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Reviews of Britannia Aberdeen Hotel

2.5 out of 5
Britannia Aberdeen Hotel
Malcolm Road, Bucksburn, Aberdeen, Scotland

Reviews

6.0
Rating 10 - Excellent. 138 out of 856 reviews" "
Rating 8 - Good. 201 out of 856 reviews" "
Rating 6 - Okay. 196 out of 856 reviews" "
Rating 4 - Poor. 149 out of 856 reviews" "
Rating 2 - Terrible. 172 out of 856 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, amenities
the hotel is a little tired BUT clean a good breakfast starts at 07:00 and a three course meal for £16.00 free parking close to the airport and and just so much cheaper than all the others and the other hotels wanted £15 per day parking all in all a good stay and would definitely stay there again
Stayed 5 nights in Mar 2024

8/10 Good

lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

David

Disliked: Cleanliness, amenities
A lot of hair in the bed upon arrival in the room.
Stayed 5 nights in Nov 2023

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have stayed often and always a good service
Stayed 1 night in Nov 2023

4/10 Poor

Gareth

Disliked: Cleanliness, staff & service
Place stank of grass, room was full of stains and the chairs were broken. Place is getting worse
Stayed 1 night in Nov 2023

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights. Was told at check in, room would not be cleaned throughout my stay. Why not? We are not in lockdown anymore
Stayed 4 nights in Oct 2023

10/10 Excellent

Nicola

Stayed 1 night in Oct 2023

10/10 Excellent

Nick

Stayed 2 nights in Oct 2023

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy tired worn out hostel
Stayed 2 nights in Oct 2023

4/10 Poor

Craig

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The food was lovely and stagf very helfull but could soing with some work done in the rooms and building
Stayed 2 nights in Oct 2023

2/10 Terrible

mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

2/10 Terrible

Mitra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

david

Stayed 1 night in Sep 2023

8/10 Good

ken

Business traveller
Liked: Cleanliness, staff & service, room comfort
1 night stay
Very helpful staff.Good evening meal. Breakfast a bit iffy. Juice machine and toaster not switched on within the self service area. Wifi dropped on and off
Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Received an upgrade due to plumbing issues in room allocated.
Stayed 1 night in Jul 2023

2/10 Terrible

Lewis

Disliked: Staff & service, amenities, property conditions & facilities
The worst hotel I have stayed in. Filthy, dated and damaged rooms
Stayed 1 night in Jul 2023

6/10 Okay

Hamish

Disliked: Staff & service, room comfort
Cheap and cheerful
The bed and pillow were uncomfortable. To add injury to insult, it’s on a flight path so it’s very noisy. Also we stayed for 3days and no-one changed our towels, toiletries or emptied our bin. So service was non existent. Other than that, it was too bad, just a bit dated
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dismal, outdated hotel
This has to be one of the most dismal hotels I’ve ever stayed in. It is incredibly dated and not in a good state of repair. Stained sheets, burns on the carpet, dangerously damaged remote for the TV (back hanging off and damaged batteries inside), bedside light broken, all brown. The smell of the dining room was school dinners in the 1970s.
Batteries looked like they had been chewed by a dog.
Back hanging off dirty remote.
Stayed 1 night in Jul 2023

4/10 Poor

Steve

Stayed 2 nights in Jun 2023

10/10 Excellent

david

Stayed 1 night in Jun 2023

4/10 Poor

Kevin

Stayed 1 night in Jun 2023

2/10 Terrible

Colin

Stayed 1 night in Jun 2023

10/10 Excellent

Firyuza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, will be back one day again , thank you . Nice hotel , I wish restaurant not close 8pm and work longer …
Stayed 1 night in May 2023

4/10 Poor

Blanca

Stayed 1 night in May 2023

2/10 Terrible

Ibrahim

Stayed 1 night in May 2023

8/10 Good

Rozanne

Travelled with partner
Liked: Cleanliness, staff & service
I booked a cheap room that said it had no window so I wasn't expecting much. The building looked shabby. However there was a large, albeit busy, carpark. A busy lobby, but an efficient and friendly girl behind the desk. A long walk down many corridors to find a surprisingly nice room. Clean, spacious well supplied with a good bathroom and a window! All basic facilities but good value for money.
Stayed 1 night in May 2023

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Got peace
Stayed 1 night in May 2023

6/10 Okay

Adrian

Stayed 2 nights in May 2023

2/10 Terrible

Supportive

Business traveller
Stayed 1 night in May 2023

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good staff, horrible dinghy dated place
Reception, the staff and food are spot on, however when you leave the reception area it starts going to the dogs… Got in my room, I’d booked a standard double with a window (yes that’s an option) and got in my room to find it’s unbelievably dated, dark & quite frankly a bit smelly.. The “double bed” was infact 2 single mattresses put together, the bed sheet didn’t fit the so called double bed, the duvet cover had rips in it and the duvet didn’t even fit inside the duvet cover… it was like a double duvet inside a kingsize cover, so loads just flapping about. Noticed the net curtains on the windows were absolutely filthy with black dirty bits all over them. The mattresses are most definitely of the cheapest quality of the spring kind as you can feel the springs every time you move.
Stayed 1 night in May 2023

2/10 Terrible

Stephen

Stayed 1 night in May 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service
The lady in the restaurant area was excellent. She couldn’t do enough for me even exchanging an old egg for a new soft one 😊. I thoroughly enjoyed my 2 day stay.
Stayed 2 nights in May 2023

2/10 Terrible

Martin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet seat broken and traces of mystery liquid in hinge. No heating in room, radiator not working. No ventilation in room other than cool flow from ceiling vent, which had no means of control.
Stayed 1 night in Apr 2023

8/10 Good

Kevin

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Steve

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Anthony

Stayed 1 night in Apr 2023

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023

10/10 Excellent

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Hotel was good for the money food was amazing with big portions
Stayed 2 nights in Apr 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, room comfort
Lovely stay
A very pleasant stay staff were excellent and very professional and helpful and provided a good relaxing environment to enable you to chill
Stayed 1 night in Apr 2023

8/10 Good

Marie

Stayed 1 night in Mar 2023

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Unfortunately the only things that let it down for me was the hardness of the beds. Staff were helpful. Only 2 minutes to the AECC so handy.
Stayed 1 night in Mar 2023

8/10 Good

Peter

Liked: Staff & service, room comfort
Fair but clean.
Bed cover had a hole in it. Lamp shade had paint on it. Remote for TV was wrong remote. Overall was fairly clean and no bugs. Had to ask for extra pillows as only 3 in double room.
Stayed 1 night in Mar 2023

2/10 Terrible

Helena

Disliked: Cleanliness, staff & service, property conditions & facilities
Internet is unavaible in the rooms only if the customer pay a fee per day. To access internet, you must stay in public areas. Reception service was horrible.
Stayed 3 nights in Mar 2023

10/10 Excellent

Matthew

Stayed 1 night in Mar 2023

6/10 Okay

Willaim

Liked: Staff & service
Disliked: Cleanliness
Affordable
Hotel was affordable, fine big room. It's very obviously and old place needing some TLC but it served it's purpose.
Stayed 4 nights in Mar 2023

6/10 Okay

michael

Business traveller
Value for money. Get what you’re paid for .
Stayed 5 nights in Mar 2023

10/10 Excellent

Damian

Stayed 1 night in Mar 2023