When its time for me to go and checked out, someone knocked my room but i didnt open it right away. someone opened the door and closed the door slowly. When i walked up and checkin who was there it was the hotel room boy asking me if what time im going to check out so i said in an hour. The question is "why they need to open the door w/o asking permission. while the guest is still inside the room.
had late check in,1am,very quick and easy check in,had booked a deluxe room but for some reason they had upgraded my room to a suite,at no extra cost to me,great room,lots of room.house keeping was great.door man,Larry was very helpful,let me know whats going on around streets and what to watch out for,Restaurant food was great again and bar staff Alex & Vic are also very helpful and love a chat,had 2am check out,staff were great both for check in/out.This was my 4th time to this hotel and i can see the improvements they have made....
kevin from austrailia
One of the most popular hotels in Manila. All rooms tailor fit to meet and surpass your expectations * with its professional …More
When arrived the lobby was clean and the check in desk was on the 9th floor, it was quiet but nice and staff always smiled.
The room was clean and easy for me being in a wheelchair, in the morning went to breakfest and it was actually good except they serve rice with everything which I wasn't use to but it was ok and it was rather inexpensive which was refreshing.
The hotel staff greeted me when I got off the elevator and was always willing to help if I had any questions about anything. The pool area was nice except I couldn't get to it because they had stairs but they offered to help me get to it.
If you are looking for a friendly, clean nice hotel then the Pearl is the place to go.