Check in was actually horrible as they were running about 3 hours behind on having the rooms cleaned. I understand it wasn't the hotels fault that 4 floors of basketball players and media checked out late but that kept us from being able to freshen up before the Grizzlies game. They tried to make up for it by offering a few free drinks at the bar and complimentary breakfast. Other than that I have always loved staying at the Westin. Great hotel.
Our stay at the Peabody was amazing to say the least. The hotel staff was very polite and went out of the way to help us. The history surrounded by this hotel was more than I thought it was quite indulging. The ducks and the tour were both very enjoying.