All staff were happy, very helpful and couldnt do enough for us. I would like to mention a staff member named Jomar who once we finalised bill came down to us just as we were leaving and handed me my gold neck chain witha crystal (which is worth alot of money) I had forgotton it in the room. He was so very honest to do this so please give our gratitude to this wonderful man.
I enjoyed my stay. I had a standard room first night. Matters very firm, Philippine way. The up grade room, delux suite. Well worth me money. Very nice , large. Nice bathroom. I looked at 4 rooms before I picked the delux room. I found many rooms dark wood or colourings. But this was what was available to look at.
Over all I would go back again. Good diverse rice. Friendly staff.
When arrived the lobby was clean and the check in desk was on the 9th floor, it was quiet but nice and staff always smiled.
The room was clean and easy for me being in a wheelchair, in the morning went to breakfest and it was actually good except they serve rice with everything which I wasn't use to but it was ok and it was rather inexpensive which was refreshing.
The hotel staff greeted me when I got off the elevator and was always willing to help if I had any questions about anything. The pool area was nice except I couldn't get to it because they had stairs but they offered to help me get to it.
If you are looking for a friendly, clean nice hotel then the Pearl is the place to go.