Family Room, Multiple Beds
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Reviews of Aberdeen Douglas Hotel

3 out of 5
Aberdeen Douglas Hotel
43-45 Market Street, Aberdeen, Scotland

Reviews

8.4

Very good

Rating 10 - Excellent. 276 out of 638 reviews" "
Rating 8 - Good. 250 out of 638 reviews" "
Rating 6 - Okay. 81 out of 638 reviews" "
Rating 4 - Poor. 19 out of 638 reviews" "
Rating 2 - Terrible. 12 out of 638 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and well kept. Restaurant was very good.
Stayed 1 night in Apr 2024

10/10 Excellent

Euan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff make you feel very welcome. Room was very clean and comfy with a very refreshing shower with horizontal nozzles which i could have stayed in all day!!!
Stayed 1 night in Mar 2024

4/10 Poor

Jane

Travelled with group
Disliked: Staff & service
Great location! Just a few things to know, you don’t control the temperature in your room the hotel does so if cremate is your preferred temp then this will work for you. No mini fridge but they supply a kettle, I bought milk for my coffee however because the room was so hot it was bad before use. Opened the window during the day to cool down the room but had to shut it at night due to the noise.
Stayed 2 nights in Feb 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
lovely comfortable room and very reasonable priced.
Stayed 1 night in Jan 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Fantastic room! Very spacious, lots of room and 3 windows. Was very clean & very comfortable. Staff were friendly & helpful. Will definitely be back!!
Stayed 1 night in Dec 2023

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

DAVY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
mibbys aye
Location was good, only problem was the difficulty of sitting on a urinal when it hard against a wall (never herd that before said the receptionist!)
Stayed 1 night in Dec 2023

8/10 Good

Chivas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Judy

Stayed 1 night in Nov 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
The staff at the hotel were super friendly and helpful. The attached restaurant was fantastic. Would go again.
Stayed 2 nights in Nov 2023

6/10 Okay

emma

Travelled with partner
Liked: Cleanliness, amenities
Room didnt feel like an executive. Feels dated although very food shower. Breakfast is very limted and hot food is not user friendly. Closhes have nowhere to.go when plating up and were constantly being dropped throughout breakfast. Staff were also not very forthcoming and were mainly standing talking
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient and friendly staff great hotel
Stayed 1 night in Nov 2023

6/10 Okay

Brian

Liked: Staff & service, amenities
No heating in rooms the weather was cold and damp so when you got in room it was cold.
Stayed 2 nights in Oct 2023

8/10 Good

ross

Stayed 4 nights in Oct 2023

4/10 Poor

Gordon

Disliked: Staff & service
No communication
We never actually made it to the hotel due to Storm Babet. It was impossible to travel to Aberdeen due to red weather warnings on the travel up. Contacted hotel to see if possible to re-arrange the stay but they just didn’t engage or respond to messages. I understand that it was a non-refundable room but since it was not our choice not to attend, I was hoping for some assistance. The fact they didn’t respond to messages and when phoned we were just told to speak with where we booked it.
Stayed 1 night in Oct 2023

4/10 Poor

Kenneth

Liked: Cleanliness
Disliked: Room comfort
Uncomfortable and hot
Bed and pillows uncomfortable. Room far too hot and controls poor.
Stayed 1 night in Oct 2023

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Thin walls.
Stayed 2 nights in Oct 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a brilliant stay as usual. Staff were brilliant. Food was excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Stayed 1 night in Oct 2023

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable priced
Stayed 1 night in Sep 2023

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great location, friendly staff. Our twin room was spotless. Breakfast was fine. Could have had some vegetarian hot options and was only available until 9am, but a minor quibble.
Stayed 1 night in Sep 2023

10/10 Excellent

Shelley

Stayed 1 night in Sep 2023

10/10 Excellent

Alex

Liked: Property conditions & facilities, room comfort
Comfortable & Well located
Only stayed for a night. Hotel is really close to Union Square & the rail station, Union Street, Maritime Museum and eveyrthing else youre likely to want in Aberdeen. Room was spacious, clean and confortable. Breakfast was reslly good and worth the extra few pounds.
Stayed 1 night in Aug 2023

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option to stsy in Aberdeen. We walked to many places. Easy to take the bus as well.
Stayed 4 nights in Sep 2023

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only bit of negative feedback was that the room temperature was a bit too humid but that could be easily fixed by having a fan in the room for guests to use to make the temperature more comfortable but apart from that, my stay at the Aberdeen Douglas was excellent.
Stayed 2 nights in Sep 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Generally really good. Lack of parking a bit of a drag.
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2023

8/10 Good

Susan

Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2023

10/10 Excellent

Theodore, Tulsa

Travelled with partner
Liked: Amenities, property conditions & facilities
Have been staying at The Douglas Hotel for over 15 years. I enjoy the location (close to train station). Staff is always friendly, professional and accommodating. The breakfast offers a lot of variety and is in a nice room. Also, Malone’s offers an authentic pub atmosphere. Can’t go wrong staying here and highly recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many times - thoroughly recommend.
Stayed 1 night in Aug 2023

4/10 Poor

MARTIN

Disliked: Cleanliness, amenities, property conditions & facilities
Good location but pretty rundown. My room was slanted along many of the hallways. 1 tiny, slow elevator was not ideal.
Stayed 2 nights in Aug 2023

8/10 Good

Tamara

Stayed 1 night in Aug 2023

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the staff very friendly. We got an upgrade in the room because we had many bags. Their breakfast is delicious buffet. Their restaurant is phenomenal.
Stayed 1 night in Jul 2023

8/10 Good

glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, excellent city centre location so I expected some noise from surrounding bars. Comfy room, good shower.
Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient to train, ferry and bus to airport. Nice hotel with very good breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Near Union Square bus station, the harbour and central square. Some lively bars in the area but once you close your window, it shuts out the noise. Would definitely stay here again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ryan

Great stay
Stayed 1 night in Jun 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Douglas is a grand location for your visit to Aberdeen, handy for all transport links.
Stayed 1 night in Jun 2023

8/10 Good

Sheila

Stayed 5 nights in Jun 2023

8/10 Good

Richard

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Pros: clean, friendly staff, good central location, reasonable price Cons: no AC, noisy bar below, no power outlet around bed stand. Couldnt charge phone by bed.
Stayed 2 nights in Jun 2023

8/10 Good

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, nice hotel but worst bed we had in our trip
Stayed 1 night in Jun 2023

4/10 Poor

Diane

Travelled with partner
Liked: Cleanliness, staff & service
Hotel carpark is very small so prepare to be in Ship Row NCP which is a challenge if you have quite a bit of luggage!! Deluxe room nicely furnished and good bathroom but dark decor and ours faced a brick wall ( not all do) so was very dark. In fairness hotel was full so couldnt move us. Round the corner from Union Street and Maritime Museum. Good breakfast and pleasant staff. Download NCP app before you arrive and use hotel discount code or £14.95 per overnight stay.

2/10 Terrible

Megan

Stayed 1 night in Jun 2023

6/10 Okay

stuart

Liked: Staff & service
Stayed 1 night in Jun 2023