I booked a sea view for wich you pay extra. I was allocated a side sea view - when I complained about it they were more than willing to find another room. As I have already unpacked I said that if I get internet in the room - which is 15 euro per day per device - then we can call it quits. They were happy with the compromise and so was I.
The breakfast was buffet and really had a wide variety to chose from.
The staff were very friendly and I would like to mention Maroula who worked on the third floor. She was so friendly and always attended to requests with a big smile. Flora at the front desk was also friendly and helpful.
I would definitely recommend this hotel as it is in a great location, have beautiful rooms and good staff.
Marian from vt
Modern Mediterranean hotel set on Fig Tree Bay beach, within eight kilometres of Paralimni and Ayia Napa’s buzzing …More
I have stayed in supposedly higher class hotels than this but I have never received better service. The staff were very pleasant, friendly and could not do enough for us. Booked a standard room B&B for four nights as we were attending a wedding. When we checked in we were told we had been upgraded to half board as there was some building work being carried out which could be viewed from our room. There was no noise from the building work unless you opened the door to sit on the balcony, even then it was not loud, so the evening meals were undoubtedly a bonus. Food quality was good. All the staff from the reception, who gave us free batteries for our camera when they ran out half way through the wedding, to the cleaning staff were excellent.
Location of the hotel was ideal (although Protaras was far more touristy than where we would normally go on holiday) with access directly on to the beach and a short walk to all the shops and bars. The allocation of sunbeds on arrival was a great idea with beach towels provided each day.
The only fault I can think of was that one of the lifts seemed to be frequently out of order and therefore on occasion there was quite a wait for the lift.
Overall this was the best hotel experience I have ever had and we will return one day to re-live the experience.
Claire from Manchester, UK
Modern hotel set in lush gardens with palm trees on the Cypriot beach resort of Protaras, 500 meters from Fig Tree Bay. The …More