Stayed 2 nights while waiting for our flight back to states. Convenient to downtown and airport. Older, but comfortable hotel. Computer facilities for flight confirmation for a reasonable fee. Helpful staff. 2 good restaurants on premises. All in all a good place to prepare for flight. Older, but still comfortable facilities. As everywhere in the Philippines; a very pleasant and helpful staff.
Good service,friendly staff,room is clean plus the breakfast is awesome and the server is fantastic... They will make it assure that you feel comfortable about their service. I would definitely recommend this hotel and will come back again. Easy access to ride a jeep. Walking distance to robinsons place and roxas blvd.
I had stayed in a lot of Hilton and Marriott hotels in the US and gotten excellent service. I'll rate this hotel ok. The air conditioner was blowing cold air but the room still kind of warm and that's probably because of where the a/c was located, at the bottom of the wall near the floor. The front desk needs some customer service training, they used internal jargons. Checking out, I asked for receipts and waited 20 minutes to get a receipt. Also, I told the clerk that the bathroom has no shower door and she kinda shrugged me off. I gave it three stars because of where it's located, view of Manila Bay, next to the mall, availability of restaurants nearby and public transportations. I can see myself staying here again on my next trip to Manila.
"away from the city and close to most tourism sites"
Overall the Hotel was good. Wifi in room not that good. We had a problem with the aircon in the room which was rectified later. Meals in the Restaurant was good.
Overall staff were friendly and helpful
I check-in late and the guard does not even bother to great or ask who I was. Check-in was quite fast which is good. Elevator ride going to my floor was smooth, no squeaks & grind sounds. A lot of cable channels to choose from, air condition unit had too much noise. Room and bath were clean, no toothpaste & shampoo though.