the lobby throughout the day. Walmart and some restaurants are close by.
Stayed 1 night in Mar 2023

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Mary

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Room comfortable and clean. We will return.
Stayed 2 nights in Mar 2023

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Mar 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Kathy

Stayed 1 night in Mar 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

6/10 Okay

Mugisha

Stayed 1 night in Mar 2023

2/10 Terrible

Matt

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Soap dispenser on wall for shower and sink. Towels were clean. Left with bed bugs.
Stayed 1 night in Mar 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Maria

Stayed 1 night in Mar 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
42
It is was ok
Stayed 1 night in Mar 2023

10/10 Excellent

Mike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This isn't the same place it was back in the 80s.
Stayed 1 night in Mar 2023

8/10 Good

Gary

Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Stayed 1 night in Mar 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good but when trying to book a place for the night I was looking for breakfast included but when we arrived there was a sign that said they don't serve it anymore.
Stayed 1 night in Mar 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, all very well
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Quick over night trip
No toiletries were available at hotel, in spite of the signage in the room that says they had some at the front desk. There was trash on top of furniture when we talked in room. For the rate we paid I felt it was over priced. Probably will not stay here again.
Stayed 1 night in Mar 2023

4/10 Poor

William B

Business traveller
Disliked: Cleanliness, amenities
Front desk staff very friendly. Not much service for rooms. After 3 days I requested service and towels were replaced and trash emptied but no other service such as sink or mirror wipe down or vacuuming. Had to squeeze through a daily beer party that some residents had on the outside corridor to all rooms. Seems to be a transient population there with many passing through for a night or others on lengthy stays with pets. Chose this due to a good Expedia rating.
Stayed 5 nights in Feb 2023

8/10 Good

Tessie, San Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older, but clean and quiet. Was disappointed that they no longer offer breakfast,
Stayed 1 night in Feb 2023

8/10 Good

Debra

Stayed 1 night in Mar 2023

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Peter

Stayed 1 night in Feb 2023

10/10 Excellent

Ester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very welcoming!
Stayed 2 nights in Feb 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Attentive to needs. Would stay again.
Stayed 2 nights in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Feb 2023

6/10 Okay

Tim, Lakeland

Liked: Cleanliness
The room was clean and OK. The road out front was pretty noisy. I don't remember if they advertised having breakfast but if you are looking for that they don't have a breakfast.
Stayed 1 night in Feb 2023

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here so many times every time I come to Abilene I stay here it’s a good price and a warm stay definitely worth the money
Stayed 1 night in Feb 2023

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff very friendly, room old but clean, no coffee service in room, bed rock hard.
Stayed 1 night in Feb 2023

8/10 Good

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and nice clean room. Highly recommend staying here for business or personal travel.
Stayed 1 night in Feb 2023

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Abilene Christian and various restaurants.
Stayed 1 night in Jan 2023

8/10 Good

Annette or Carlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest
It was good for the night to rest
Stayed 1 night in Feb 2023

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Location was good
Stayed 2 nights in Jan 2023

8/10 Good

Dennis

Stayed 1 night in Jan 2023